Beurer
26 reviews
December 27, 2024
I did not think that I would have to write such a review about the company Beurer-Belarus. I ordered a massager pillow here a couple of years ago, and then the order was executed at a high professional level. Therefore, when there was a need for a blood pressure monitor and the choice fell on the Beurer VM-77, I chose the Beurer-Belarus company without hesitation. Unfortunately, this time the expectations were not fulfilled.
There are no questions about placing an order, confirming it, agreeing on the delivery time and payment method, the company's staff worked perfectly. And then a complete thrash begins, which, perhaps, will even seem like fiction to someone. Nevertheless, I am ready to answer for every word written here.
The courier called at the agreed time. I had a bank card payment. Upon entering the apartment, the first thing the courier asked me was if I knew how to use the terminal, because he "didn't quite understand it." To which I replied that it would be nice to take a look at the product itself first, since there was nothing in the courier's hands except the terminal. And then it turned out that he had forgotten the blood pressure monitor in the car and went to get it. Realizing that the courier is not friendly with the terminal, I prepared the cash during this time. But when he returned with the goods, it turned out that the courier did not know how to get a receipt when paying in cash. Realizing that this circus was already beginning to bother me, I checked the blood pressure monitor and its condition, took the terminal from the courier, entered the required amount myself, demonstrated to him that the amount was indicated correctly and made the payment by card. Do you think it's normal for a customer to serve themselves? Or does the company practice the principle of self-service cash registers, as in grocery supermarkets?
The second point is that, as it turned out, the tonometer was released back in January 2021, i.e. almost 4 years ago. Yes, I was given, as expected, a 60-month warranty from the date of sale, but the date of state verification of the tonometer, of course, is 2021. At the same time, the verification interval for blood pressure measuring devices in the Republic of Belarus is 1 year. The company's question is, was there no way to re–carry out metrological certification for stale goods?
Well, the third point is related to technical support. After several measurements of the tonometers, doubts arose about the correctness of the readings, especially in light of the fact that the device was checked back in 2021. Therefore, I sent an e-mail to the address of the service service@beurer-belarus.by asking where it is possible to check the blood pressure monitor in Minsk. Please note that I did not ask them to carry out the verification, but only wondered where it could be carried out. Unfortunately, this appeal was simply ignored.
Will I continue to make purchases at Beurer-Belarus? Alas, the impression of a fairly well-known company that had established itself in the health products market was completely ruined by the courier's absolutely unprofessional work, the lack of an up-to-date verification date for the device and ignoring customer service.
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September 9, 2024
I ordered supplies for the breast pump,
1 joint:I made an order online at 11 o'clock in the afternoon, they called back to my order account only at 2 o'clock with the news that my consumables were not available (2 pcs were indicated when ordering). How can you update the database so late?
2 joint:We offered delivery almost a week later (on Mon, because there was a delivery on Fri). I asked for delivery to be organized before 12 p.m., to which I heard in response that the courier would not be in time (as if the delivery was 3 days ago, you will not take 3 hours around the city?)
3 jamb:they brought me home, I had a baby in my arms, I asked the girl to open the box, check the availability. I clarified about the guarantee, which I heard to save the receipt for. Later, opening the box, I found the warranty card, but without the seal or signature of the seller
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1
July 12, 2023
A great store. There are a lot of interesting things. Prices are cheaper by 20%. Than in Minsk. The product is of very good quality. Very kind and friendly consultants. I recommend.
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December 6, 2023
The store is small, but there are a lot of goods. The girls are very good at counseling. I bought a hot tub for my feet.
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May 25, 2022
I would like to express my gratitude to Elena, a representative of Beurer. After buying a blood pressure monitor, some problems arose that were solved quickly, efficiently and honestly. It is very pleasant that this company works for people. Thank you very much))
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October 11, 2023
The best medical equipment store (delivery point) in Minsk. Competent staff who are not trying to sell anything more expensive.
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August 18, 2022
I bought a tanometer.
The power button started working badly for the first time. Replaced under warranty.
The second time there were problems with the cuff and again with the button. Again replaced with a new one under warranty.
I am satisfied with the warranty service. Everything was done quickly.
But I would like the tanometer to work without problems.
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September 24, 2023
The work schedule indicates that on Sunday until 18:00. They don't pick up the phone, it's closed at 17:26. We were driving from the other side of the city.
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July 14, 2019
A good store with useful goods, I bought a massager.Then I wanted to buy a blood pressure monitor, but with special requests and it is very nice that the seller advised me in great detail and explained that what I want their blood pressure monitor can not give, but told me what options there are, but unfortunately they did not suit me, because I did not choose for myself.The products are very interesting and the warranty of some products is very large.
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October 27, 2020
Thanks for the QUALITY! Excellent service. When I placed an order for a contactless thermometer over the phone, a specialist competently advised me about using the device. Not just smelled the products, but helped to make a good choice! Thanks for the reliable packaging and fast delivery to the door! I wish YOU success and prosperity!
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May 5, 2020
I bought a Beurer BC 85 wrist tonometer in this store for an elderly relative. The pressure is measured quite accurately, the price-quality ratio is simply excellent, the store staff helped to choose a blood pressure monitor. The store left a pleasant impression, I recommend it
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July 25, 2022
Super store 👍 super service 👍super service 👍
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June 21, 2019
A very promising store. The choice is so diverse that there is such a product that I only found out about here. I ordered a compressor inhaler for myself. My order was processed quickly, the order arrived quickly. Everything works fine (tested by long-term operation) I am very satisfied, I recommend it.
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February 15, 2019
Cool store. There are a lot of useful things that I didn't even know existed. Convenient location. Great guys are consultants, they have information about the goods, they helped me choose a gift for my grandmother. Thanks!
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February 14, 2023
I bought a fan, a good store!
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March 3, 2019
I was buying a blood pressure monitor for my parents, saw an advertisement for the store on the Internet and decided to go in. A large assortment immediately put me into a stupor, but the guys consultants did well, told me, showed me, helped me choose and gave recommendations on how to use it. I was satisfied, thank you!
I've looked at a lot of interesting products, I think I'll definitely buy something else.
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November 21, 2022
I bought a muscle stimulator. Satisfied.
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April 5, 2019
I've been wanting to buy a device for light depilation for a long time, I haven't found one in stores. I came across the website of this online store quite by accident. There are a lot of goods and at quite economical prices. I called on the phone and asked for help. They promised to mail it by cash on delivery. I received everything in 5 days. Thank you for the promptness and quality of the product..
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6
April 27, 2021
You can make a purchase for every taste and request, everything can be tested beforehand.
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April 13, 2019
I bought an air humidifier as a gift through an online store. Before ordering, I consulted with a specialist directly on the website. I placed an order, ordered by pickup since I live in Minsk. Within an hour, the operator contacted me and clarified all the questions about the order, the next day I went to the store and picked up the order. The humidifier is great, my friend is happy.
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September 26, 2019
There are a lot of interesting products. Shop with devices: combs with ionization, membrane inhalers, non-contact thermometers, various massagers, etc.
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April 12, 2019
Positive impressions about this store! I took the Beurer AS 87 fitness bracelet, it's a very useful thing, those who do sports will agree with me! There are no complaints about the quality of the product, nor about the work of the store! I will definitely order again if I need something!
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March 11, 2019
I bought a powerbank mirror. First, they told me everything on the phone, then I came to the showroom for an order, they turned it on, showed me, told me, everything was top notch! Very attentive consultants. I was very pleased with the mirror, the sellers, and the store!
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June 10, 2019
Super store, the product is very high quality , I bought a tonometer, and scales . Measurements are always accurate, do not jump. Delivery at the agreed time, thank you.
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March 14, 2019
Thanks to the store and its employees for the advice and excellent products! I buy gifts for myself and my family here all the time. Come and you won't regret it!
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February 23, 2020
I wish there were more of these, specialty stores, and not merchants for everything.
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