I ordered the product for the first time in this store. And for me, as a customer, it was important not only to buy the product, but also how the problem would be solved by the store's employees if the product did not match the quality of the purchased product.
I bought an electric bike. After two days of operation, a plug defect was discovered. I immediately contacted the store's staff and they reassured me that the problem would be solved as soon as possible. A day later, the store staff arrived and took the electric bike, immediately began to consider solutions to my problem, contacted the warranty service, agreed on all issues and came to the conclusion that it was necessary to replace it with another electric bike. They immediately issued the documents according to the requirements and on the second day they delivered a new electric bike to my house. I did not pay for the replacement and delivery of a new electric bike, everything was at the expense of the store. This indicates high-quality service and 100% customer orientation. The promptness of solving the problem is such a rarity nowadays, so I want to express my gratitude to the store staff, especially Mizgir Mikhail and the car driver Sergey. I want to say to all customers and visitors of the store: "Feel free to buy goods in this store and do not worry about the consequences! All issues of concern are resolved promptly and efficiently."
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3
Владимир Ятченя
Level 2 Local Expert
May 20, 2024
For the past 10 years, I have been contacting the Boom store, buying everything from tableware to sophisticated household appliances. During this time, the equipment was already worn out, purchases went on the second round and I do not see an alternative in the area yet. The team works on the principle that the buyer is always right, so there is no need to resolve controversial issues regarding the warranty.Prices in online stores may be pleasant, but imagine red tape in case of equipment failure, and here everything is solved quickly with live communication with sellers. As a regular customer, I get discounts. I recommend the Boom store.
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2
Светлана Голёта
Level 3 Local Expert
June 7, 2024
I will not trade this store for any other. The staff is at the highest level. I bought a very large number of products in this store and this is not the limit.
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1
Елена Дешина
Level 2 Local Expert
May 10, 2024
A great store, wonderful staff, a wide range of products, I recommend it to everyone
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2
Кулинарим вместе Сссс
Level 2 Local Expert
September 5, 2023
The best store in Ivatsevichi.
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2
Люся
Level 6 Local Expert
December 6, 2022
Prices are more expensive than in an online store, but it's a good store)
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Александр В.
Level 7 Local Expert
December 10, 2023
It's good in the store
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2
Андрей шилак
Level 5 Local Expert
April 5, 2023
A very good store!!!!!
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2
Wandekc Z.
Level 5 Local Expert
March 31, 2020
A wide range of products. Smart consultants. Pleasant service
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3
Елена Косовец
Level 7 Local Expert
October 14, 2019
The staff is polite, the prices are normal, there are discounts, I want to go back there.
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5
Mariam
Level 13 Local Expert
March 6, 2020
It's not a bad store, but the prices are slightly overpriced
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2
татьяна шешук
Level 9 Local Expert
February 6, 2020
So that managers are more pleasant in communicating with customers.