I want to share my impression of customer service in your company. Two years ago, I was satisfied with your organization: I ordered, paid, and picked up my order without any problems (quickly and accurately). However, now the situation has changed dramatically.
Every time I come for my order, I encounter the same problems- waiting for the order to be issued, and the reason is not the large number of customers, but the complete lack of communication between employees. The question often arises: is my order paid? or your order is not ready yet, when it was written by the manager that you can pick it up. This is unacceptable!
In addition, I would like to ask the management about the work schedule. Please specify the actual time when you can pick up the order. The invoice says one thing, but the messages say something completely different. This creates a lot of confusion and discomfort.
Waiting 30 minutes for no apparent reason, when there is no one in front of me and the order is fully paid, is simply absurd. This only highlights the reluctance to work with clients.
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sasha i.
Level 5 Local Expert
October 19, 2023
I want to thank your team for the work done on the implementation and delivery of the goods!
I am very satisfied with the paper, the quality is excellent! For such a price as yours, 350g paper, I didn't find it anywhere.
The sales manager helped determine the choice, describing in detail the possible options. We helped with the delivery by picking up a passing transport to my region. The delivery driver was punctual and polite. Competence and professionalism are felt in everything.
Well done!
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Ольга Пас
Level 6 Local Expert
September 4, 2023
Great company and wonderful service!
A wide range of design papers, a large selection of offset printing papers
, special thanks to the managers Maria and Alexander for their efficiency and help in their work!
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Наталья П.
Level 4 Local Expert
August 31, 2023
We have been working with manager Arthur for quite a long time, if he is not there, Alexander also works quickly - professional guys. Every customer is important to them. Thank you for your work! They immediately understand what their client needs. In general, the policy of the company itself is quite simple and optimal for the client. Reasonable prices and quality of service. A huge range of products for different office consumer needs.
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Типография Печатный Молл
Level 3 Local Expert
August 30, 2023
We have been working with the paper company for many years and are very satisfied. We order offset and coated paper - deliveries without overlays in time or completeness, always the same color, which is critically important in the manufacture of mass-produced products.
Special thanks to Maria's manager for her quick and competent work. We strongly recommend this manager and the supplier in general.
Deputy Director of Marketing and Sales - Kovernik P.V. UP Prombyservice NGO BelOI - printing house printmall.by .
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Светлана Кискина
Level 2 Local Expert
August 30, 2023
I constantly use the services of this company.
It is a pleasure to work with
professional, competent and polite people.
All issues are resolved promptly and competently.
Thank you.
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Юлия Мекидеш
Level 2 Local Expert
April 21, 2024
Great company! Individual approach to each client. They will always help you find the right material based on your requests.
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Елена Урбан
Level 3 Local Expert
August 30, 2023
Excellent company, reliable supplier, always prompt answers to your questions, competent advice, there is delivery!
Thanks from the Printing House "Integralpoligraf" 👋
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Екатерина З.
Level 3 Local Expert
August 30, 2023
The paper company has been our loyal and reliable supplier for many years. They are always friendly, punctual and always help out. Thank you for your work and taking care of our difficult printing business.
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Татьяна ООО "Инстинкт"
Level 2 Local Expert
August 30, 2023
An excellent company, we constantly cooperate with them, managers respond promptly to requests and miscalculations, shipment of goods is always on time, we recommend as partners
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ФЕВРАЛЕВИЧ Виталь
Level 16 Local Expert
February 19, 2024
I wasn't there, but I worked with them: a great company, but they don't go to the best places ...)))
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Oleg Sugako
Level 3 Local Expert
August 30, 2023
A great team
I especially want to mention the work of Maria Rakitskaya
Everything is clear and on time
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Егор Щерба
Level 3 Local Expert
August 30, 2023
I constantly take designer paper, chalk for numbers and bookbinding cardboard. Great prices and a wide selection!
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Гаврис А.
Level 2 Local Expert
August 30, 2023
A team of professionals, it's a pleasure to work with you, keep it up, thank you.
Alexey Gavris.
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Марина
Level 16 Local Expert
October 9, 2023
What you need for your own needs in the office, everything is there. You can arrange for delivery, you can pick it up yourself. Prices are normal.
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Антон Галахов
Level 10 Local Expert
November 24, 2021
A huge selection of designer paper. Interesting prices for some items. We are now constantly ordering paper for postcards and other printing. Quickly and conveniently. There is a delivery.
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Артем Товстик
Level 2 Local Expert
April 24
Great company
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Дмитрий
Level 9 Local Expert
June 19, 2022
We constantly cooperate with them, a large selection of design papers at relatively low prices. Competent consultations, the possibility of buying from 1 sheet for payment by card.
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Гимназия №12 г.
Level 2 Local Expert
September 24, 2021
we work with a paper company by bank transfer, we are very satisfied with the service. the manager will tell you the quality of the product, help you with the choice. quickly, clearly, professionally, efficiently!!!
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Лариса М.
Level 4 Local Expert
March 4, 2024
Lots of shops, convenient location
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Константин Русак
Level 2 Local Expert
March 12, 2024
People are really busy. At 17.55 everything is already turned off and the doors are closed.
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Андрей Байков
Level 6 Local Expert
February 14, 2022
Great company, nice people, nice service. If you need to buy professional or office papers or there is an urgent need to buy a pencil, you are here.
PS: I hope the bosses will give me some money for such reviews about their company.
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Анатолий Бондаренко
Level 3 Local Expert
August 30, 2023
A good company, we have been working with them for many years. They never fail.
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Павел
Level 7 Local Expert
August 29, 2020
A good company where you can buy a wide range of office supplies. We cooperate with this company as a legal entity and are far from a top client. However, working with the managers of the "Paper Company" you realize that all customers are important to them. Thank you for your work!
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Александр Витковский
Level 11 Local Expert
May 5, 2022
Great company! A huge range of paper and stationery is always available!
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Зиневич Николай
Level 11 Local Expert
October 28, 2021
Perfect. All office supplies for office work, at prices better than those of other companies. Delivery. An adequate manager.
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107189 Пользователь
Level 8 Local Expert
August 12, 2023
Good employees Valentina and Anastasia
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монгол С.
Level 4 Local Expert
November 11, 2023
They give themselves reviews and are satisfied
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Ольга Б.
Level 2 Local Expert
August 3, 2022
The team is very decent, kind people, Thank you for your work!
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Дмитрий Александрович
Level 21 Local Expert
April 30, 2021
They work quickly. They go to meet a client
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Юлия Самохвалова
Level 14 Local Expert
December 26, 2019
Good managers, competitive prices, it's a pleasure to work with this organization
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Максим Живица
Level 10 Local Expert
October 14, 2020
Great company. The best prices!
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Александр Т
Level 13 Local Expert
November 1, 2022
Great company
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СанСаныч
Level 9 Local Expert
January 20, 2020
Fast, convenient, office and warehouse in one place. The staff is super.
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Всеволод Бархансков
Level 6 Local Expert
October 24, 2019
An excellent paper and stationery company.
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Николай
Level 8 Local Expert
April 10, 2019
A reliable partner. We have been working for more than 10 years - not a single problem