Buro Beauty
17 reviews
February 15
I used to love this place very much, everything was always clear on time, fast enough and efficiently.
However, things have changed recently.
For the last few months (3 manicures), when I come, I wait for the master to be free (from 10-25 minutes), despite the fact that I am serviced by different people. The last time I waited 35 minutes, I arrived 10 minutes before my appointment.
The receptionist said it was all the customer's fault for being half an hour late. Why they didn't call me and warn me to come back later is a mystery to me. Why you took on a full-service client who was so late is the salon's business, but why should the next client be treated this way?
And the master did the manicure for two and a half hours.
After this story, I will not come to the salon anymore, although I have been a regular customer for 2.5 years.
Another feature is that if you sign up for the latest time - 18/18:30, then be ready to lift your legs, because during your procedure, the administrator will already start cleaning the salon. There doesn't seem to be anything wrong with that, but it feels very uncomfortable.
See original · Русский
January 18
Pros:
really beautiful manicure,
the admin girl with short hair is attentive and sincerely friendly
Minuses :
TV under the ceiling at the manic desk at the reception. Since I came across a master who did not start a conversation with me, my neck "checked out" the height of the TV placement.
A chair that does not slide under the table , which means that you need to sit without support for your back to reach the master. As far as I remember, there are no cushions on the chair either.
Master Vika. Well, we didn't have contact, and I'm very surprised about that, because I'm always sociable with people, but let's just say that Victoria didn't use techniques to get the client to talk. On a second visit, the master didn't even greet me in principle, and I already thought that I disliked her in some way.
To be silent for 2 hours with such inconveniences with a TV, a chair is already too much with such an abundance of other studios on the Lighthouse.
I have no goal to reduce the rating of the salon, but I hope that my OS will help the owner improve some aspects of the business. Personally, I am already a client of the Soda beauty salon, where "everything coincided."
And good luck to you.
See original · Русский
1
July 18, 2024
It's not the first time I've come) I really like the staff and the attitude. Tea/coffee/water + candy are always offered. There have never been any complaints about manicure! Everything was done efficiently and professionally🥹😍💋 Manicure lasts 3-4 weeks without chips, scratches and cracks. Thank you very much to the salon for its professionalism and good attitude to customers))))
See original · Русский
November 6, 2024
Terrible service and customer orientation, if you want to spoil your mood, go there
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1
December 16, 2022
I'm doing a pedicure here at Dasha's. I had to go through a lot of masters until I found a really professional in my field. I'm very happy, I don't trust my legs to anyone else. It is very pleasant when a person completely immerses himself in his business and at the same time does not stop, continuing to study!
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1
June 29, 2022
I am very happy with my manicure and pedicure. Very pleasant craftsmen work in the studio. I've been going to two Dashes for procedures for more than a year. The studio is always clean and they treat you to delicious coffee. I recommend.
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2
1
June 7, 2023
I got a pedicure from Dasha today and really got high - my legs were in the hands of a professional. Thank you , Daria !!!
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1
May 6, 2021
I went here for two years only, there were minor flaws, but everything was generally fine, and the service and the masters and the quality of services were at their best, but for the second time in a row unpleasant moments occur. The first time there was a confusion in time, I had to wait 30 minutes for my appointment, today when I came for a manicure, it turned out that I was signed up to the wrong master, to whom I asked. As a result, the new master convinced me for 30 minutes that my nails would not make the length that I had been doing in this salon for 2 years, as a result, I had to take a nail file myself and make myself the right length.
Instead of apologizing for the inconvenience, I was blocked on Instagram. The level of doing business is immediately visible.
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4
August 22, 2024
The price does not correspond to reality.
See original · Русский
1
August 14, 2022
It's a very decent place, within an hour while I was cleaning my face, the master told me everything about the skin and the methods of caring for it.
In general, it was cool, I liked it)
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1
July 5, 2022
My favorite salon. Thanks to the girls for the beauty. It is cozy, beautiful and, most importantly, professional.
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1
May 25, 2022
The best manicure and excellent specialists. I go on a regular basis. No one has done a manicure better than Daria in her whole life. 100%. I won't trade it for anyone)
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1
February 22, 2022
Everything is 10+....Attention, neatness, politeness,service culture and quality....SUPER!!
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1
December 15, 2021
Excellent studio with good craftsmen, always happy with the work, no matter who gets it
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January 20, 2020
Nice salon, modern, clean, pleasant staff, I recommend 👍
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1
May 6, 2020
The attention of the staff, the interior, everything is gorgeous 💕
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2
August 5, 2018
Quality of service, service and atmosphere
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1