We took kanele several times, were super, recently bought 5 pcs, turned out to be defective. Over-dried, overexposed in the oven, burnt. But the institution worked quickly, contacted, apologized, admitted the mistake, which happens rarely, sent new delicious and a compliment. And they didn't even ask to change the review (my decision, another plus)
It seems that this is the main advantage when they are not afraid to admit mistakes and focus on quality and customer orientation. The prices for desserts are slightly higher than those of the neighbors, but the quality meets the price. Moreover, kanele is still the best in Astana who have tried it.
Thanks
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Зарина Шандор
Level 4 Local Expert
March 27, 2024
A beautiful place with a pleasant atmosphere and delicious desserts. It's a pity, though, that the space is rather small. Pleasant service, friendly waiters
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Alan Kim
Level 12 Local Expert
September 1, 2024
Great atmosphere, good assortment, but the prices, as for me, are a little too high
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Юлия Загаевская
Level 10 Local Expert
September 1, 2024
An excellent selection of desserts and pastries, coffee is not bad
Pleasant interior
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Анара Капанова
Level 3 Local Expert
September 28, 2024
Very tasty and cozy!!! I will definitely come back again. 10/10
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name
Level 8 Local Expert
May 1, 2023
Very nice cafe, the waitress is polite. The coffee is wonderful. The prices are not high, the waiting time is short. You can order it with you. The desserts are delicious. As a gift for coffee, they gave several pieces of cookies - very nice!!) 5 stars ❤
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1
валерия
Level 12 Local Expert
October 24, 2022
Very good service, polite guys. Very tasty croissants, as for me, this is the first place in my personal list of the most delicious croissants, excellent breakfasts, desserts are always fresh and very tasty. The interior is bright and classic, a very cozy place
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Елена Зарубаева
Level 4 Local Expert
March 6, 2023
I was at the coffee shop for the first time, I was just delighted with their signature breakfast. The atmosphere and staff are at their best. Now it's one of my favorite places.
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Эля
Level 7 Local Expert
March 23, 2024
Very tasty, but a little expensive
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Людмила Т.
Level 10 Local Expert
June 25, 2024
Very tasty desserts 🫶🏻
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Nurzhan Alimbek
Level 5 Local Expert
April 12, 2023
Good coffee, great desserts and the best croissants in town