Cbm, Cbw № 535
68 reviews
July 18, 2024
Excellent department.
Convenient location, a comfortable huge hall.
Attentive specialists.
They do everything quickly and try to delve into the essence of the issue and help.
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August 12, 2024
This is the worst bank I've been to. The specialist does anything, but does not serve the client. He's always talking to another employee. When a person issues a card for the first time, you need to provide all available options for something that is more convenient for the client, and not what you wanted.
The specialist saw only 2 people in an hour. But she talked all the time, looked at everyone who came in and commented, "Oh, how many people, we won't make it to closing time."
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March 2, 2024
The terminal, where you can top up your accounts with cash, takes the money, but does not give it back. He writes something like "an error has occurred", the money does not come to the account. The staff suggests taking an electronic queue, writing an application with a passport. In total, 40 minutes, an hour of time, despite the fact that the bank has technical problems. As a result, -30 bp. No one specified any data for a refund. Terrible quality of service. First and last visit(
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December 10, 2023
Convenient location, it is always fashionable to find a place in the parking lot. Qualified staff and fast service.
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March 22
Everything is good, fast, the staff is responsive.
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February 27, 2024
Convenient location, friendly, correct staff. Still, there would be a little more parking) but in general, it's good!
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November 2, 2023
You can sit and wait 10 minutes until you are accepted with 3 working employees only in this bank, you can log into Internet banking for 15-20 minutes only in this bank, because the site is lagging and an SMS notification comes, God forbid for 5 login attempts.. it's a pity, but I have to be a client of this bank
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July 23, 2023
Excellent service, fast - and very fast, they made a salary card, gave me the opportunity to choose the card that suited me the best, explained everything.Thank you for such an attitude towards your customers!!!!
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August 27, 2024
Excellent service, courteous staff.
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March 22, 2022
I would like to express my gratitude to the chief specialist Julia from the department at Mayakovsky 11. She helped to deal with the situation, worked out various solutions to the issue, politely explained everything. My question has been resolved, which I am very grateful and grateful for the help!
Everyone in the department always communicated politely, went to a meeting, found a solution. There is an electronic queue in the hall, there is a place to sit down and wait
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August 22, 2023
There are no complaints about the bank's staff. Internet banking is quite confusing and inconvenient, apparently because it is functionally large.
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August 13, 2023
There are no questions for the department, quickly, politely, comfortably. But the bank itself is a horror
There is not even an iOS app, you have to go for the card yourself, so there are only paid cards
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January 31
There is only one cash register. I waited for 20 minutes
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December 25, 2023
Good service, friendly staff. Thanks for the work!
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November 21, 2023
There are practically no queues, competent and pleasant staff, the presence of an administrator.
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December 9, 2020
The branch of Belinvestbank is spacious, bright, and comfortable. It is divided into 3 sectors: servicing legal entities, servicing individuals and cash registers. Each cash register is located in a separate booth, behind a glass door, for customer privacy. Each booth has a chair so that you don't have to stand in front of the cashier, but also sit. The only remark: during my visit, as it often happens, unfortunately, in many banks, one cash register out of three was working, and I was the fourth in line.
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May 6, 2024
The bank is wonderful, the employees are friendly
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July 14, 2022
In the absence of visitors in the bank (no one at all), I had to wait "in line" for a certain amount of time until someone "Freed up" from talking to each other.
I ask you to draw the attention of the management to this because it is not the first time it has been repeated.
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January 8, 2022
The location has become much better since we moved in. You can easily drive up by car and, most importantly, put it on. The services are provided by the same bank. Nothing bad has been noticed. Everyone is kind, all questions are always answered and consulted.
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December 7, 2022
The worst bank, literally takes money for all the most basic procedures.The specialists are not qualified and are not interested in helping the client
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July 12, 2022
They sit, distance their duties as much as possible, sit on their phones and talk during maintenance. I couldn't issue a card over the Internet 3 times, they always have failures
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August 8, 2022
There was an unusual situation with receiving an inheritance. We've been thinking for a long time about what to do with us. And yet they figured out how to steer. Thank you very much.
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November 20, 2021
I liked the organization of work, everything was fast and clear. The staff work professionally, are polite and thorough.
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February 20
Not bad
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August 20, 2021
Awful. They require consent to the transfer and processing of personal data, including biometric data! There is no alternative . When I wanted to revoke consent to the processing of personal data, a bank employee lied to me that it was impossible!
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December 2, 2021
They want to live well without getting up from their chair, even when it is necessary. They don't do anything for an ordinary person (there's a queue, you have problems - they don't care).
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September 15, 2021
If it were possible to put minus all the millions of the world, then I would! Everything is terrible! The numbers in the electronic queue are out of order, the queues are kilometers long! There's no way I'm coming here anymore...
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November 8, 2022
The service is excellent. The employees are all friendly.
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February 10, 2022
There was one day on a weekday, there was almost no queue. Otherwise, the usual good bank branch. There is a parking lot nearby.
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November 6, 2023
One of the disadvantages is Parking at the bank. It's a pain
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July 10, 2022
The most terrible approach to clients of all the calls I've been .
I do not recommend this separation, from the word at all !
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March 15, 2024
Excellent staff.A quick solution to the issue
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July 19, 2022
The best employees work in this department! And especially Galina Vladimirovna!
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November 14, 2023
Pleasant service
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August 18, 2021
I really liked the attitude of the people working in this branch of the bank. The room is small, not enough for a large flow of people.
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February 18, 2022
The bank's branch on Bogdanovich is written to be open from 8.00-19.00, but it is not mentioned that customer service is until 18.00
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March 22, 2023
Convenient location, no queues.
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November 21, 2022
How can you make a bank in an apartment building without landscaping the territory
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August 7, 2022
Super slow service there were 3 people in front of me and we sat for 40 minutes.
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April 8, 2021
Fast service and convenient location.
Only the parking lot is almost always occupied and the check-in is confusing.
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August 23, 2022
Good service. Intelligent staff.
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August 20, 2021
Awful.
They waited 10 minutes for the call center and did not answer (both by short number and landline). Unfortunately this is not a service
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May 11, 2023
Department as a department
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July 23, 2021
They work quickly and efficiently.A spacious hall. Large parking lot.
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September 30, 2021
I put an alert on my phone. I've been waiting all day. The bank did not even inform that the money had arrived in the account...
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March 18, 2023
Fast service
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July 23, 2022
No matter how many times I was not there, there was always no queue)
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December 14, 2021
The bank is not bad. The service is fast, but it is inconvenient to park.
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August 3, 2021
There was no queue at all around 12 o'clock in the afternoon. We were served quickly and without unnecessary questions
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September 13, 2021
Consultations have been taking place for a very long time. There are many people, few specialists.
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