CDEK
36 reviews
September 1
It's just disgusting! Not only does no one want to work in SDEK (you need to call everywhere and control where your cargo is and why it is not going anywhere, and when a week later it reached the pick-up point from the warehouse in Gomel), come for the order on Sunday to kiss the lock! Neither the support service nor the hotline knows why and when it will work, I have never got through to the point itself in 3 days, they just don't pick up the phone.
I ordered goods from Russia via ozone with courier delivery, the seller sent the delivery by courier to the door, the goods arrived in Gomel at the delivery point on 26.08 and just lay there for 3 days, contacted the support service on 29.08, where I was informed that the courier does not deliver to Kostyukovka and will be handed over by a partner (Belpost is + 2 working days minimum), to which I asked to make a pickup from the pick-up point. I was informed that since only the sender can change the destination, I searched for a seller in Ozone in Russia for a day, found the Store's website, contacted the manager, found out his number and changed the destination through the SDEK chatbot. The approximate date was set at 30-31.08, i.e. the cargo from the delivery point returned to the sorting and waited there for another 2 days until it was taken to the pick-up point on the street.Rogachevskaya. Arrived on 31.08 at 15-30, working day until 16-00. I arrived on 01.09 at 12:00 the point is closed, with a working schedule in the sun. from 10-00 to 14-00!!!!
Bottom line, pay for delivery, pay for negotiations with the hotline service, eventually agree to pickup, call and find out why your product is lying in the warehouse for days, control that it has left, and get nothing!!! Sharazhmontazh is a garage.
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November 3
It was necessary to send a package urgently on Sunday. It turned out that of all the points in Gomel, only this one works and up to 2 hours.
A small but neat item. The employee of this point carefully packed my parcel, with stickers "careful, fragile", politely talked, so that I had only pleasant impressions from visiting this SDEC point.
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December 28, 2023
Friendly staff, everything is clear and to the point. No frills) In some places, even the New Year's mood was raised with jokes - but it didn't hurt at all :) They are conveniently located and now I quickly reach the point of departure. They are clean, although the dot looks a little empty in design
(or maybe just minimalism?)
By the way, the package was very carefully packed. Even if you have glass objects with you, everything will be organized perfectly, you will be offered pimples and so on)
I have been using this service for a long time, so far without any mistakes.
I find it conveniently by tracks, track parcels, and send them to distant countries. Everything comes in one piece. Use it :)
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October 6
Good service with courteous staff. They will always help you deal with the order. + there is a cooler with cold and hot water . Convenient location
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December 7
They work clearly, everything comes on time, the staff is friendly. I somehow forgot my wallet at the order desk, two minutes later they called back and informed me. They found the number themselves , they called ... Only positive impressions
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March 4
Very Very Very cool staff!!! Everything!!!
Polite, competent staff!!! I often use the services of this company, I am very satisfied!!!
Thanks guys!!!! Prosperity to you, good customers!!!
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November 5
Today I was surprised to encounter a boorish attitude. Picking up the cargo, I felt myself in the role of a beggar and not in the role of a customer who pays. A new, or maybe not entirely new employee, discouraged the desire to use this service.
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March 9
Great company, it's not the first time I use shipping services!
I want to mention the employee - Alexander.
Thank you very much, he will always tell you, help, advise! I wish there were more such responsive employees!
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October 13
The sweetest boys and girls. Always in a good mood, they will always help you figure out how the delivery application works.
Thanks for that.
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April 5
The most comfortable pick-up point, starting from the location and ending with the guys who work there, I did not expect such responsiveness: they helped to assemble and configure. Thank you very much!!! You've made my day even better! 🙂
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September 4
I receive parcels here periodically.
They give it out quickly, communication on the case (a big plus), the staff is friendly)
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September 23
Everything was delivered quickly and efficiently. PSZ on Rogachevskaya always works until the last customer
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February 21
I have already used the services of this point several times. I thank the SDEK employee Alexander for his exceptionally polite and friendly service! Thanks to his help, it was possible to promptly correct the erroneous cost of the parcel.
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September 28
Very convenient location. The staff is polite and attentive
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November 15, 2023
Indifferent and impolite attitude towards the recipient of the parcel. I specially allocated a window on time per hour in order to have time to go there and back to pick up a very expected parcel, for which everything was paid in advance and delivery and goods and everything is visible in the notification link, but I got a complete upset. The workers of the point don't care, well, there is no electricity, and okay, why call somewhere to find out what's what and when the electricity problems will be fixed. The service is straight from the "soul", even with a grin, they give out advice that it was necessary to order by courier.
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September 28
The guys work perfectly, they will always prompt and help in everything.
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February 10, 2023
Great service, polite staff. I ordered a scooter from Moscow, the prices are lower there: it's good that there is such a delivery. I came quickly. The location is excellent - firstly, the center; secondly, there is a bus station and a railway station nearby - I do not live in Gomel itself, so it is convenient to transport the parcel further.
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December 23, 2023
Fire! They will help, tell, pack, advise.Well done guys!!! There is a SDEC near us, but we go to them on purpose. Top-level service
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January 21
An excellent branch of express delivery, competent staff - the guys packed everything, explained to what time to arrive so that the shipment was today, sent both documents and goods several times an excellent branch in Gomel.
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December 3
I came for the first time, the girls suggested everything, told me , helped and sent me 👍👍👍
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March 6
Great company. The staff is professional. Everything is done quickly and efficiently. Thanks Recommend.
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September 9
Nice staff. Conveniently located in the center
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May 12, 2023
Excellent service. We were warned about everything, carefully packed, and found the optimal delivery method. I sent a parcel to Kazan for 16 rubles. There's even some water, chairs. Plus the nice staff.
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September 28
I was extremely surprised by the efficiency of the work, well done
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August 24
I liked everything, and we will continue to work with you in the future.
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February 9, 2023
Very pleasant service. Alexander Bobin is polite, tactful, attentive. He explained everything incomprehensible perfectly. I will continue to use your service. All the best!
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November 3, 2023
Excellent delivery service! Everything is very fast, high quality! The parcel was delivered clearly on time!
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August 22, 2023
It's not the first time I use the service, and after my 43k TV reached Moscow time, my respects! The team decides. A bonus for these guys!
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September 28
Well, what wonderful people work there!)
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February 8, 2023
Convenient location in the heart of the city. The package arrived in 2 days. The staff is very pleasant. I recommend.
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March 8
It is necessary to look for polite employees! Thank you for your help in sending the parcel!
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December 10, 2023
Finally, someone in our city understands that business works in the future as well!
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January 9
The parcel arrived from Moscow to Gomel quickly, 3-4 days were given out quickly without problems
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September 14, 2023
Super all class
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May 7
Nice guys
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February 26, 2023
The normal cortex
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