CDEK
28 reviews
October 2
Data about your cargo may get to an outsider
Dignities: No
Disadvantages: Too "big" to respond to an individual client.
For several years, information about other people's goods has been sent to my email address specified during registration with SDEK and in my personal account on the site, indicating the cities of departure and receipt, the data of the sender and recipient. I tried to solve this problem more than once via chat - to no avail. Promises that this is the last time are not fulfilled. The last time (order 10036181534) they wrote to me that I was "involved in the order by mistake." In the dialogue, I tried to explain that you can't treat personal data like that - to no avail. Maybe the operator does not understand that the disclosure of personal data entails liability. I hope someone will react. Since I will not be the injured party, it is not my data that is being sent to outsiders, (although with such an attitude it is worth considering whether to continue to cooperate with them) there is no point in writing a claim or appeal. But how "fucked up" their letters were. I recall Lavrov's words about journalists.
If some of my suppliers and stores had not used this service, I would have revoked all consents to the processing of personal data long ago. Read the correspondence with support for interest.
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July 11
A very convenient point.In downtown.Quickly and efficiently.I sent 3 parcels.Everything went fine
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April 19
Good afternoon! I sent the parcel from Kirova str., 45, and was very pleased with the service, professionalism, courtesy, and attentive attitude of the customer service manager Tatyana Latysheva. The man is in his place. The service is of the highest level. Thank you and wish you success and prosperity!
Sincerely, veteran of labor, pensioner T.F.Silkova.
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1
January 23
I share my impressions about this delivery company.
Emotions are extremely negative.
The parcel was sent from Russia for two days in each of the cities, as it arrived in Minsk. I spent 4 days in Minsk (I had to contact technical support to start further movements).
How the parcel arrived at the pick-up point.
I sent a person with a passport because the delivery time has already passed for which it was planned to pick up the parcel.
As a result, the parcel was not issued, the person arrived in vain, you will have to spend more time to come and pick up the parcel again.
I think that if the company delayed delivery, it was already possible to make concessions and hand over the parcel, especially when the client himself is trying to pick it up as soon as possible.
There is no desire to contact such a company anymore.
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5
November 2, 2023
Freshly baked PVZ)) Polite and smiling girl Tatiana will always come to the rescue) great guys, convenient location, neat visit, polite and positive staff)
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2
September 27
Hello. Politely, decently, quickly.
Thank you for your help in contacting you. I use the services repeatedly.
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March 29
They are polite, they work quickly, they explain everything that is necessary. There are no complaints about the item and the staff. Delivery is sometimes too long(
It's good that there are alternatives to mail.
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1
August 22
They served quickly and correctly, the employee is neat and attentive. We processed the parcel in the Russian Federation without any problems.
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November 4, 2023
Quickly, clearly, politely. I am very glad that we opened in the center, now you can not go on purpose, but pick up along the way.
Only a pleasant impression remains
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1
September 17, 2023
Выражаю огромную благодарность сотрудникам Гродненского отделения по адресу Кирова,45 Татьяне и Дмитрию. С участием и профессионализмом помогли нам упаковать и отправить наш объёмный груз. Всего наилучшего ребятам!
1
December 10, 2023
Very convenient location... namely, near the College of Humanities
They make a photocopy, as well as printing documents
Making printouts as a student is the best thing!
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1
November 17
A polite employee . They were served quickly . Thanks for the work!
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February 23
Good service, excellent staff. I picked up the parcel and was very pleased with how the workers did their job.
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1
January 6
It's a great place. A nice worker, Tatiana, helped to send the parcel and explained everything. I will always turn to them.
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1
November 23, 2023
Guys- well done! Friendly, positive, organized) The trunk was sent perfectly!!))
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2
August 29
The point is close to home. Friendly staff
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January 31
Fast, close to the center, convenient.
The staff is polite and pleasant.
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1
April 18
the best rental point in the city. very polite and kind employees
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October 1, 2023
Quickly and efficiently, the staff is on top, the process of taking the parcel took less than a minute
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1
December 20, 2023
The usual pick-up point. The main thing is fast, clear and to the point.
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1
May 2
I received the parcel quickly and simply. Thanks for the work.
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December 11, 2023
Excellent service, polite staff, helped with unpacking
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1
November 2, 2023
The guys from Kirov are the best!!!
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2
March 27
Very slow design
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May 17
Well done girls 👏
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January 23
We were late with the delivery, we did not issue the order
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2
October 28, 2023
Friendly positive
people
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1
July 23
Friendly service
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