SDEK is not a bad option if you need delivery from Russia. A normal pick-up point, adequate staff
See original · Русский
1
Злата Атрощенко
Level 2 Local Expert
August 21, 2024
Terrible delivery, I sent a whole washing machine, but they brought a broken one, it cannot be repaired, only to give it away for scrap.
The issue is not being resolved.
I advise you to think a million times to contact this company
See original · Русский
1
Владислав Д.
Level 11 Local Expert
January 4, 2024
terrible service that sdek in general that this office in particular. The employee incorrectly wrote down the delivery address, and the delivery price suddenly increased during transportation (it turns out that the dimensions of the parcel were also indicated incorrectly) and you can only pay extra in Gomel at this office, otherwise they will not deliver.
I found out about everything by accident, looking into the application, because the delivery was delayed, SDEK did not notify in any way, although these are the shoals of their staff.
See original · Русский
4
Антон Приветкин
Level 10 Local Expert
January 22
The fares are horse-drawn, always late, you can't call those people without a mat, I've never met a worse shopping center
See original · Русский
Елена Злотникова
Level 6 Local Expert
May 6, 2023
A good point, they call and send SMS about the receipt of the parcel. Friendly service. It is located in a good location, there is a public transport stop nearby.
See original · Русский
1
Игорь Тарчишник
Level 3 Local Expert
September 28, 2024
A normal delivery point!How many times I use the services of this item, I have no complaints!
See original · Русский
2
Вячеслав
Level 7 Local Expert
January 2, 2023
Disgusting service at this point of the company. I sent a parcel to my granddaughter for the new year, sending it cost 2.5 hours of my time thanks to the staff who constantly tried to trick me into money by offering to send it one way or another, forcing me to use their box, while it turned out to be more expensive, although it was initially said that it would be cheaper, all this time I shifted the contents of my box into their then into my own. The department's management was not on site, I received a polite reply to the complaint in the book, with the understanding that no one really understood the issue of my complaint. I highly recommend not to cooperate.
See original · Русский
3
2
Дмитрий Кравченко
Level 11 Local Expert
January 20
The only company shipping to Russia
See original · Русский
Теркин
Level 5 Local Expert
January 1
A pleasant point and pleasant staff, polite and friendly
See original · Русский
Сергей Д.
Level 20 Local Expert
December 30, 2024
It 's very normal !
See original · Русский
ФилСВ
Level 17 Local Expert
February 5, 2022
Everything is just fine. The service is on the level. The specialists are friendly. The delivery is fast. It takes 5 days from Krasnoyarsk to Gomel. And the price tag is acceptable (for Russia) According to Belarusian prices, it is expensive.
See original
Андрей
Level 8 Local Expert
June 11, 2022
The review is not for a specific department, but for the SDEK company in general. This branch just came under distribution because I pick up parcels here.
I am waiting for a parcel from Moscow again and every time with a big delay. One receipt date is written in the tracking , but in fact it is 3-4 days longer each time . How do legal entities work with you? Customers are waiting for their orders on time! For not meeting deadlines, I get negative feedback from customers and the same feedback. And for the frequent refusal of the order, and the loss of money!
See original
1
1
Эвелина
Level 5 Local Expert
August 19, 2023
There are no queues. I accepted a parcel from the Russian Federation. Near the bus stop. The staff is attentive and friendly. There were no problems
See original · Русский
1
1
Кирилл Янович
Level 28 Local Expert
August 9, 2022
A convenient pick-up point. I sent five very large bags from Moscow. All the contents have arrived in integrity. But all five bags were torn. The handles were torn off in two holes and in all five. It can be seen that they were loaded as carelessly as possible. But this is probably not the point of issue of the claim. At the very point, everything was clearly given out.
See original
Дмитрий Дмит
Level 12 Local Expert
December 29, 2023
Some kind of non-responsive girls, obviously not customer-oriented. I draw the attention of SDEK customers, in order to send a parcel at a minimum cost, it must be sent in a sdek box, in its own box x2 is more expensive. They won't tell or warn you about it in this department
See original · Русский
606841 савостьянова
Level 3 Local Expert
March 3, 2024
They respond rudely, they are not willing to talk about all the nuances of the parcel, the overall impression is negative.
See original · Русский
Юлия Миронкина
Level 10 Local Expert
December 3, 2021
I barely found this SDEC item, I wanted to send my friend the purchased flower seeds and liquid fertilizers in small plastic bottles. Did the girl demand certificates of phytocontrol, safety and compliance for both??? Before that, I read the stand while I was waiting, I saw a ban on such goods in air transportation, but in road transportation???... I said that I just bought seeds in the store, I have all the receipts, where did I get the safety certificates?? The girl sent me back to the stand ((( Very strange. The question is not even to a specific point, although I cannot call the service very polite, but to the company. I went to the post office and everything was accepted and sent without a sound. Definitely a fat minus for the company.
See original
Геннадий К.
Level 2 Local Expert
January 4, 2022
The disgusting work of the Gomel pick-up points. I highly do not recommend courier delivery. In my case, they constantly lied on the phone that the parcel was handed over to the courier, postponed the delivery dates of the goods (despite the fact that the parcel had been in Gomel for several days), when I arrived at their pick-up point, they continued to lie that they did not know where my parcel was, the phones of the courier and the management also allegedly did not know. And after calling the Minsk office and the hotline, the parcel was "magically" found at their pick-up point and they handed it to me without even apologizing.
See original
4
Елена
Level 10 Local Expert
October 19, 2023
The staff are polite, they help with large goods - they will bring them to the car
See original · Русский
Алексей Салан
Level 10 Local Expert
January 10
Everything is clear
See original · Русский
Сытый Тюлень
Level 13 Local Expert
October 7, 2023
Excellent SDEC point. Fast service
See original · Русский
bosyakovagalina
Level 17 Local Expert
August 25, 2023
As everywhere, everything is good, professional.
See original · Русский
Вячеслав Лукьяненко
Level 3 Local Expert
December 18, 2021
A great company, not without flaws, but everything is solved very quickly. Everything suits me. Special thanks to the manager Denis!!!
Sincerely Vyacheslav.
See original
Максим
Level 11 Local Expert
November 10, 2023
Damaged the insured parcel and did not refund the money. I don't recommend it.
See original · Русский
Артём Базаров
Level 4 Local Expert
November 24, 2022
The parcel was delivered well and quickly. The staff is friendly and professional.
See original
Сергей Петлицкий
Level 5 Local Expert
August 6, 2022
Polite staff, delivered quickly, clearly, and efficiently, without damage.
See original
1
Владимир Прошкин
Level 9 Local Expert
December 5, 2023
Fast delivery from Russia, literally in a day.
See original · Русский
1
Рома Д.
Level 11 Local Expert
December 28, 2024
They gave out someone else 's order for one thing )
See original · Русский
1
Irina Basalyka
Level 8 Local Expert
June 14, 2022
It was under closure, there was no queue. They were served quickly. Of course, you can extend the working hours, they close early on weekends.
See original
1
Дмитрий Черный
Level 5 Local Expert
June 9, 2023
A good cargo delivery office and courteous staff
See original · Русский
1
М.Максим.М.
Level 5 Local Expert
September 2, 2022
Without queues and unnecessary red tape. You didn't even need a passport when you received it, just a phone number.
See original
Людмила Турченко
Level 9 Local Expert
December 4, 2022
Excellent service, fast delivery .
See original
Андрей .
Level 10 Local Expert
June 24, 2023
It was sent quickly, I liked it
See original · Русский
Екатерина
Level 4 Local Expert
December 26, 2020
They did not correctly provide information about the delivery of the parcel, the address is international and it turned out that large-scale meteorites are issued to Bogdan Khmelnitsky, because of such negligence they did not have time to pick up at Sat. before 16.00 and had to wait for Mon.
See original
1
1
Николай
Level 6 Local Expert
December 22, 2022
Courier delivery is disgusting. Constantly violates deadlines !
See original
1
кики к.
Level 4 Local Expert
December 25, 2021
We took a taxi, hurried, and left. We wanted to pick up the parcel before leaving. At twenty minutes to 4 o'clock, no one is there and everything is closed.
See original
2
1
Леонид Латушков
Level 9 Local Expert
August 16, 2022
The delivery is fast. The service is excellent.
See original
Екатерина Д.
Level 5 Local Expert
March 21, 2024
Everything's fine
See original · Русский
Наталья
Level 9 Local Expert
January 19, 2023
everything is fast and high-quality.
See original · Русский
Виталий Горошко
Level 5 Local Expert
November 11, 2023
Service bomb🫂
See original · Русский
1
Тамара Максимова
Level 4 Local Expert
October 20, 2022
The girls did well, everything was quickly arranged
See original
вадим г.
Level 2 Local Expert
December 4, 2021
The most incompetent employees.
They say one thing is actually another
Once again I'm throwing money and time away
See original
2
1
Елена Евдокимова
Level 5 Local Expert
December 27, 2022
Fast, cheap, reliable
See original · Русский
1
Сергей попков
Level 2 Local Expert
June 29, 2022
Convenient access, good staff
See original
1
Михаил Ицкович
Level 5 Local Expert
March 14, 2023
Good. Comfortable
See original · Русский
2
2
Анатолий Алексеенко
Level 8 Local Expert
January 6, 2022
Everything is fine. Quickly, efficiently.
See original
Tony
Level 5 Local Expert
December 5, 2022
very long delivery times
See original
2
Yauheniya S.
Level 3 Local Expert
October 3, 2020
Today I was at the new branch of the SDEK on Bogdan Khmelnitsky, very polite staff!
See original
2
Show business's response
motorhead
Level 17 Local Expert
July 15, 2021
good staff, but you get tired of waiting for the merchants to send their stuff in the evenings. find a second person, or something.
you are welcome!