The doctors are experienced, and the medical staff is experienced in general, but I would like to mention separately the condition of the hospital. In very poor condition, the bed linen, if you can call it that, is very old and terrible. it can be washed as much as you want, it will look very dirty. The blankets are very thin and very old. mattresses, you can say no to them. since the Second World War. It looks like 2025, but the bed linen seems to be. In 1945. It's a pity that our children don't have conditions, maybe because the children don't complain. And the most annoying thing is that it's like this everywhere in our children's hospitals. On Chapaev Street, near the aport, they all admire the old linen. Well, it's not so hard to whitewash the walls and change the linen.
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Кристина Типс
Level 15 Local Expert
August 24, 2024
My eldest son and I were brought here a couple of times, the staff is good, well done, they try to do everything quickly, they are quite attentive. The only thing is, the passages and exits are blocked, it is very inconvenient.
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Aliya Cherepanova
Level 7 Local Expert
January 7, 2024
I am grateful to the Department of Pulmonology for the reverent attitude towards children. Cleanliness, responsive junior staff, special thanks to the doctors for their sensitivity and attentiveness!
Gauhar Tasanovna, Nazira Nurgainovna - thank you for your help in treating a child in critical condition. Prosperity to you and your families.
Cherepanova
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Кристина Н.
Level 2 Local Expert
May 25, 2024
I would like to express my deep gratitude to Kim Ekaterina Vladimirovna, head of the Department of Rehabilitation treatment for the assistance provided. Thank you for not refusing and taking the time to solve our problem! Thanks to the masseuse Dila, who gave the child a massage of the lower extremities and lumbar region. I want to say that this is a master from God, who has golden hands and a bright soul, very kind and responsive, will tell and explain everything! 🙏 Thank you!
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Андрей Ларионов
Level 11 Local Expert
October 19, 2024
It's a good hospital. The doctors are great, the nurses would have more patience and a little bit of goodwill, but in general everything is fine. Well, of course it's better that no one gets sick 🙏🙏🙏
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Тахир Насыров
Level 11 Local Expert
November 30, 2023
Well done, the staff and guards are polite and responsive, they arrived on Saturday to their son without looking at the time of the visit, they arrived an hour and a half earlier, brought fruit to the child, there was no one to take it, the guard came up for a while, wrote the ward number and surname and gave everything to the child. The son was initially diagnosed with a foot fracture in two places, put in a cast and sent home due to torn ligaments, there was a large swelling on his leg and the next day they brought the child back to the hospital, doctors opened the cast examined and decided to leave the child in the hospital for 5 days, prescribed antibiotics, on the third day the swelling began to go away the doctor Kairat Zhanymkanuly called me to tell me in detail about the condition, treatment and consequences, explained everything very competently and clearly, calmed me down and two days later my son was discharged home, the swelling completely passed as the doctor said, the child is recovering, I am very pleased with their work! Thank you very much 🙌
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Nurali Nabiyev
Level 7 Local Expert
November 25, 2024
Conscientious medical staff, doctors from God, with God's help, will pull out any difficult patients.a new clinic, clinic under the supervision of the President and the Ministry of Health.
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елена леонова
Level 7 Local Expert
October 28, 2024
I was pleasantly surprised. Excellent staff, fast, on schedule and in accordance with the record.
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Асем Кидильбекова
Level 7 Local Expert
April 17, 2024
I am very happy, my son was admitted to the hospital, diabetes mellitus was detected in the department of Endecrenology, a young specialist Assel Maksatovna, an Endecrenologist, is very polite and understanding, paying attention to his son and mother, explaining everything carefully, helped his son and psychologically understand it all.There are more such medical workers .
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Мила Артрит
Level 2 Local Expert
June 28, 2024
There is no hospital for me , there is no development, they just do it normally, they feed and teach, milking me who lay there senselessly, they can't get through anything, they don't know that they did only this at the beginning of the fact that I had Arthritis only in the joints, they gave injections to my knees almost did not go away in any way . The best hospital is number 1 . we have a doctor's number, we come every 2 weeks , there is also a norm that I had 378 for them is this the norm ?????? I have 259 now and they say it's good, I DON'T LIKE IT!!!!!
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Руслан Исабеков
Level 19 Local Expert
October 30, 2023
The hospital is relatively new, there is a modern laboratory, with the most modern devices for all types of tests. Good and experienced laboratory assistants, responsible work well according to the instructions. A good head of the laboratory, very competently manages.
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Эльмира Куттыгожина
Level 7 Local Expert
November 29, 2024
It was cold in the ward, the staff itself, the nurses are rude, our medicine is rolling down the administration should pay attention to the quality of treatment and work more with the staff
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Екатерина Рахматулина
Level 5 Local Expert
July 17, 2023
We lay 2 times with the baby in nephrology, we liked everything, the attitude is good, as always there are different opinions in competence, but it is in nephrology that the head of the department prescribes and controls all treatment. There is a wish about the walls. The walls are empty, I would like to see beautiful pictures like in cardiology, so that at least somehow raise the mood for myself and the children, it's hard for everyone to lie in the hospital, but at least something pleasant. Tateshki are all well done, polite, they always come to help, the rooms are clean, cleaning is on schedule. We also arrived by ambulance and came to the emergency department ourselves, provided proper assistance, and a neurosurgeon and a neophotologist, pediatrics is annoying, but overall everything is fine
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Андрей Кулишин
Level 8 Local Expert
March 15, 2024
A very poorly thought-out reception system. We came with a daughter who twisted her leg. We wanted to take a picture. The woman at the entrance allows only one child with a parent, while we are with two children of 5 and 6 years old and my wife. My daughter is not allowed to walk, i.e. she is in my arms. Somehow we persuaded the woman to let us pass together. The rest is honey.the staff did everything pretty quickly, even taking into account the queues.
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Гульнур Даутова
Level 5 Local Expert
July 16, 2024
In this hospital, in the department of neurosurgery, my son, Dautov Salim, underwent surgery, to this day I pray for neurosurgeon Azamat Abikenovich and for all the doctors of this hospital and I will pray for them until my last days, words cannot express gratitude. Be healthy, the kids really need you.
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Олеся Кузнецова
Level 9 Local Expert
December 1, 2024
I was there with my son, arrived with otitis media, left with purulent otitis media, it is not clear how doctors treat it, they also diagnosed sinusitis, although it was not there. In general, it's terrible.
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Igor Komarov
Level 19 Local Expert
July 12, 2024
My son broke his arm, it was the first time he was treated on occasion. I must say I was a little surprised. They drew up a card, sent it for an X-ray, put on a cast after 15 minutes and sent it home, wishing a quick recovery. In general, everything is clear and fast on the case, many thanks to all the specialists of the emergency room. Well done, they raised the level.
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Венера Шименева
Level 5 Local Expert
April 1, 2024
I want to say thank you to all the staff and doctors of DKGB 2, Department of Neurology, thank you for your work and professionalism, for the sensitive attitude towards your young patients and their parents. The quality of the conducted surveys is at the highest level. The rooms are clean and comfortable. Head of this department🔥
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Ильмира А.
Level 5 Local Expert
October 8, 2024
We have four children, so we often go there. Excellent doctors, courteous staff.
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Vit Kh
Level 7 Local Expert
November 20, 2024
A huge minus! The procedure for paying for a doctor's appointment is something with something! I lost all desire to come here again. Otherwise +5
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Жора Амонгович
Level 6 Local Expert
March 14, 2024
I was lying here, well, it seems that the staff is fed, kind, responsive, the doctors are normal, a high range of treatment services is clean everywhere and I found a friend here
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Амина Алашбаева
Level 6 Local Expert
July 18, 2024
Doctors are not happy with the norm, they do not look without money, people do not look who come with money and start looking
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Наталья Корнийчук
Level 2 Local Expert
May 22, 2024
At the moment, my child is lying, she cannot be with her, she is already 16. No one even comes up. She cries and asks to be picked up. Suspected appendicitis, we can't take it away and we can't do anything. I haven't felt so weak and unprotected for a long time.
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Владислав Штин
Level 8 Local Expert
April 15, 2024
I would put 3.5⭐. Overall, it's not bad, but the nurses are a little weird. The food is quite edible, but sometimes it has a sleepy taste. Clean, but not perfect. Okay, but it could have been better.
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Жанна Ермеккулова
Level 2 Local Expert
December 2, 2024
Responsive doctors performed an operation on my child. I am very grateful to the doctors
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Айгуль Орынбасарова
Level 3 Local Expert
August 28, 2023
Hello, I wanted to thank all the staff. The doctors, the nurse, the nurses were all polite and know their job. And even as a selection, all are beautiful, to be honest, for the first time I see such appeals to patients. Kind and humane.My son and I were in rehab.
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Михаил Корецкий
Level 7 Local Expert
November 25, 2024
Very competent doctors. Clear. Polite staff.
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Рашида Абдрахманова
Level 15 Local Expert
February 23, 2024
My son had bronchitis for 6 months , and we were admitted to the hospital . Doctors are young girls who don't really know anything. The IV was placed without a catheter . It is very hot in the wards , which is undesirable for children with bronchitis . The mattresses are hard. The fattest plus is nutrition . The food is very tasty and satisfying.
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Мадина Шорабекова
Level 3 Local Expert
August 2, 2023
Hello, I am a mother who lost a child after surgery at the 2nd City Children's Clinical Hospital. My child's appendicitis burst and did not wake up.
I delivered the ambulance and the child at about 03: 50. - I do not know, - he said. Then we did an enema to make an enema. 10-15 min. the child said to go on, we went and then the surgeon said that we would do the operation. Of course, I was scared and agreed after half an hour, without giving the first consent. Since then, he has filled out the paper. My son had problems with his soul, and his feet were lying in the waiting room, icy. Then, at 3:50 p.m., my child was taken to the fourth floor to prepare for surgery. Then the ultrasound scan said that it was necessary at 10: 30, too, but the operation was performed. I didn't wake up from the operation. Did your children whimper? I say this after I worry. I don't know if I need Allah or if I just lost a 9-year-old child due to the negligence of doctors in the same hospital.
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Алия Суенова
Level 4 Local Expert
January 13, 2024
The attitude is not very good towards children, doctors are tired. My son was kept in the playroom after the operation, they didn't even give him pastels, they did something only after my calls. They were not allowed into the ward, although there were older children with their parents nearby. Unfortunately, there is no order yet.
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Мадина Пернекул
Level 3 Local Expert
October 21, 2024
The girl in the Polyclinic registrations does not have subardination. He says that he came to his mouth in front of the patient. I tak is a difficult situation for parents who are worried about their child.
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Болғанай Сахаева
Level 7 Local Expert
July 14, 2024
The medical staff is excellent. Kind, helpful. My son was being treated. Good doctors
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Айзере Даудет
Level 7 Local Expert
May 1, 2024
It treats visitors very cool, cozy,warm, very wonderful and cool
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АлматаЖурналисты
Level 9 Local Expert
January 19, 2023
The rooms are for two and they put a third couch near the entrance and not a bed. The bedside tables are old. It's cool with the baby. The medical staff is not competent at all. Probably, if there is a choice, Astana neurosurgery is better. There is more supervision there. And here they walk freely and no one orders them here. They can't even take blood from a Vein normally. What can we say about doctors? In Kazakhstan, medicine, in my opinion, will be at zero very soon. And there will be no one to be treated. If there is an opportunity to go to Astana, then go there. It's better there. Do not regret your child. Astana is Astana. Doctors here don't think about the child's life. And everything is under control there. I hate this hospital. Neurosurgery department especially. Let everything come back to us like a boomerang. How can you be so heartless to children?
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Алия Гарданова
Level 3 Local Expert
May 26, 2023
I arrived in a taxi with a baby in my arms.in 2 minutes, the nurse registered on the computer and immediately sent it to the doctor.There was no queue for a pediatric traumatologist.I met a young doctor, I thought, well, it's all trouble, I immediately set the joint.I didn't even understand how.thank you very much.and everything is free.people do not immediately run to paid clinics. in case of emergency, the current is a hospital.there is still practice there .Thanks to the doctor.
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айжан саханова
Level 3 Local Expert
April 25, 2024
Very cool bolnitsa. Medical staff attentive doctors responsible people in white coats elevator ramp with a stroller with everything convenient for walking
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Данияр Абетеев
Level 5 Local Expert
May 9, 2024
My wife and daughter were lying after the accident, but we were lucky with the doctor! Berikbol Sabitovich is the best neurosurgeon and a real person!
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Мари Mari
Level 8 Local Expert
July 12, 2024
A good clinic. We applied for referrals to various doctors. All practitioners
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Сунгат Сардар
Level 7 Local Expert
August 16, 2023
I would like to express my gratitude to the staff, highly qualified doctors of this hospital.We live nearby, and we have repeatedly asked for help here with three children.
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Зарина Мустакимова
Level 5 Local Expert
August 19, 2024
First aid was provided. Thank God I didn't have to find out more deeply
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Елизавета Волковинская
Level 6 Local Expert
February 17, 2024
Very good staff in traumatology, courteous to patients and friendly
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Айым Исагалым
Level 5 Local Expert
October 14, 2023
Excellent staff, attentive. Unfortunately, a couple of times I got into trouble with the older and younger boy. But they helped us all the times and were extremely attentive.
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Оксана
Level 12 Local Expert
April 19, 2022
I want to express my gratitude to the chief physician of this hospital, doctors, doctors.staff and even security! Everyone is so polite, friendly, attentive and caring! And what the hospital looks like inside and out is just super! The repair is excellent, comfortable rooms, food - everything is fine! I want to notice! There is a coffee shop in the lobby, comfortable sofas for waiting and even ATMs! In the courtyard of the hospital there is a playground, benches, trees, flower beds! This is an example for everyone! Thank you for your hard work and comfort for the little patients!
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Анна М.
Level 6 Local Expert
April 24, 2023
My youngest child has been in this hospital periodically since he was 1.8 years old. She is now almost 15 years old. The best medical facility, attentive caring and professional doctors and nurses. thank you very much!
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Малика Каримова
Level 9 Local Expert
February 18, 2023
2 Children's hospital from several tsarist old buildings has been transformed into a modern hospital complex with many departments. Special thanks to Kamila Kalaubaevna. This is a professor who maintains a high level of treatment
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Abzal Sadykov
Level 11 Local Expert
May 9, 2024
The hospital is good, the specialists know their specialty. As usual, the emergency room leaves much to be desired.
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ольга конограй
Level 4 Local Expert
August 8, 2024
Doctors know their job, thank you!nurses have no feelings at all
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Жанара К.
Level 4 Local Expert
August 2, 2024
Leading experts rescued and put the child on his feet
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Асель Ерсариева
Level 6 Local Expert
August 27, 2023
We go to rheumatology every year!!! Zemfira Salavatovna and all the staff of the department have great respect and gratitude on behalf of the children who got back on their feet in this department
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Алина Филатова
Level 9 Local Expert
June 19, 2023
I liked the hospital. My son had an extra finger cut off (he was born with a sixth finger without a bone, only the skin was formed). They were accepted without problems and without prior referral from the polyclinic (there was an injury on the finger, the hair was wrapped and the finger was swollen).