I'm leaving a review about today's trip to the cinema.
Today, on March 8th, my husband and I decided to go to the cinema for the evening movie "A Real Pain" at 22:10!
What a convenient session, we thought! The movie runs for 90 minutes! We'll have time to get home before 00 and take the dog for a walk, and anyway! We bought tickets in advance and waited for the evening.
I didn't realize that my real pain would start BEFORE the MOVIE was shown.
Let me remind you, the session was announced at 22:10, at 22:14 a crowd of spectators was crowding in the lobby, having clarified with the controller why they were not launching yet, they said that the previous film was still running, come to the hall at 22:20
Okay, the delay is 10 minutes, you'll think, it doesn't happen to anyone, it's a technical problem!
But at 22:30 they hadn't let us into the hall yet, the previous movie was still on there, and they kept saying we're going to launch now.
I had to walk to the box office to ask what was going on and find out that the MOVIE WAS ABOUT TO START WHEN THE PREVIOUS ONE WOULD END, and no one could say exactly what time it would happen, because it turned out that the lights were turned off in the shopping center for a while and the sessions started with a delay of 40 minutes! That's more than a third of the length of the movie we came to!
Was this reported in advance? Did you receive the notification by email? Has anyone apologized for the delay? Did you offer compensation, a discount on the next session, or popcorn to lighten up the wait? Alas! They were rude to me in response and ruined my mood.
Someone responsible decided to start the shows later, but no one decided to contact the audience and warn them!
To warn in the lobby how long there will be waiting or to write a stupid information note!
NO ONE KNEW ANYTHING AND ALL THE EMPLOYEES THREW UP THEIR HANDS AND SHIFTED RESPONSIBILITY!
They started telling me that we have other viewers who have also started watching delayed movies, saying that you are not the only one!
Is this really the first time you've encountered a blackout and you don't have any working scenarios for how to warn guests with tickets purchased in advance????????
By the way, the show started at 22:48!
I rarely leave reviews, but there is a limit to everything!
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Լիլիթ Մ.
Level 10 Local Expert
March 16
I like to watch movies here because the halls are big and the sound effects are good.
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Даниил Запятой
Level 29 Local Expert
February 11, 2024
A pleasant cinema with 5 halls. It's about the same as in other cinemas in Yerevan. A ticket to the premiere, "The Master and Margarita", cost 3,000 drams for a session on Friday evening. An average popcorn costs 1,500 drams, a large cola costs 700.
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4
Геннадий Позитивный
Level 3 Local Expert
March 26
a good place to relax. The staff is polite, you'll get a clean one.
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Андрианов А. А.
Level 10 Local Expert
March 17, 2024
One of my favorite cinemas, I find here all the interesting novelties, comfortable seats, cleanliness, as well as cheap tickets
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1
Никита Петров
Level 10 Local Expert
October 10, 2023
We bought tickets, came to the cinema to relax. They didn't let me in with my food. A typical cinema where the staff violates my rights by imposing the purchase of their products in order to increase their profits, violating the rights of people.
I came hungry, took a meal at the food court, wanted to eat during the movie, because then I have to work.
As a result, I'm sitting hungry in the cinema. And I'll go to work hungry.
I will never come here again and I do not advise anyone.
You'd better go to any other one.
Ruined the day.
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5
7
Денис
Level 4 Local Expert
August 30, 2023
The magic of Cinema Star is elusive! Before entering, the heart is pounding from the drawbridge, which takes you into the world of cinema. In the hall, you immerse yourself in powerful waves of sound and enjoy comfortable chairs. This is a true movie that attracts with its images and plots. I remember every premiere I attended with a smile.
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3
3
Сергей Лисунов
Level 5 Local Expert
December 1, 2024
A great place to entertain the whole family.
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1
Эдгар
Level 10 Local Expert
August 23, 2024
I watched Puzzle Two and Despicable Me 4 this year I love this cinema and it's convenient to drive from our house!
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Grek
Level 4 Local Expert
September 11, 2024
Great cinema, comfortable seats, delicious popcorn
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1
AlexKuziniua
Level 16 Local Expert
March 22, 2024
The most important thing is that you can watch movies in Russian. If the film is foreign, then 95% that it will be in Russian. A good movie theater. High-quality picture and sound. 5 or 6 halls. It's clean and beautiful. The staff speaks Russian and Armenian.
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1
Александр Денисов
Level 13 Local Expert
November 30, 2024
A good cinema for spending time, especially to pass the time before the train!
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1
Дмитрий
Level 12 Local Expert
July 18, 2024
These scoundrels have made parking at the mall paid!!! Only for coins!!! I couldn't leave today after the movie!!!
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Сергей Т.
Level 7 Local Expert
January 10, 2023
Despite the controversial reviews, we went to the VIP lounge today. They paid in cash, there were no problems. The picture was normal, and so was the sound. It is worth noting that the VIP lounge itself is small, but the seats are really comfortable. If you go to the VIP lounge, take 1 and 2 seats on the 3rd or 4th row. The second and first are too close to the screen.
On the website you can find out whether the film will be in Russian or English. Also, when buying tickets, we specified which language we need.
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5
1
Митрич
Level 5 Local Expert
August 25, 2024
The sound is bad - there are no low frequencies. The image is dark and double.
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Сергей Каспаров
Level 5 Local Expert
December 4, 2023
nice cinema, nice staff. It's a pity that the selection of films is very limited
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2
Александр Б.
Level 7 Local Expert
January 5, 2023
I do not know who writes good reviews ... I just paid for a ticket with a card at the checkout, the terminal showed the cancellation after much thought. At the moment when the money has already been debited from me. The cashiers just froze off, said "we don't know anything." In fact, I was charged 2500dram for air. Moreover, the cashier said that such cases have already happened…
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3
2
Галина Зимина
Level 12 Local Expert
February 22, 2024
A big good cinema. Foreign films are being made in Russian
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2
Lex Luthor
Level 24 Local Expert
March 23, 2024
There are very cool chairs in the form of a hall, in which you can almost lie down.
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1
Edgar A.
Level 2 Local Expert
July 22, 2024
I liked the great place
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1
Ксения В.
Level 19 Local Expert
March 13, 2023
It's not a bad cinema. Comfortable chairs, there are 3D and ATMOS. Delicious cheesy popcorn)
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2
Карина Мурадян
Level 3 Local Expert
June 25, 2023
A very bad movie theater!
It was the first time we were in a cinema where you can't take food with you, and we didn't even warn you about it in advance.
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4
4
Илья Жиронкин
Level 7 Local Expert
July 25, 2023
The men's room has been broken for several months. Instead, they suggest going through the entire shopping center to another one.
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3
1
Mr Grigoryan
Level 6 Local Expert
December 30, 2024
Super
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1
Бота Алимхан
Level 10 Local Expert
January 17, 2024
A large, spacious cinema
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1
Артур Ованесян
Level 16 Local Expert
August 1, 2023
A wonderful cinema in a cool new shopping center
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1
константин с.
Level 10 Local Expert
October 14, 2023
Exactly 20 minutes of advertising before the session is too much !!!
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3
Александр Г.
Level 6 Local Expert
January 27, 2024
Great movie theater
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1
Арман Эксперт
Level 8 Local Expert
October 17, 2024
Bravo
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1
Artyom Javadyan
Level 3 Local Expert
December 29, 2022
A very cool place, a good cinema
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3
1
Alex N.
Level 7 Local Expert
November 20, 2023
A regular movie theater
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Виктор Шестеркин
Level 19 Local Expert
November 13, 2020
A very comfortable place. You can spend time in the entertainment center before or after watching a movie 😄
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3
1
Максим П.
Level 11 Local Expert
March 15, 2024
A good shopping center
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Sadly Purple
Level 2 Local Expert
October 16, 2019
A disgusting place. The director of this cinema is a vile person, I do not advise anyone to go to work in this cinema.
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7
6
Борис
Level 6 Local Expert
September 19, 2018
A good cinema, but there is a lack of a website and a convenient system for booking tickets and schedules