The doctors are good, but "They repeatedly rescheduled the appointment. After another postponement, a date was set, but no medical assistance was provided on the appointed day. I would like to understand the reasons for this attitude towards patients and how to avoid similar situations in the future."
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Эльвира Назарова
Level 3 Local Expert
May 13, 2024
In early May, I was implanted with 2 teeth by Tolbaev Baurzhan.
I was very worried because I was installing implants for the first time. I passed all the necessary examinations and took pictures.
Baurzhan explained in detail the entire procedure from preparation to the installation of crowns.
The operation itself lasted no more than 1.5 hours. I can say that I remember well what the YouTube program was about, which I watched in the office during the operation, and I do not remember how the second implant was installed :) The work was done brilliantly: painlessly and professionally (without fuss, in a well-established team with an assistant! It is immediately clear that the doctor has experience 🔝)
I'm going through the recovery stage, I feel great!
The clinic evoked only positive emotions: cleanliness, beautiful interior and courteous staff!
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Жаркын Мусагалиев
Level 2 Local Expert
April 1, 2024
A frivolous stamatology clinic. Low service, the girls at the reception do not know their job. I wanted to get an insurance service, I came several times, each time a different time was appointed, then canceled. I finally came to an appointment, recorded all the insurance information and made an appointment on Saturday evening. On Saturday, I postponed all my business, I'm going to the clinic, they call me and say that this service is not provided for by your insurance. I say, I was at a doctor's appointment on insurance, after that you signed up for this service. And now, for some reason, you refuse at the last moment. She says they made a mistake.
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Yelena Kyshnikova
Level 5 Local Expert
December 24, 2022
The best stomatology in Astana, individual approach to clients, excellent specialists, perfect crowns and veneers. Even children always go for examination and treatment without fear
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Артур Мощницкий
Level 11 Local Expert
January 31, 2023
The clinic is very muddy in terms of recording and communicating with primary patients, the work of the administrators causes incomprehensibility, first they record it, then they ask to postpone the visit.
It is very difficult to get through, you can hang on the pipe for 5-7 minutes, waiting for an answer.
Moreover, when they call back, they offer a bunch of windows that were unavailable earlier, an hour ago, when I called myself.
There is a feeling that the clinic is tightly based on the primary income from insurance companies and is not particularly interested in new patients.
I tried to get here twice, once to ease caries, the administrator promised to find out the cost and never called back, the second time I wanted to get to the professional hygiene , but again there were problems with the administrator and the time for recording.
Judging by the fact that in 2gis absolutely all reviews express complete delight and 5 points , we can conclude that the clinic also winds up reviews :(
In general , a strange office with a strange service , I can 't say anything about doctors
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Rustem T.
Level 5 Local Expert
December 23, 2024
The best dentistry!
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Амир Эмба
Level 3 Local Expert
October 28, 2024
Ideal stomatology
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Юрий
Level 14 Local Expert
May 4, 2023
The clinic is excellent. The service is great. The treatment time takes a long time!
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Екатерина Дьяченко
Level 13 Local Expert
April 29, 2022
Probably the best pediatric dentistry in the city. Sterile clean, top-level service, competent doctors.
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Evgeny Grikhanov
Level 12 Local Expert
January 9, 2023
We have been walking with our family since 2017, low quality and service. Although the price tag of the couple has not been encouraging for the last year, alas, the costs of geopolitics
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SALIDAT YESZHANOVA
Level 11 Local Expert
August 4, 2024
The best dentistry!
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IM
Level 5 Local Expert
January 13, 2024
It's a very busy schedule, it's unrealistic to sign up.
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Alexandr
Level 4 Local Expert
January 27, 2022
Good dentistry, doctors are very competent. It's not cheap, but it's not expensive either. And in general, it is better not to save money on health.
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Алмат А
Level 3 Local Expert
November 13, 2023
The best dentistry
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Данара Тайбукенова
Level 4 Local Expert
April 25, 2022
Excellent dentistry. We treat children's teeth only there.