Very good location. Good and warm services. And nice price always. Helpful staff.
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Милан Миркович
Level 4 Local Expert
May 14, 2024
Good location, clean room, free tea water and coffee included with a SPA and pool
Alexander Volkov
Level 12 Local Expert
August 9, 2024
Nice,
very nice
Валентина
Level 6 Local Expert
November 26, 2024
I liked the hotel. Very convenient location in the center. Sometimes they used taxis, but more often they walked. Everything is close everywhere: where to eat and where to walk. Unfortunately, the hotel does not have its own parking.
Rooms are available for smoking guests. The hotel has a 24-hour restaurant with a short break in the morning. There is a Spa complex, I saw that it is in demand. You can go through the hotel to the casino.
The rooms are small but beautiful. The floor is made of natural stone (wear sneakers!). The bathroom is also excellent, all made of stone, it is very convenient that there are two sinks in the bathroom. The room is fully equipped with everything a guest may need, including a safe. But for some reason there are no toothbrushes, they must be asked at the reception, this surprised me..
The beds are comfortable, but keep in mind that if you take a room with separate beds, they will be 90 cm wide!
The staff is polite, attentive, in fact, as it should be in hotels of this class. Cleaning every day, very quickly, while you were away for a short time, everything has already been cleaned. Thanks! I liked the hotel, I will recommend it to others with pleasure.
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Инна
Level 6 Local Expert
November 28, 2024
Nice hotel. We were in October. There are many different bars and restaurants nearby. The room is clean, beautiful and spacious. There is a spa complex. A small swimming pool with clean and warm water, a Jacuzzi, a sauna and sun loungers. The room was chosen based on the fact that the price necessarily included a swimming pool and sauna.
Of the minuses: Two saunas were announced, a Finnish sauna and a hammam. The Finnish sauna is very small, in the evening you had to stand in line and wait until a place was available. But we still got to a time when there were few people. Approximately 14:00. We bought enough and warmed up. Hammam for a fee. Now about the number: There are no batteries in it. There is simply no way out. Not in the bathroom, not in the room. So if you want to dry your swimsuit or towel after the pool, then feel free to hang them on a hook or shelf in the bathroom itself.
But even these disadvantages did not upset us. We had a good rest at the Crowne Plaza and were very satisfied.
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зося синицкая
Level 13 Local Expert
March 14
Great location, in the old town, walking is convenient in the central part, train station, circus, parks, metro - all within walking distance. We were on holidays, we couldn't get to the restaurant downstairs for dinner, it was busy, breakfast was served on the 6th floor in the morning, the breakfasts were good, but expensive, based on the set of products, I'll note the omelet separately - the woman cooked delicious. The rooms are spacious, the bathroom is large, one room had only a bathroom, the other room had a bathroom plus a shower (we rented 2 rooms), the mattresses are soft, the pillows are comfortable. Room service - ordered from the restaurant - good. We visited the pool and sauna, the sauna is on another floor from the pool, not very convenient, the pool is nice and clean. The hotel is clean, the service is unobtrusive, the check-in is attentive, they offered options. The only thing I didn't like was that there was a casino in the body and guests from there could sit in the bar all night, the toilet was dirty in the morning after drinking (they waited for check-in and went to the hotel's communal toilet in the morning, it was a nightmare, then of course everything was cleaned). That is, after all, the entrance from the casino to the hotel is not the best solution.
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Константин М
Level 30 Local Expert
January 22
The hotel is in a very convenient location in the very center. Near Lenin Square with the Church of St. Simeon and Elena and the Government house, the train station and the Dynamo stadium. In general, it is quiet, noisy Independence Avenue is away from the 1st block. The hotel is no longer new, it belongs to the Turkish owner. There is a good SPA with a swimming pool and fitness on the ground floor. Sauna there is only one sauna, you can warm up. There is an opportunity to walk around the hotel and restaurant in a bathrobe))
The breakfasts are normal. You can taste draniki and drink a glass of champagne.… The coffee will be brought by the waiters.
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елена ш.
Level 9 Local Expert
November 18, 2024
Quiet hotel, 5-7 minutes walk to the train station and Independence Square. There are also several theaters and shopping centers within walking distance. A 15-minute walk and you're already in the Upper Town.
The rooms are clean and comfortable. A tea table with a sweet (and I must say, very good quality) complement from the hotel. Fluffy, well-absorbing water, bath towels. Bathrobes that make it convenient to go to the spa area. The swimming pool, sauna, and gym are free for hotel guests and are open from 8.00 to 22.00, which makes it possible to visit them at a convenient time for you.
It is not surprising that my husband and I have stayed at this hotel on every visit to Minsk over the past few years.
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Юлия Б.
Level 2 Local Expert
March 4
Excellent hotel in the center, very conveniently located. 7 minutes to the train station, 15-20 minutes to Nemiga on foot. There are pleasant breakfast cafes around. The room is cozy, clean, everything is there (iron, ironing board, slippers, bathrobe, all accessories in the bathroom). A comfortable bed. In February, the air conditioner was turned on for heating, it's cold without it. They left it while they left, and the room stayed warm. A nice 25 m spa pool, a small Finnish sauna for free, and a fitness room nearby. Hammam / massage for an additional fee. It's quiet at night. The Wi-Fi is stable, the code is at the reception. The staff is polite. The hotel left the most positive impressions.
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Анастасия
Level 8 Local Expert
December 11, 2024
The location of the hotel is excellent, the rooms are normal, but already require renovation, especially the bathroom. The pool is clean, the water is warm, there is a Jacuzzi.
There are no sets with toothbrushes, ear sticks and cotton pads in the room, you need to contact the reception and then they will be provided.
Disgusting system with towels and bathrobes for the pool. As explained to us upon check-in, you take all the bathroom accessories from the room and go swimming, when you return, throw them on the floor and they will be replaced for you. But!!! If you decide to visit the pool in the evening, they may not be changed, since the maids may end their working day, respectively, they will do it in the morning.
We didn't know this, they put everything on the floor and asked us to replace the used towels and bathrobes with clean ones, they refused us. I had to ask for this service for a very long time.
In general, the reception staff could be more polite, they talk from a high place, as if the guests were guilty of something. The disgusting attitude and the desire to address them once again, there was no desire.
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Ytaliya
Level 8 Local Expert
October 21, 2024
The convenient location of the hotel in the very center of the city, where almost all the iconic places are within walking distance. The rooms are very cozy, clean, quiet and attentive staff with five stars. Wonderful varied breakfasts for every taste. I would also like to note the presence of a swimming pool, which is very important for me after long walks.
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Romariovmf
Level 2 Local Expert
November 24, 2024
I liked the hotel.
Convenient location. The rooms are clean.
The spa area. There is almost everything for a comfortable stay. As always, there is a BUT!
1. There is no way to dry things. There is no towel rail in principle .
2. Some boorish employees spoil the whole impression. They call you before you leave and demand to leave... This blonde lady, Balzac age, was on duty on 11/23/24. We give her our "fee"
For the possibility of extension with an empty hotel, she does not care. I didn't even look at the download of the number, but refused.
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Елена
Level 7 Local Expert
January 28
Great hotel, great staff, thank you so much for checking in earlier!!! It is convenient that the railway station is nearby, it was important for us. Nearby ( at the station ) there is a stop for a double-decker bus, we rode on it. We went and walked with relatives all over the city, the taxi is inexpensive. We went around everything on foot, too. We slept like gophers, the silence in the hotel is extraordinary, or we were so lucky with the neighbors. They didn't take breakfast.
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Анастасия Батажок
Level 4 Local Expert
November 12, 2024
We just returned from this hotel today. When choosing a hotel, the main criterion was the center of Minsk, we hit the spot, the hotel is right in the center. It is a pity that there is no parking, but you can stand near the hotel for paid parking, we, as honest citizens, tried to pay for it, but this is technically not possible on our phones, parking attendants also do not show interest in Russian numbers, the car is still standing. The rooms in the hotels are wonderful, clean, spacious, very impressed by the presence of both a shower cabin and the bathtub itself. I wanted to remove one star, but decided it was not critical, they put me in a room on the 3rd floor, in the farthest wing, and when we stopped by and decided to look at Minsk from the window, we saw the windows of another building in the window, apparently, the roof of another building, in general, the view ... more precisely, there was no view, we decided to curtain the windows and not look out the window more. It's nice that the pool, sauna and Jacuzzi are included in the price, after a walk through the autumn city, that's the thing. We took it without breakfast, it is also essential to eat in different places for all 3 days, there are many cafes with great breakfasts nearby. We will definitely stay at your place again, it is quiet, hospitable and cozy.
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Борис Зубко
Level 11 Local Expert
January 6
The hotel is already like this, it's been through a lot of battles, but it's clean, it's cleaned just fine... But there are casinos where the Chinese spend their last yuan... there is a gorgeous nightclub, which is really closed... And of course, the SPA, which you have to go to in a bathrobe through the restaurant and casino, and 3 times: the first to the SPA, the second back to the room for a towel and the third back to the SPA, because if you happen, God forbid, to settle in a hotel, you will not be given towels...
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Ирина Бурцева
Level 6 Local Expert
July 5, 2024
The hotel is great! It is located in the very center, near a lot of excellent restaurants, coffee shops, a super pool, spacious rooms, linen, mattress pillows are excellent, the hotel itself has a casino, the railway station is very close by, we are very glad that we stayed at this hotel, the rest was wonderful. The location is of course the most advantageous to save time. We reduced the number of days of stay , the hotel made a refund without any problems. Breakfast is expensive, I don't see any point in taking it, there are a lot of places two steps away where it is 2 times cheaper to have breakfast on the veranda. The train arrived early in the morning , they could not check in before 14 o'clock , the hotel is overcrowded , it is better to arrange an early check-in service in advance .
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Яна
Level 6 Local Expert
August 23, 2024
We stayed in August 2024. The location of the hotel is very good. Everything is within walking distance. The room is quite spacious. A comfortable bed, high-quality bed linen, pillows, a blanket. In addition to towels, there are bathrobes in the room. It is very convenient to go down to the pool after walking and relax, or go to the gym in the morning. The Windows overlooked the courtyard, the noise from the street was almost inaudible. There are 2 coffee shops nearby. Coffee was taken in the morning at a coffee shop next to the hotel. I put a four for a practically absent refrigerator. It seems to be there, but it does not cool. Otherwise, everything is fine
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Nika 😉
Level 8 Local Expert
May 23, 2024
In general, the hotel pulls in four: there is no parking, a small friendly reception, among the advantages: fairly clean and spacious rooms, polite staff, natural wood furniture, stylish decoration, good location, there is also a restaurant in the hotel, the menu is delicious and good: I took a salad of sea products and risotto with salmon, natural juice and coffee with dessert, the receipt turned out to be for 100 br or 3 tr of the Russian Federation. Special features: the rooms have a coating: laminate and stone, in this regard, great sound permeability: I clearly heard a man stirring a drink with a spoon in the next room; an armchair was moved in the room above me, it was audible as if it was happening in my room, all sounds in the rooms and bathrooms next door are also audible; in addition, in my bathroom mold was observed, it seems to me that for a hotel claiming five stars, this is not unacceptable. A 2-minute drive from this hotel there is also a 5* with a swimming pool, but there is no such thing. The price difference is 3 tr, unfortunately there were no places in that hotel on this trip. On the day of my arrival, the pool was not working, and the hotel was chosen strictly taking into account this criterion. To sum up: If you do not have any neighbors at all, then it is quite suitable for a short stay. I needed 1 comfortable night and morning, but: music was turned on in the next room at 6 a.m.)), I lasted 30 minutes, asked to turn it off, went to a meeting, I couldn't fall asleep anymore. I'm definitely not going here anymore.
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Ефремова
Level 12 Local Expert
November 28, 2024
A wonderful hotel, the possibility of booking and payment upon check-in. Near the train station, metro . The historic city center is a 10-minute walk away. The hotel is at the five-star Level - furniture, linen, room size, design. The rooms are equipped with bathrobes, slippers, a kettle and an iron. Swimming pool, casino, restaurant, SPA....Many movie, sports, and political stars stay here
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Даниела Данилеско
Level 8 Local Expert
January 14
We had a vacation in January with friends .
I really liked the hotel, the service is great.
The spa area was also included in the price (pleasantly surprised)
The sauna, hammam, and swimming pool were all free of charge
The room was clean and cleaning was done regularly
It was nice to see tea, coffee and Belarusian waffles in the room)
I recommend
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John Doe
Level 14 Local Expert
January 2
The hotel is located almost in the very center of the city, almost all the attractions can be reached on foot. The rooms are small, rather "tired" from the flow of guests and partially smoky to the point of impossibility. The staff is polite, hospitable, and the maid provides dental cleaning kits on demand.
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Ирина Бигун
Level 6 Local Expert
May 5, 2024
The location of the hotel is great. Clean, comfortable. Very tasty soups in the lobby and decent breakfasts. The hotel is not young and all the problems arising from this are present. Starting from the interior, furniture and appliances and ending with the SPA. I was outraged by this. I took off a star for the SPA. The hammam has not worked once in three days. Hydro massage only in the round Jacuzzi. Neither the charcot shower nor the hydromassage in the pool (as described on all sites) worked. The SPA staff said they turn on every 20 minutes. We were probably unlucky not once. But we didn't check in three-way, but 5 * for 410 E for two nights.
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Ольга Антипова
Level 11 Local Expert
January 8
It's a nice room, just like in any hotel in this chain. Cleaning every day. The room has a kettle, water, coffee, tea, sugar. Bathrobe and slippers. Swimming pool, exercise equipment. The location is well located. Near the train station, there are many cafes and all kinds of attractions, beautiful squares, stadium, BSU, presidential administration, Academy, theater
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Nik Biryukoff
Level 10 Local Expert
April 17, 2024
The Crowne Plaza Minsk Hotel is located in the heart of Minsk, close to the main attractions of the city. The rooms are cozy, clean and comfortable, with modern appliances and comfortable furniture. The hotel has a restaurant, cafe and lobby bar, as well as free Wi-Fi throughout.
The staff is attentive and friendly, ready to help in any situation. The hotel provides spa facilities, a swimming pool, a fitness center and a casino.
In general, Crowne Plaza Minsk is an excellent option for a comfortable stay in Minsk, with a good price—quality ratio.
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Зарина Соловьева
Level 15 Local Expert
July 7, 2024
The hotel is located next to the stadium, which impressed me, there are many different cafes and shops nearby! Everything is very good in the hotel itself, they quickly gave out a key, settled in, explained everything. There is a gym, sauna, steam room, Hammam, Jacuzzi, swimming pool, casino, restaurant on the ground floor, in general everything you need for a normal stay at the hotel 😇👍😎Thank you for your hospitality☺🙃
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Наталья Демина
Level 10 Local Expert
December 19, 2024
I was here in November 24, the old five, there is a spa area (quite good) and a small gym. I liked everything! A single room, when paying with a card on the spot, was rented for 7700 rubles (and this is without breakfast), it was expensive (when I booked through the island, the price was 6200 rubles).
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Vasily Postnov
Level 11 Local Expert
January 4
Nice hotel, with sauna and swimming pool. There are restaurants for quick access to food, and there are a decent number of interesting cafes around.
On the downside, the room is not huge, the heating is ventilated.
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Natalia S.
Level 3 Local Expert
August 13, 2024
Great hotel! For the offered price, everything is very good 👌🏻
A good mattress and pillows, snow-white linen, bathrobes and towels. Very good wi-fi speed. TV is working, there are many channels in different languages.
Hygiene products, tea, coffee were replenished. There are ironing facilities in the room. A good hair dryer.
For hotel guests, a 15% discount on restaurant services is provided.
I was very pleased with the pool and Jacuzzi, we were there 2 evenings in a row (take flip-flops with you).
We took a superior, an additional comfortable sleeping place was organized for the child (a bed, not a cot).
Yes, the hotel is a little tired, but I repeat that for the price offered, the conditions are excellent + a wonderful location! Thank you 🌷
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Андорей Урман
Level 13 Local Expert
January 18
In terms of price/quality, everything is fine. However, despite the wood and stone in the interiors, the design is frankly outdated. The rooms are clean, the breakfasts are good, the location is great: there are many attractions and good restaurants within walking distance
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Елена Акберова
Level 15 Local Expert
May 29, 2024
Well, finally I had the opportunity to leave a review!!! That's great!!! Perfectly!!! Wonderful!!!!! I really liked the hotel, the room and it was larger than the standard size, everything is as it should be in a five-star room - snow-white crisp thick bed linen, magnificent mattresses, climate, TV in different languages, cleanliness, tea, coffee, sweets, a bunch of snow-white towels, a huge bathroom, at the first request we came to the room They brought what they asked for!!! They settled in a wing with special silence!!!! In general, delight!!!! Let's go back and tell everyone!!! And in general, I wanted to live in Minsk because it is very quiet, clean, few cars, clean air!!
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Тамара Б.
Level 8 Local Expert
July 17, 2024
The hotel is quiet, conveniently located near the railway and bus station. You can walk to shopping malls, stroll through the squares, the old town and the embankment.
There is tea and coffee in the room. There is a nice double sink and there is a bathtub. The door is quiet with a door closer does not bother. And the bed is a little too soft, the mattress could be firmer. The air conditioner is quiet and does not blow into the neck. Everything is great!
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ElinaK
Level 10 Local Expert
January 6
It's a nice hotel, but it has its drawbacks. If the hotel administration reads it, they may take into account the comments. There were no complaints about the room, costs, slippers, ironing board, safe, good beds, water, tea, coffee, kettle, clean.The refrigerator does not cool, the bathroom is filled with soap, shower gel, shampoo and conditioner, toothbrushes must be requested at the reception, ear sticks and sponges in the same place. Well, gentlemen, you are positioned as a five-star hotel, well, these consumables should not be provided on request. I read the reviews of other guests and they also have recommendations, maybe it's time to listen. The hotel has a restaurant, we arrived at night and really wanted to eat, we went down and ate, in principle it's not bad, the hotel gives a 15 percent discount in the restaurant upon check-in. The hotel is very well located, everything is close. The room was non-smoking, but there was a strong smell of cigarettes in the bathroom all the time. The spa was not used. In any case, I recommend the hotel.
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Наталья
Level 9 Local Expert
September 24, 2024
A good hotel, very conveniently located, close to the railway station and the main attractions! The rooms are comfortable, clean, daily cleaning, everything you need is available! Free access to the swimming pool, sauna, gym, spa treatments for an additional fee! There is a restaurant!
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Светлана Макарова
Level 11 Local Expert
January 5
We had a rest from 31.12.2024 to 03.012025
I really liked everything, the staff, the room.There are all cleaning supplies in the room.tea and coffee.sweets, water. Iron. ironer.slippers.A huge bonus is the swimming pool and sauna.cleaning every day!
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Татьяна Х.
Level 5 Local Expert
January 25
The hotel doesn't look like a 5*.
There is parking, but you can't park your car there. I was told at the reception that this is a service parking lot.
There were no bathroom accessories, slippers, towels for the second person in the room when staying with Mal.
There are artificial flowers in the lobby.
The cleaning is absolutely mediocre
We left the room in the morning, came back in the evening, and there was a layer of dust and our fingerprints on the bedside table.
No one wiped it at all.
The towels haven't been changed, one was taken away, and we left the other on the floor, but we didn't replace it.
The room is cold, there are no batteries at all. Heating is only by air conditioning, which is noisy
Fur coat wallpaper on the walls. There is a refrigerator for the mini bar, but there is no cabinet door that should close it. Just the hinges are hanging and that's it
The bathroom tiles are coming off
It doesn't look like 5 stars at all.
The only advantage is the convenience of the location
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Сергей К.
Level 3 Local Expert
March 24
A wonderful hotel in the very center of Minsk. Clean rooms, courteous staff, delicious breakfasts. Sometimes there are problems with WiFi, but they are usually solved quickly. I recommend.
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Вера Ра.
Level 6 Local Expert
November 30, 2024
Excellent hotel, large rooms, convenient location, everything you need is within walking distance. Nice swimming pool with Jacuzzi and sauna. There is a gym.
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Владимир Сидоров
Level 19 Local Expert
October 9, 2024
An old Turkish hotel next to the railway station. Everything in the rooms corresponds to the stated stars. There is a restaurant, casino, swimming pool, spa. Within walking distance from the metro and 20 minutes walk from Nemiga.
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Василий Б.
Level 9 Local Expert
September 11, 2024
I had a clean big room. The room has a TV, wi-fi, mini fridge, slippers, bathrobe, iron, tea set. The windows overlooked the courtyard, and the room was quiet. I had a room with a buffet breakfast, porridge is cooked to order, eggs in any form. A lot of meat cuts, fruits.
The hotel is located in the center, next to the Dynamo stadium, it was very convenient for me, since I came to the Minsk half marathon, the start was opposite the exit of the hotel.
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Алексей Федин
Level 3 Local Expert
April 27, 2024
A magnificent hotel. Nice interior . A very nice bed with a comfortable mattress and pillows, a variety of breakfasts. But I especially want to mention the staff. I have not seen such a human attitude for a long time. Many thanks to the girl Tatiana at the drawing. The hospitality industry is not only about beautiful walls, but also a sense of caring and caring for each guest. That's why I recommend this hotel to everyone!
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Андрей Паредес Ортега
Level 16 Local Expert
January 11
The rooms are already battered.
The switch turns on ALL the light bulbs at once, there are switches on the nightlights. But the point? If I only want to turn on the night light, it won't work.
Ventilation is poor, it's damp. If you turn on the heating, it's stuffy. The vents themselves are dirty, the air is not fresh.
In the "quiet zone" of the hotel, neighbors could be heard drinking and talking, and in the morning, a baby crying from another neighboring room, meaning there was no sound insulation.
TV without internet and DVI input. State channels, plus Turkish ones for some reason.
On the plus side: it's spacious, and part of the payment was refunded when the booking date was changed. And it smoothed out the impression.
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Лариса Нуртдинова
Level 10 Local Expert
October 23, 2024
The hotel is not a five-star hotel, but rather a solid three-star hotel. But still expensive for this level. Good room size. There is everything you need, including a mini fridge and pillows to choose from. Clear. The staff is helpful. The location is convenient. There is a shop and a variety of cafes nearby, some open from 8 a.m. on weekdays.
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Светлана
Level 8 Local Expert
February 25, 2024
Our acquaintance with Minsk began with this hotel, a good location, within walking distance of the railway station, pleasant staff, the interior of the hotel made a special impression - a lot of paintings.... they are everywhere... both big and small... very beautiful!!! Breakfast was on the menu and quite modest. As for the cosmetics in the room, there were shampoos, shower gel, lotion and hair conditioner, the rest could be separately requested at the reception. Now about the cons- incredible audibility in the room, since there was an adjacent door to the next room, you can hear every step of the guests ... even dirty dusty curtains. For those who will find it relevant, the hotel has an entertainment complex with a casino, a nightclub, a restaurant and a SPA.
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Юлия Бахтина
Level 13 Local Expert
August 28, 2024
I recommend. The hotel is very conveniently located, the whole center is nearby. The railway station is 7 minutes away. From here, I would like to draw your attention to the start of many excursions. The room is cozy, everything you need is there, good cleaning, polite staff. They took it without food, but you can always go pay and eat.
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Екатерина Шулько
Level 7 Local Expert
October 25, 2024
The room is generally not bad. Very soft mattresses, not suitable for everyone. Settled with a view from the window to the next wall) - that's okay. There is no room cleaning, the plumbing in the shower is old, the stream is in different directions. There is a spa, the hammam does not work. The location of the spa complex itself is extremely inconvenient, you have to go through the reception hall and the bar in a bathrobe, where people are sitting in the bar. The pool is on the ground floor and the sauna is on the third floor. A lot of people, and not only the guests of the hotel. The wet bathrobes after the spa were changed only on the third day of stay after they were thrown on the floor. I ordered Risotto in the room, just rice sprinkled with cheese, I've never eaten worse in my life. Overall, I'm disappointed. The hotel is not worth the money.
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Danila Zakharov
Level 7 Local Expert
January 31
The hotel is tired, it doesn't pull 5 * in principle. It's time to renovate everything! It was a very strange check-in process, they came, the reception was empty, the bell rang, a man came out and then 3 more ladies came out. It's not clear why. The room is very dark, there is not enough lighting, the whole room has 2 sconces and one soffit, while the room is semi-dark. There are scratches, chips, lampshades with cracks. They gave me an adjacent room (206), there is a closed door in the next room.
The occupancy rate is good, but because of the bed and the office chair, it is impossible to go to the window, which does not open in principle, because there is a table and an armchair nearby. An office chair should not be placed under a bedside table, in principle. It is convenient to sit and work on a table and an armchair if you put the office chair aside. There is a refrigerator, a tea station, but one outlet is just a dummy.
There is a bad pressure from the shower in the bathroom, the shower itself is small.
In general, it's not a fountain, it's definitely not worth the money.
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Дмитрий М.
Level 6 Local Expert
August 17, 2024
Clean, wonderful location, there is a fitness room, sauna, Jacuzzi and swimming pool included in the room rate, good Internet, the only thing I didn't like was the mattress (very soft for me, for a problem back it's certainly a minus) and an old TV, but I didn't come to watch TV either)). Not 5* of course, but the place is quite good.
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Екатерина
Level 6 Local Expert
December 21, 2024
The hotel does not meet the declared standard of a 5-star hotel. The rooms are in need of renovation, there is absolutely no sound insulation! It's amazing, but being in your room, you can find out what they're talking about in the next one! You don't even have to listen. There is no coffee machine or mini bar in the room. Instead, there is a kettle and very inexpensive instant coffee (Jacobs) and tea bags.
The spa center, which is included in the room rate, is for an amateur. Firstly, the spa center does not provide towels for hotel guests and does not provide access to lockers in the changing rooms, i.e. you will have to carry all the necessary things for the pool and sauna with you. Secondly, to get to the spa, you need to go through the hotel lobby and go down the stairs. Imagine that you have to change in your room, grab towels, a bathrobe, and with these things walk past the coffee-drinking guests in the lobby bar to the pool :) and then back in the wet clothes .
The sauna in the spa is very small and is located on another floor. To get from the pool to the sauna, you need to climb the stairs.
The breakfasts are not bad, you will not stay hungry, but you should not expect any frills in this conditionally 5-star hotel either.
Overall, the hotel was disappointing.
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Татьяна К.
Level 6 Local Expert
October 20, 2024
Like it. A very nice hotel. The staff is pleasant and resolves all issues. The rooms are spacious and pleasant. Swimming pool. The magical location of the hotel.
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Nomus Nom
Level 21 Local Expert
July 31, 2023
Nice clean hotel, large rooms, shower and bathtub in the room, 2 sinks. Very convenient. Good soap accessories. There are bathrobes and slippers. The air conditioner works well.
Sockets are conveniently and thoughtfully located. There is a safe.
I liked the dinner we ordered in the room. There is a kettle, tea, sugar, cream, coffee.
The pool was not working.
In the evening after 23 music with vibration. This is from the casino on the 1st floor. But if the administrator knows about this, and there are rooms in another wing of the hotel, why put us in such an unsuccessful room, and at 23-30 offer a room change.
For this, minus 1 star. Ask for a quiet room!
I didn't like the breakfast - the dishes are limited, the buffet is poor.
If you are not in a hurry in the morning, it is wiser to have breakfast in a cafe. There are only 2 of them since 8 a.m. It's 'breakfast 24' but it's a long time. And a Cornflower. It's delicious, fast, and plentiful. But there's nowhere else to eat.