I do not know where the figure 0.13 came from, which needs to be paid, I paid everything properly. But even trying to pay this amount, I couldn't do it according to the erip and the contract number. I have repeatedly contacted the bank's support service. No one picks up the phone. In the end, I got through to the girl, who replied that she did not know how to help me. I turned to the representatives of the bank in the 5 element store and they refused. As a result, I realized that they didn't need it. They don't care. Well, then I don't care either.
See original · Русский
Show business's response
Елиско В.
Level 5 Local Expert
November 18
A very good branch. The mirror is excellent, I serve everything quickly and the currency exchange is fast, very honest, cleanly neat.
See original · Русский
Дмитрий Партон
Level 22 Local Expert
July 19
It seems like an ordinary bank, but cards abroad do not work, iPay is not valid, applications cannot be downloaded from the App Store. They made some kind of their own Internet version for iOS, but it's impossible to pay with a QR code there. Well, if such a package suits you, then you can choose this bank.
See original · Русский
1
VALIANTSINA
Level 10 Local Expert
January 27
Rapid queue movement. But the process will last even faster if employees listen instead of trying to say everything according to the script.
Initially, I announced that I wanted to open an account for a salary, which is suitable for a certain tariff. Bank employee Evgenia missed this moment, but when she reached the place where it was worth clarifying the nuances according to the script, I had to repeat once again what and how I needed it.
In addition, a close look at you.
In the next window, a young man was applying for a loan. It turns out that I hear his data, and he hears mine: phone numbers, passport details, addresses. This causes some discomfort when it comes to protecting personal data.
See original · Русский
1
Show business's response
Анна С.
Level 9 Local Expert
February 19
I give three stars for the service and courtesy of the specialists. I contacted this bank about the refen. a loan. The loan is not big, but I was informed that they can provide 11 percent instead of 19.9 if I pay the cash fee .....and this is 400 rubles!!! There is no point in this loan because I already take a loan at 11 percent, and my previous loan is 9 percent, so I also have to pay an incomprehensible cash fee. No thanks.
See original · Русский
1
Show business's response
Дмитрий Радыгин
Level 5 Local Expert
November 16
A neat department, polite specialist girls. I visited on Saturday, there were no people, so I decided my question without waiting in line.
See original · Русский
Show business's response
Дина
Level 5 Local Expert
January 13
The girl works very slowly. No privacy of personal data. A female employee shouts questions at all the department and asks them to repeat their answers very loudly.
I SHOUTED the code word 2 times to the whole department. They work very slowly!
We arrived at ~15:20 and left at 16:25!
She is constantly distracted by newly arrived customers who have just taken a coupon, with explanations, they say, she will not have time to accept them. The impressions are terrible!!!
See original · Русский
6
Влад Жданов
Level 10 Local Expert
November 27, 2023
A good bank, I am satisfied with the interest on deposits, which is why I gave the choice to this bank. I bought an inexpensive card. Specialists will consult on any questions, friendly, attentive.
See original · Русский
3
Show business's response
Олька Коновалюк
Level 3 Local Expert
September 3
The service is disgusting. The bank will not be reached, the call center has been called for 2 weeks and has not been reached. I will never contact this bank again in my life
See original · Русский
2
Елена Р.
Level 2 Local Expert
November 12
I recently took a product in the 5th element, and a question arose to the bank. I've been calling for 4 days, silence, they don't pick up the phone. I will not contact you anymore.
See original · Русский
Show business's response
Влад Туркин
Level 2 Local Expert
September 9
The worst bank in the history of mankind, it is easier to get a card from a person with autism, what does this bank have
See original · Русский
Андрей Комяжук
Level 6 Local Expert
August 14, 2023
Ужасный банк, заказал на 21веке телевизор за 980 рублей в рассрочку с первоначальным взносом 300 рублей на 9 месяцев, предложили заявку оформить через этот банк ДАБРАБЫТ, зарплату указал 780рублей и че вы думаете ОТКАЗ !!! Никогда ничего не брал в кредит и рассрочку, дай думаю попробую и вот на тебе. Как алкашам выдавать кредиты на технику которая через час после получения УЖЕ в ломбарде... так дают, а как нормальному человеку так ОТКАЗ. Не брал рассрочки и кредиты походу нечего и начинать.
8
3
Show business's response
Александр Сысоев
Level 5 Local Expert
May 15
Hello. I've been calling the bank for the fifth time without picking up the phone. If it comes to the bot, it connects supposedly with the operator, you wait another 10 minutes and still don't pick up the phone.
See original · Русский
2
Светлана Колесникова
Level 11 Local Expert
February 18
A great bank. They give goods in interest-free installments when interacting with the store. Low interest rate. It is possible to refinance loans with a small percentage
See original · Русский
1
Show business's response
Михаил Лягушевич
Level 2 Local Expert
May 3
Working with clients is just disgusting, if there are no problems and questions, everything is OK, but if something happens, then customer support is at the 10th level, just nobody cares…
See original · Русский
2
Леон Маркарьян
Level 7 Local Expert
June 11, 2023
Я сижу там уже 3 час, не могу получить свою карту. Работает только два сотрудника. Посетителей толпа. График работы отделения просто идиотский. Людям приходится ездить в свой выходной(воскресение), потому что в понедельник у самого отделения выходной.
2
3
Show business's response
Видинеева Анастасия
Level 6 Local Expert
July 5
I can't get through to the bank all day
Horror
See original · Русский
1
Y K
Level 3 Local Expert
September 28
They work very slowly, I waited 20 minutes
See original · Русский
F1XS 1
Level 6 Local Expert
October 15
It is simply impossible to get through to them
See original · Русский
Show business's response
Кирилл Л.
Level 3 Local Expert
June 15, 2023
Если нужно убить время, то это самое то. Работает одна касса. Через 40 минут пожалел, что зашел. Если поменять деньги, то в этот банк лучше не идти.
Андрей Волк
Level 2 Local Expert
October 5, 2023
I decided to buy a product in installments in the 5th element. The bank refused, while others are given without problems. Let them continue to do so)))
See original · Русский
3
1
Show business's response
виктор закревский
Level 5 Local Expert
August 3
An ordinary ATM on the street
See original · Русский
882366 Объедкова
Level 4 Local Expert
September 12, 2023
Быстрое обслуживание, вежливые и грамотные специалисты.
2
Show business's response
Надежда Назарова
Level 5 Local Expert
July 18, 2022
На удивление свободное отделение. Была в субботу, нужно было забрать карту. Не было ни одного человека в очереди. Пока была у специалиста, пришел 1 человек в кассу. Учитывая местоположение и маленький зал, возможно, мне просто повезло
2
Show business's response
Oksy_Koksy
Level 13 Local Expert
March 3
A good department
Adequate staff
See original · Русский
1
Света Г.
Level 2 Local Expert
May 17, 2022
Не советую иметь дело с этим банком, работает один кассир, пришла сегодня в 12-30 пришлось ждать до 13-00 пока у кассира закончиться перерыв. Карточку банк заблокировал просто за снятие наличных???????хотя на карточки есть достаточно денег (просто, что бы не уйти в минус - их ответ.)
3
1
Show business's response
Эдуард Т.
Level 3 Local Expert
November 16, 2023
A bad impression was left about the bank. Teach consultants to communicate correct and up-to-date information to people over the phone. On the phone they say one thing, in the department it's completely different..
See original · Русский
3
Show business's response
Чих Пых
Level 3 Local Expert
August 21
I can't get through
See original · Русский
Максим Капралов
Level 4 Local Expert
March 7
One operator, the process is very slow
See original · Русский
1
Евгений Мазай
Level 2 Local Expert
March 20
Do you ever pick up the phone?
See original · Русский
1
Савицкий Петр
Level 3 Local Expert
September 29, 2021
Для теперешнего времени отличный банк , для покупки товаров в рассрочку , возможность погашения кредита досрочно без штрафных санкций , это то что надо , для населения с малой зарплатой . Удачи банку и процветания !!! Спасибо , что Вы есть !!!
3
1
Show business's response
Татьяна Шагун
Level 8 Local Expert
November 18, 2023
A wonderful bank
See original · Русский
1
Show business's response
Евгений Толстик
Level 16 Local Expert
February 8, 2023
Хороший офис в удобном месте!
2
Show business's response
Дмитрий Борбат
Level 7 Local Expert
October 1, 2023
The bank is excellent.
See original · Русский
2
1
Show business's response
122456 Иванова
Level 11 Local Expert
August 19, 2022
Всегда приятно посещать.
2
Show business's response
Natalya C.
Level 4 Local Expert
June 12, 2021
Отличный банк! Лучшие сотрудники! Всем советую ❤️
1
3
Show business's response
Александр Лавриненко
Level 7 Local Expert
October 31, 2019
Неплохой банк, с нормальными курсами обмена, когда бываю в Минске всегда пользуюсь этим отделением.
2
2
Show business's response
Юра Петрович
Level 3 Local Expert
February 4, 2020
Работники выполняют работу, "Отлично". Минус, 5 рублей банк берёт за каждый платёж.