IRRESPONSIBILITY. On OCTOBER 27 of the current year at 18-30 I put the apartment on the street on guard .Bakinskaya 10- 95 left with her left with her family to the country. I returned on October 29 at 17:00, the guard is on emergency mode (frequent flashing), I did not receive a message about this on my mobile phone. I immediately called the attendant, who explained that this did not happen during his shift and call tomorrow.I call in the morning on November 30 -they explained that the master from Beltelecom would come, according to the results of the inspection, he said that he could not fix it for a reason I did not understand. I'm calling today on October 31, the master comes from you, says everything is fine with you and leaves. I am at home for two days, taking time off from work and waiting for the cause to be corrected. Who can explain to me: Why was I not informed about the failure of the security device according to the concluded contract? When will the malfunction be fixed ?

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Марина Кресс

Level 3 Local Expert

I would like to thank from the bottom of my heart all the security staff who helped us on July 22, for a very quick understanding of the problem, for the promptness of its solution, for the polite attitude.Thank you for your hard work.

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