I just took an online order, the mood is spoiled.
The work of the staff leaves much to be desired (the bulk). It feels like they're working from under a stick. It is impossible to extract information.
I just picked up an online order today.
First, the order pick-up sign points to the back of the store for baby food. Under the sign for issuing orders, the employee simply nodded to me in the direction of the shelves that the orders were being picked up "there". And this is "there", I had to look for a couple more minutes myself. Only the order number sticks out of the basket, the fact that this is a "soft check" and it needs to be carried to the cashier, I also had to guess for myself. As a result, the amount of the toy came out at 8p. More expensive. After finding out the problem, I was still refunded to the card, but I could not pay for the order, because I also have to guess myself that the refund is made within 7-10 days.
THANK YOU VERY MUCH TO THE STAFF FOR THEIR WORK AND FOR PROVIDING INFORMATION. SELF-SERVICE STORE IN THE FULL SENSE OF THE WORD
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1
Мария К
Level 2 Local Expert
October 13
Visit 13.10.24. Approximately 15:30. The cashier is a young girl Natalia.
There is zero customer orientation. "Take it out of the basket" - I take out a lot of cans of baby food and put it on the cash register. I'm asking for a package. The cashier puts down the package, punches the baby food and puts it next to the package. I take the jars again and put them in a bag now. I leave, leave the basket at the checkout and also get a remark saying to put the basket away.
Never before have cashiers asked to take the products out of the basket and always made up the products themselves in a package.
And the store is good, the cashier is not very good.
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Луиза Якимова
Level 6 Local Expert
September 11
I'm giving you a 1-star rating.
Girls, what's wrong with your faces?!
Do you work with people at least "sometimes"smile (thank you)
I want to highlight "Ekaterina Stringolovich"
The truth is not on the good side.
Rude, consultations are 0..
It seems that the position is not low, but the service standards are low.
I don't think this is her place.
For, not her organization.
Catherine, please.
Have a nice day girls.