It was the first and last time I went into this store and bought something there. I came for the foundation, the cream I needed was at a 35% discount, I asked the seller if it was valid, received a positive response, I would have taken it regardless of the discount, but it was nice. As a bonus at the checkout, I was offered to take a special hand cream with a 45% discount. I take everything in a good mood, they clarify the availability of a bonus card, of course I do not have it, after which they count the goods at full price without warning. I pay and realize that the amount exceeds the stated amount. The seller not only did not warn about this, did not offer to get a card, but also sniffed a "promotional" cream at full cost, deceiving me. My mother was next to me, she has a bonus card, When I offered to solve the issue, punch a check for her, or get me a card and try these creams, they refused me, although they had no right to refuse! I can legally return the product, but I was refused this. It's not that I overpaid, but the arrogance and incompetence of the sellers who violate the law and my rights as a consumer.
See original · Русский
Show business's response
Анна S
Level 8 Local Expert
May 18, 2024
Wonderful and responsive sales consultants. There is a fairly large selection of care cosmetics for hair, body, and face. There are pleasant bonuses from the store in the form of samples of creams or masks
See original · Русский
2
Show business's response
Галина Сацута
Level 12 Local Expert
December 1, 2024
Excellent assortment- for every budget, attentive staff
See original · Русский
Show business's response
Юлия
Level 5 Local Expert
May 11, 2024
Due to the incorrect behavior of sellers, I contacted online support. They wrote that they would figure it out. There has been no response for 2 months now.
I ordered a body balm online to order. They said it would be in 2 weeks. My order is still on the way. Since the moment of the order, the support service has disappeared. The balm has been going on for 3 months.
Previously, along with purchases (in Minsk, for sure), at least 3 samples were invested. Now, until you ask, they will not offer or put anything, especially themselves. Apparently, everything is being sorted out by the store administration.
The service and attitude towards customers are disgusting!!!
See original · Русский
3
Show business's response
Ольга Ф.
Level 2 Local Expert
July 16, 2024
It was unpleasant when the consultant walked around like an overseer and watched like a thief
I also received an SMS that I had been credited with bonuses as a birthday present, but when calculating bonuses at the checkout, I had to wait 20 minutes while the staff solved this issue
See original · Русский
1
1
Show business's response
anovikova@yandex.ru
Level 15 Local Expert
July 13, 2024
A good store, consultants will always help with the choice. I always go shopping from there.
See original · Русский
Show business's response
Анастасия
Level 9 Local Expert
February 3, 2024
I love this store. It's always nice to come in and buy yourself something for beauty. I recommend
See original · Русский
2
Show business's response
Анжелика Ковальчук
Level 7 Local Expert
July 18, 2024
17.07 we bought a gift..a box of cream and a serum..They gave it to me..They opened it in the evening..and the serum is zero...
See original · Русский
Show business's response
Natali Litvinyuk
Level 2 Local Expert
November 27, 2022
A wonderful store, friendly staff, really help you choose and advise, they tell you, there is no need to pull with claws. I picked up an excellent foundation
See original
2
1
Show business's response
Алина Зайко
Level 4 Local Expert
May 8, 2023
In the House of natural cosmetics, I bought inglot cosmetics, which inflated my whole face. The composition turned out to be nothing natural in it. They didn't even tell me about it. I suggest calling the store a House with completely non-natural cosmetics.
See original · Русский
1
2
Анастасия
Level 7 Local Expert
September 26, 2024
There was no remedy that needed to be
See original · Русский
1
Show business's response
Анастасия
Level 16 Local Expert
January 24, 2022
A wonderful store, with good and high-quality care cosmetics. A huge selection of various brands. Wonderful girls are consultants, they will always help you choose.
See original
3
Show business's response
Татьяна Н.
Level 8 Local Expert
February 7, 2020
The store is good, there is a fairly wide selection and they are pleased with promotions. The sales girls are attentive and try to tell you about a particular product in the most extensive way. Always smiling. but! The store stopped giving samples. And it is in such stores that this should happen. It used to be OK, but now it's not. Depending on the purchase amount, they were given from several to one disposable sachets. And thanks to this, it was possible to test creams, shampoos, masks. This was out of the question for my last purchases. The girls will understand what I mean. I really want to ask this question to the directorate. Or does everything good go away quickly and customers will buy anyway? What's there to do...
See original
8
Show business's response
Виктория Ревенько
Level 16 Local Expert
December 29, 2021
Polite staff. Consultants are quite professional in giving recommendations on the product being sold. The cost of products is higher than that of competitors in many positions. Perhaps because of the location on Sovetskaya Street. I regularly buy Lip Gloss (oil) HIGH GLOSS LIP OIL in three colors. There are also a number of hair and facial care products.
See original
5
Show business's response
Люси Н-да
Level 24 Local Expert
August 25, 2022
Beautiful, modern, expensive. The store is beautiful, clean, and elegant. The assortment is large. But the prices are not average. But in any case, there are customers.
See original
2
Show business's response
Юлия Умненкова
Level 6 Local Expert
July 29, 2022
A great store with competent consultants. There are always cool quality products on the promotion!
See original
4
Show business's response
Анастасия М.
Level 3 Local Expert
December 11, 2022
A very good store and the sales girls will always help you find the right product
See original
2
1
Show business's response
Наталья Левчук
Level 12 Local Expert
May 3, 2024
A good store and consultants
See original · Русский
2
Show business's response
Наталия Казючиц
Level 3 Local Expert
November 25, 2022
A wonderful store with excellent consultants, thank you.
See original
4
Show business's response
Медуза
Level 8 Local Expert
November 5, 2021
I haven't really liked it lately. Girls walk sluggish, unsmiling. I don't remember when the samples were given. The assortment is sufficient, but for some reason I don't want to go in already. There is even no comparison with the same Yves Rocher. Those are on top!
See original
4
1
Show business's response
Maria@texo.by Дрейчан
Level 4 Local Expert
December 10, 2021
Cool cosmetics, the sellers were very friendly before. But something happened and the service is no longer the same
See original
4
Show business's response
Андрей Владимирович Корако
Level 5 Local Expert
January 12, 2020
A wide selection of high-quality products, favorable promotions and discounts are held in the store, a pleasant atmosphere and staff. I want to go back to this store for shopping.
See original
5
Show business's response
Елена Г
Level 7 Local Expert
April 24, 2022
A good selection of products, qualified consultants
See original
3
Show business's response
Виктория Борщевская
Level 14 Local Expert
January 20, 2022
A lot of cosmetics - different... but.. why take all the data and not send notifications about discounts, bonuses...???
See original
5
Show business's response
Пётр К.
Level 29 Local Expert
October 11, 2023
Worth a look 😉👍🏻
See original · Русский
1
Show business's response
Светлана С
Level 3 Local Expert
February 22, 2020
Always, politely and professionally solve your product selection problems.
See original
6
Show business's response
Мишаня_тер
Level 6 Local Expert
March 23, 2020
Of course, I don't understand cosmetics... But there are a lot of Japanese (Korean) cosmetics in this store
See original
4
1
Show business's response
Люблю город
Level 11 Local Expert
January 25, 2020
Sellers are responsive, explain, advise, and help with product selection.
See original
6
Show business's response
Tatiana P.
Level 5 Local Expert
July 4, 2020
A good natural cosmetics store. A lot of shares.
See original
5
Show business's response
Лена Бойко
Level 7 Local Expert
April 7, 2023
Expensive
See original · Русский
4
Show business's response
Гуща Олег
Level 15 Local Expert
June 8, 2021
There is no consultant (or maybe I was so unlucky)
See original
3
Show business's response
Meay
Level 6 Local Expert
February 10, 2022
A good choice.
See original
5
Show business's response
Дима Старый
Level 24 Local Expert
February 4, 2020
It is expensive and it is not always clear what kind of product.