The hotel is very cozy and clean. The ratio of price and quality. I liked homemade mantas for dinner. However, it is a bit expensive. The staff is generally friendly. I really liked the fact that they go to a meeting at any moment. For example, in my case, they offered to include an additional steam room in the sauna in the amount of accommodation or offered to use dinner. If you don't have time for something, there are alternatives. By the way, about the steam room. Good steam and the pool was clean. The price is reasonable 4,000 hours, it is quite convenient to warm up and swim after a hard day. In general, I liked it. I recommend.
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Галина
Level 3 Local Expert
November 4, 2024
We stayed at this hotel on October 5-6, 2024, room 12, double. As the receptionist at the reception said, this room belongs to the "Luxury" category, but this room is very far from this category. The cleaning of the room before our check-in was partially carried out - there were crumbs from food from previous guests on the tables, hair on the floor and the palace, debris, dried drops from some sticky liquid, a bunch of hair in the shower drain, a cobweb at the baseboard between the closet and the wall. There is insufficient lighting in the room - there are no bedside lamps and a table lamp. There were only one hangers, there was no kettle in the room, there was no drinking water and tea bags either. Towels were a horror, it was disgusting to wipe your hands, they were not white, but gray, washed. The foot towel turned out to be the cleanest. The view from the window is a separate topic - the windows overlook the green corrugated board of the neighboring house. There is no separate hall (room) for eating, 4 tables for eating are located in the lobby near the reception. There are dirty stains on the tables, dishes are poorly washed, traces of tea (coffee) stains on the mugs. A maid in the same clothes cleans the rooms and delivers food during breakfast. One of the advantages is the availability of Wi-Fi and clean bed linen, for this I give 1 star
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Лазарева Алексеевна
Level 4 Local Expert
April 6, 2024
A very cozy hotel. It is located away from noisy roads. The cleanliness is amazing: not a speck of dust, not a hair. The bed linen is white, pleasantly smelling, without a single spot. The breakfast is delicious. The staff is polite and attentive. Thank you so much to Julia's administrator and all the staff! We will recommend the hotel to our friends.