Dypryz
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Dypryz
41 m
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48 reviews
February 7
I bought a chest of drawers on Valberiz. During assembly (I am a woman and I assembled it with a regular screwdriver), the facade and side of the box cracked. I wrote to the chat. And they answered me: "Hello! We have carefully read the application, checked the photos and videos. Unfortunately, we have not found any defects, damage, or inconsistencies with the description in your product. Contact the service center directly. Its address and contacts are available on the manufacturer's website or on the warranty card. They will conduct a final inspection of the product and give you a certificate. If the center has found a marriage, then send this act to the chat on our website.". When I put 1* for the product, they copy-paste something else in response: "Good afternoon, Alla. It is very unfortunate that you are faced with such a situation. We will be happy to help if you contact our chat to resolve this issue. Sincerely, Deepriz Company.
Reply in the chat: "The warranty department and the quality department have carefully reviewed your case. You have received the product without manufacturing defects. The damage occurred during the assembly process. We can offer you a replacement for the damaged part for a fee."
And they refer to the manufacturer, as they are just sellers. Moreover, both the manufacturer and seller of Dipriz are on the WB.
See original · Русский
December 21, 2024
The dishonest furniture company Dipriz. During the discount period, I ordered and paid for two kitchen cabinets with Ozone. Delivery was postponed six times. As a result, when prices went up, I was refused delivery, and the money was refunded. They offered to re-order on Ozone, but at new prices and, I think, with normal delivery. Moreover, during this period he wrote both on Ozone and on the production of Dipriz. No reply, no greetings. As I understand it, an advertising company and raising money for temporary turnover. Orders No. 83314817-0044 No. 83314817-0043
See original · Русский
1
September 22, 2024
The entire area of the "Lyasnaya Tayamnitsa", where there is free space, is ideally thought out for the convenience of both animals and visitors. Thank you for the idea and for its implementation.
See original · Русский