E-dom.by
16 reviews
February 27
There are no questions about the store at this address. Good choice, detailed consultation. But after ordering linoleum, I came across an inappropriate product, as can be seen in the photos. I got on the phone on the website and was referred to a complaints specialist for a replacement. I provided the data from the photo and no response, despite the fact that I wrote during business hours. On the following day, we replied in Viber to send the account number and issue a refund. When asked where the refund form is and whether it can be processed through you, they said to deal with the managers. The question is why there was an account number then. I called the manager at the phone number listed on the website. It was February 20th. Instead of helping, I immediately received that the floor covering was irrevocable, although this is not the case by law if the coating was not used, as in my case. They told me to deal with a complaints specialist. Having made a decision, I went to the salon where I bought it and everything was sorted out in five minutes and on the same day the new linoleum was delivered of proper quality. The impressions were mixed, time and effort were spent. The manager on the phone from the site and the complaint specialist apparently decided to transfer me back and forth until I fall off. There is also a question for the warehouse workers, who apparently damaged the linoleum with a loader and decided that they could send it to the customer with such damage.
See original · Русский
May 2, 2023
A nice cozy and compact store. There is a large selection on site, but more on the site. An attentive consultant helped us avoid problems with skins, corrected our mistakes, and recommended other material. Everything worked out. Thanks for the help.
See original · Русский
1
March 18, 2024
The saleswoman said that the delivery is expected in a couple of days, that the laminate that we wanted is not available. I promised to dial it. It's still gaining. Please do not promise if you cannot and do not want to type. You're losing customers.
See original · Русский
June 14, 2023
We were doing repairs on the balcony, we decided to buy laminate flooring. This salon is not far from home, and it's very good that we came here. There's a cool assortment here, we found what we wanted.
See original · Русский
November 26, 2022
The store is just super, the staff is friendly, friendly.
The prices are also great
The choice of goods is sufficient to please yourself
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1
November 29, 2023
If you need a good consultation and good floors, you are here
See original · Русский
August 8, 2021
We bought laminate flooring on Gursky. Excellent price, everything was explained, calculated, and delivered in an accessible way.
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1
December 10, 2019
Good afternoon. I want to leave a positive feedback to your company and the guys who work there. We took the laminate from you, we were satisfied with both the quality and the service. We will certainly contact you and advise you to your friends!!
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1
December 21, 2019
Excellent service and a good choice. They helped with the choice. They suggested the best way to put it. A skirting board was picked up on the spot. Everything was delivered on time and without defects.
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2
December 9, 2019
I bought laminate flooring in the salon on 41 Gursky Street, Thanks to manager Maxim for excellent service, I was satisfied with the delivery and quality of the goods . 5+
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1
October 13, 2019
I bought laminate flooring and a skirting board. Managers provide competent advice.
The only drawback is that a week after the order was made, the manager for some reason decided that we did not want to buy from them and canceled everything, despite the fact that they said the exact date when we expect delivery from them.
Fortunately, another employee quickly helped to recalculate everything.
But overall, the impressions are positive.
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December 10, 2019
I bought laminate flooring in the salon at Gursky 41, thanks to the managers for the service. I am satisfied with the delivery and quality of the product . 5+
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1
February 10, 2020
Thank you very much to the store for the service and for the help! Everything is Polite and prompt.
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1
December 26, 2022
I liked everything
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1
March 4, 2021
The prices are high
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1
September 1, 2019
Laminate glue has a choice...
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