I like using their services, they are great. I've known this company for many years, they had different locations, right now it's not close, but calmly and there aren't many people to get, in short, everything suits me, good luck in business))
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Dmitriy Strelchenko
Level 6 Local Expert
January 18, 2024
One of the most profitable forwarders. I've been ordering through them from the USA for 5 years now. The cumulative system works by kilograms, you order more - the price will decrease over time. Over the past year, we have managed to significantly speed up the delivery time and have become fast. There is a Kaspi QR payment. Among the disadvantages: the pick-up point (and as far as I remember, this is already the 5th crossing) is a little far from the city... but there are no queues as it was in 1-2-3 locations, and we waited for hours! 😁 They are issued instantly now. And of course, it's better and more comfortable here than the 4th location in the cemetery was 💀
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Мари Mmm
Level 6 Local Expert
June 25, 2022
Terrible service! The parcel arrived at their warehouse in Turkey a month ago, but no one was able to report the status or update the information in their personal account. The phone is not answered in principle. They respond rudely to the voice-up: "we don't need to write to us all the time, we will contact you ourselves." Customer focus is below the baseboard.
When the letter finally arrived that the parcel had arrived in Almaty, they could not give it to me at the office because it had not been delivered from the warehouse. When asked when they would be delivered, they answered "maybe tomorrow." What is this? Let's still guess at the dates of parcel delivery on chamomile?!
I have not picked up the parcel, once again I am standing in a kilometer-long queue😡
It's a shame that I have no choice, because the parcel has already been redeemed with my money and I have to walk, wait and waste time.
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Абдинур Мейрхан
Level 4 Local Expert
June 1, 2021
For 4 years, they have not failed once, parcels always arrive.
I removed one star for the fact that parcels are actually traveling longer than stated, at least a month and a half the parcel will go. Because they are sent 1 time a week and sometimes for some reason after a week.
I also removed the star for the service - they are very poorly customer-oriented - they respond for a long time, reluctantly, there is little feedback and work as if as a favor. I just have a discount for kilograms, so I continue to work with them out of habit.
Another 1 time was summed up in terms of shoe boxes - I ordered expensive shoes, asked to save the box (I noted this on the website in a special field and additionally in the notes) - but the boxes were still not saved, they were sent in a package. And they just shrugged at my indignation, like, sorry, there are such mistakes.
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1
Александр
Level 25 Local Expert
September 14, 2024
Well done. Everything comes from the USA
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Кожахметов
Level 2 Local Expert
June 7, 2022
You can't reach them. A parcel from the Usa takes a long time to travel (more than 4 weeks). There is no response to whatsapp. In 1.5 years, the service has gone downhill. It is better to look for another company, you will spend less nerves.
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2
Akzharkyn T.
Level 2 Local Expert
June 16, 2022
the most terrible deliverers, never contact them, the goods have not arrived from Turkey yet, 25 days have already passed, the call and whatsapp are not answered🤦🏻♀️
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2
Кирилл
Level 13 Local Expert
December 19, 2021
Everything is on time and convenient to pick up. Minus one... There is no way to find a parking place
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Akif
Level 10 Local Expert
September 18, 2020
If you need to get purchases from the USA or Turkey, then go here. On average, delivery takes a couple of weeks, during the quarantine period it can be longer. An affordable price, so far there have never been problems with a broken product on delivery. I definitely recommend it!
I gave 4 stars due to the fact that they do not always open at 10, although this is the time indicated on the website.
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Александр Б.
Level 12 Local Expert
February 2, 2021
Parcels are delivered efficiently and on time, the service is excellent, I have been using it for about 3 years.
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Куаныш А.
Level 3 Local Expert
September 18, 2020
Well done guys! It's not the first year I've been addressing them