She walked with a purpose, left without a purpose. On principle, I didn't buy the coat I wanted. The consultants clearly came from the most expensive and most closed store of the most luxurious brand. Otherwise, it is impossible to explain the attitude and your type of communication. There is no knowledge of the product, elementary, I was offered to read all the questions on the website, even about the length of the coat, they answered me loudly that all coats are the same length, look at the hangers for yourself. Elema started making beautiful clothes while maintaining quality, but with this, sellers seem to go hand in hand, scaring away customers. I bought a coat from another place, the same quality, more expensive, but I was satisfied with the purchase. Thank you.

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Оксана

Level 3 Local Expert

Sales "consultants" are always dissatisfied with customers, discussing some with other customers, and expressing their dissatisfaction with the fact that they have to do their job, and not just be there. And it happened repeatedly. Nothing has changed for years. After checking with the seller if there was a black coat, she was directed with a gesture in the appropriate direction, then came to her senses and showed it. Maybe they should be sent to courses on how to behave and work.

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Irina Popova

Level 11 Local Expert

I liked the service, the sales girl did everything to help us find the right thing. Even though our size wasn't there, because they bought it on the same day, we were satisfied. The atmosphere in the store is calm, no one is pushing or imposing anything.

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23 reviews