She walked with a purpose, left without a purpose. On principle, I didn't buy the coat I wanted.
The consultants clearly came from the most expensive and most closed store of the most luxurious brand. Otherwise, it is impossible to explain the attitude and your type of communication.
There is no knowledge of the product, elementary, I was offered to read all the questions on the website, even about the length of the coat, they answered me loudly that all coats are the same length, look at the hangers for yourself. Elema started making beautiful clothes while maintaining quality, but with this, sellers seem to go hand in hand, scaring away customers. I bought a coat from another place, the same quality, more expensive, but I was satisfied with the purchase. Thank you.
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Оксана
Level 3 Local Expert
December 15, 2024
Sales "consultants" are always dissatisfied with customers, discussing some with other customers, and expressing their dissatisfaction with the fact that they have to do their job, and not just be there. And it happened repeatedly. Nothing has changed for years. After checking with the seller if there was a black coat, she was directed with a gesture in the appropriate direction, then came to her senses and showed it. Maybe they should be sent to courses on how to behave and work.
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Irina Popova
Level 11 Local Expert
February 25
I liked the service, the sales girl did everything to help us find the right thing. Even though our size wasn't there, because they bought it on the same day, we were satisfied.
The atmosphere in the store is calm, no one is pushing or imposing anything.
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SevaJes
Level 8 Local Expert
November 16, 2024
I bought a burgundy down jacket, the price tag was 634. As a result, I paid 470 at the checkout - I didn't understand anything, I didn't see information about discounts anywhere, but it was nice. The staff is polite and do not get into the soul without a request like "how can I help you?", "maybe you are looking for something specifically?", brrr, as it is annoying in other stores.
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Екатерина Казначей
Level 14 Local Expert
August 2, 2024
A good selection of women's clothing. The quality of fabrics and tailoring is excellent. I'm shooting a star for not being able to pick up a suit. There have been no deliveries for a long time. The sizes 52+ are a modest choice.
But she didn't leave without buying, thank you for that, we were pleased with the loner
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244669 S
Level 9 Local Expert
January 8
A good store, there are always sizes that may not be available in other stores of the chain, friendly staff.
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Poset
Level 12 Local Expert
September 7, 2024
There are no advantages at all. The quality of things is disgusting. The models are outdated. Sellers are not interested in working at all, they look at buyers as an enemy (after all, they will have to work). There is little space in the store, but there is a lot of goods. The crowding of things is off the scale, there are few mirrors, there is simply nowhere to hang your things. I got the impression that I visited a wholesale warehouse.
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mrs.Paw Soft
Level 28 Local Expert
March 16, 2024
Unobtrusive service, pleasant store, excellent selection, many current basic models. Prices are cheaper than in Russia for the same brand. There are excellent models with a good price and excellent composition.
It can be expensive for residents. The quality is better than Zara. I will definitely come back
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Ирина К.
Level 6 Local Expert
September 8, 2024
The store resembles a warehouse, things are crumpled and it is inconvenient to measure. The sellers are a nightmare!!! Except that they don't send it... The assortment is not known at all. It is better not to contact them, but to look at them yourself, maybe you will be lucky and dig up something you need for yourself.
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Юлия
Level 5 Local Expert
December 19, 2023
I approached the store employee to clarify the availability of the size, after answering 3 minutes before closing, I was tactfully reminded that the store closes at 20-00.
I recommend being more customer-oriented.
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Светлана Федорчук
Level 9 Local Expert
November 13, 2022
Very good and high-quality product, everything is very stylish, and most importantly, reasonable prices, the staff will always help you choose and tell you everything about the product
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Anna Sh.
Level 7 Local Expert
March 17, 2024
Very pleasant polite staff, good assortment.
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Irina Popkova
Level 5 Local Expert
August 29, 2022
A large and spacious store. Both women's and men's clothing and accessories ranges are presented. Comfortable fitting rooms, friendly staff.
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Chip
Level 10 Local Expert
December 6, 2022
Such a good store, but there is no parking for cars. It may be good for the locals, they know where to park the car, but I had to drive two kilometers away to find a place and then walk first to the store and then back.
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Александра Шмидт
Level 9 Local Expert
August 29, 2022
A boutique of excellent, high-quality and beautiful clothes.
Prices are above average, the style is more for stylish women 40+
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светлана квардакова
Level 7 Local Expert
December 20, 2022
Elema is an elegant store, they will help you choose, have fun and a good thing
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Екатерина С.
Level 6 Local Expert
November 4, 2023
Everything is super! Both the store and the girls are sellers!
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Марина М.
Level 8 Local Expert
June 24, 2022
A wide range of products . A large selection of clothes for any season of the year
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detatsiana
Level 8 Local Expert
October 10, 2021
We did not get help from consultants in 20 minutes, the assortment is good, with a size range up to 54-56 you can choose.
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oleg s
Level 30 Local Expert
August 11, 2021
A very nice store, a good assortment, but where is the parking
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Виктория Антипова
Level 4 Local Expert
February 14, 2022
There is a large selection of clothes, but the prices are too high.
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Татьяна Жаданова
Level 5 Local Expert
March 12, 2020
I liked the prices, I was very upset by the lack of an autumn collection of coats and clothes, single models were presented, although it was already March 8