The bus broke down on the way.
The dispatcher replied that a new one would be sent in about 3 hours.
Missing the plane is our problem.
The fact that the bus broke down is not the fault of the Express Bus, it is the equipment and the money will not be returned.
I do not recommend contacting you... unreliable carrier
See original
2
Егор Вашкевич
Level 2 Local Expert
July 7, 2022
Thanks to our driver.I arrived in advance, helped to load things, and we had a bunch of suitcases!A Mercedes was coming and there were only 7 of us.Comfortable and calm!in general, the trip was a success!
See original
1
Show business's response
Константин Ш.
Level 4 Local Expert
July 3, 2022
Avoid it, ***! We booked places with my wife there and back next to each other in St. Petersburg. On the way back, they drop us seats 18-19 and assure us that they are nearby. As a result, one place is 18, the second is 7 in the lists of drivers. The company did not get in touch, the situation was not resolved.
See original
2
1
Show business's response
Кристина Кот
Level 6 Local Expert
August 31, 2023
A very comfortable minibus, a professional and attentive driver, helped all women with suitcases at the border and upon arrival
See original · Русский
1
Show business's response
Anonymous review
October 7, 2022
I was traveling from Minsk to Vilnius. The service, the driving quality, the driver are all at a high level. For the first time in my life, Wi-Fi was working in bus :)
See original
1
Show business's response
Ksenija Dudareva
Level 8 Local Expert
December 24, 2021
I went with Express Bus to Kiev on 11/14.21. Everything was clearly done. The contract was concluded, the reason for departure from the Republic of Belarus was made, an SMS with the most accurate information about the time and place of departure, the phone of the accompanying person was sent. We left at the appointed time, there were no shoals on the way. I can recommend
See original
Show business's response
jann wlad
Level 9 Local Expert
June 22, 2021
The review is not about the drivers, but about the manager. I wrote a message to Viber a day before the call and prescribed what I was interested in. No one called me back, no questions were answered in Viber. As a result, I called myself, got through from the 10th time. He politely told me what he wrote in Viber and no one answered me... (Why specify messengers on the site if you do not respond to them?) Did you start asking questions about sockets and wi-fi? the model of the bus? I didn't get any clear answers to that, all the information needs to be spelled out. To summarize. The quality of the dispatcher's work leaves much to be desired. it pushes you away from using the services.
See original
1
Show business's response
Valery Revin
Level 5 Local Expert
May 20, 2023
I liked it so far. Good workers. After completing the order, I will write in more detail.
See original · Русский
Show business's response
Станислав Л.
Level 4 Local Expert
November 5, 2022
We were delivered to Vilnius airport in 4 hours. Comfortable transport and polite drivers. I recommend it!
See original
1
Show business's response
Юрий
Level 2 Local Expert
March 29, 2022
Sharashkin's office. The departure time of the bus was unilaterally postponed to earlier. It was not reported.All questions are answered evasively. Tickets are missing. My advice is Yes, never
See original
1
1
Show business's response
Алексей Ю.
Level 2 Local Expert
July 7, 2022
It is not the first time we have used the services of your transport company and always without complaints.Thank you very much for your work and professionalism
See original
1
Show business's response
lidia mosyakova
Level 15 Local Expert
July 30, 2022
Thanks to the driver who drove us on 30.07 departure from Minsk to Vilnius at 3 am. He did everything to get us through customs as quickly as possible, told us where to go while we were waiting for the plane. Thank you very much
See original
Show business's response
Павел Михеев
Level 10 Local Expert
April 30, 2022
Terrible cattle trucks with broken seats. Minsk-Vilnius bus - departure was delayed by more than an hour - 40 people were waiting for one late, obviously the driver's lover
See original
4
1
Show business's response
Евгений Бычков
Level 6 Local Expert
December 6, 2022
Keep leaving passengers at the border. This will definitely help you get more customers.
See original
Show business's response
Алеся Новикова
Level 3 Local Expert
July 31, 2022
24.07 Minsk Vilnius. The bus broke down , on the way back 25.07 the air conditioner did not work in 30 degrees of heat.
See original
1
Show business's response
Виктория
Level 6 Local Expert
February 27, 2020
I ordered a transfer from Vnukovo from them. So all the information on the site is a LIE!! Their carrier is Virage M, just a terrible company. No one told me about it, there is no such information on the website. And I saw that it was a turn in fact. My eye twitched, but I had no choice. And when I called to find out how it happened that I was sitting with a suitcase on my head, and there was not even a question of any comfortable bus, (thank you for at least freezing everything off and listening to enough rudeness, and not getting it in the face from the drivers) it turns out that express bass does not bear any responsibility! Okay, for the carrier, but are they not responsible for the information on the site either?! We've settled in great! They cooperate with someone, they provide false information, but they are not responsible....fine
See original
1
2
Show business's response
Лиходиевская Александра
Level 5 Local Expert
August 12, 2022
Good company and excellent service. I recommend.
See original
Show business's response
Жанна Н.
Level 2 Local Expert
November 25, 2019
The transfer from Vilnius on 11/24/2019 by minibus exceeded all my expectations. A very comfortable bus, fast passage of the border, noted taxfree, we stopped at the store after the Lithuanian border. We were on the road for 5 hours despite the day off. I will recommend you and use it myself.
See original
Show business's response
Андрей П.
Level 2 Local Expert
November 27, 2019
I bought a bus ticket to Vilnius. A Vip minibus has arrived, the journey time is 4 hours. Comfortable, warm and fast and most importantly inexpensive. I can only put a big one +
See original
Show business's response
Kir Man
Level 5 Local Expert
August 21, 2019
All the way to Zatoka from Minsk, some kind of stick (part of the shelf design) prevented sleeping from above, the hatch Located above the head leaked during the rain, dripped directly onto passengers, there was no Internet promised on the territory of Ukraine at ALL. I put three stars, not one, we still got there, the drivers did well, the conductor too.
Fix your buses, thank you.
See original
4
Show business's response
SE
Level 4 Local Expert
February 6, 2019
We went together. I liked the experience and professionalism of the driver, competent advice for visiting the capital - Vilnius, careful driving, we recommend it!!! Fast- safe- honest!!!
See original
1
Show business's response
Евгений Цимбал
Level 2 Local Expert
June 19, 2019
We took a transfer for flights Kaunas-Rimini-Kaunas. The only advantage is good drivers. We went there on a sprinter, and back on a big bus. In both cases, the trips were hellish. The seats have long needed to be replaced, worn out, the adjustment does not work, it is simply unrealistic to sit comfortably, I just wanted to get up and stand.. The vacation started with back pain and ended with neck pain. I do not recommend this carrier to anyone.
See original
Show business's response
Арсений Ярмонов
Level 4 Local Expert
June 7, 2022
Great! Always on top!
See original
1
Show business's response
Андрей *.
Level 2 Local Expert
July 3, 2020
Very comfortable buses, polite drivers and dispatchers. I use the services of this carrier only.
See original
1
Show business's response
Егений В.
Level 2 Local Expert
September 22, 2019
We went to Vilnius by Expressbus minibus. Excellent transport, polite driver and punctuality. There is no point in painting anymore