We picked up glasses for the child for the first time in his life. The consultant is practically not interested in helping. In the recipe "for the distance", she suggested "to work at the computer." Not a word about the discount card, discounts, etc., not a word about the fact that there are free frames and how they look (as I understand it, the free ones are marked with a sticker). There were no questions about the production time and quality, everything was fine here. They came to pick it up. I didn't have time to buy a case, so I decided to buy some inexpensive one right there for the first time. It was only after we chose a case together with the seller and came to the checkout to pay, the consultant suddenly decided to tell us that we have a case complete with new glasses. Why not say it right away? Why not immediately say that there is a case and a napkin, you need to buy, say, a liquid, and not sniff the second case? We came home and found another lens in the bag. What is it and for what? Spare parts? For eyesight or just glass? What should we do with them? In short, the glasses were made normal, but the level of service leaves much to be desired, maybe we got such a person (((
See original · Русский
Show business's response
Наталья П
Level 4 Local Expert
August 17
Good choice, excellent service. The sales consultant helped me choose the glasses that really suit me, it is always difficult for me to make a choice myself, and the help in this matter was professional, thank you.
See original · Русский
Show business's response
Кирилл Белый
Level 2 Local Expert
August 28
I really liked the work of the consultant of this store, namely a consultant named Anna. I prompted and helped selflessly. And in general, the store leaves a good impression.