Great flower shop!
I ordered flowers with delivery, everything is fast and clear.
Responsive staff. Professionals in their field.
In short, great fellows!
Keep it up !
I recommend it to everyone
See original · Русский
Катя М.
Level 3 Local Expert
August 29, 2024
Good afternoon. I would not recommend this company. I will explain why) The young man surprises me and by my arrival home he orders a bouquet of 25 red roses, but when the courier delivered the bouquet, he certainly did not look at the condition of the petals. I don't know which one of your stores was delivered from. The next day I arrived and saw that some of the petals were in terrible condition, they had rotted and were dried up. So I had to keep an eye on the bouquet every day, remove the leaves that somehow rot at the speed of light. After writing to the manager of this company, I was redirected to another specialist, who practically told me only one thing: "you applied after 9 days, what not before?"
I explained that I was trying to save the flowers and did not want to swear. Unfortunately, the issue was not resolved in this company and I was simply ignored., waving off the fact that I wrote late. Although I provided a photo taken by my spouse on the day of delivery, which shows that the petals are already rotting / drying.
I also provided photos of the condition of the flowers for 3.5 and 7 days of their stay in our house, but for some reason it didn't help either. I would really like to hear what the senior management of this company has to say about this.
See original · Русский
3
Татьяна Муравейко
Level 7 Local Expert
September 2, 2024
Thank you very much for the beautiful flowers... You're my lifesaver.. as always, everything is beautifully decorated, the flowers are good, the service is top-notch..