Frionoff
Address
Contacts
Многоканальный номер
+375 33 331-17-71
Show phone
Business hours
Closed until 8:30 AM
Directions
Vulica Kujbyshava
340 m
Similar places nearby
16 reviews
April 8
I contacted them by the phone number listed on the website. The master came, examined the room, estimated the amount of work. Then they called and wrote to me in Viber to coordinate the equipment. Initially, they were informed that they had a delivery time of 30 working days and a full prepayment. We agreed for 10 working days. They send me a contract with Alexandermit LLC. When I asked who they were, they said that Frionoff is a group of companies, and this is one of them. By the way, there was a Frionoff logo on the Viber contact. We have paid for the equipment, the delivery time is over. On the phone and in person, the director mumbled something indistinct about the need to wait a little longer and some circumstances. As a result, Alexandrite went into liquidation, leaving debts of more than 100,000 rubles for undelivered equipment. This is the Frionoff group of companies. Therefore, if you work with them, then payment is only after delivery.
See original · Русский
2
June 20, 2023
they work terribly. I signed a contract for 2 air conditioners and a drainage pump on September 12, according to the contract 15 working days for delivery and installation. Only one air conditioner with a pump was delivered on time, the pump failed after 15 minutes of operation of the air conditioner. As a result, on December 1: one air conditioner has still been disassembled without a pump, the second one has not been brought and installed. They do not respond to their own number on the site, they send text messages: I'll call you back or the installer will contact you in 30 minutes, no one calls in the end. Several times we managed to arrange for the installation on a specific day, but no one came, they didn't even warn that no one would be on that day. As it turned out, they didn't even order the 2nd air conditioner.
I will add on 06/20.23: The issue of the supply of my equipment was resolved only after I went to court. According to the court's decision, this "team of professionals" must reimburse me about 2,200 rubles (attorney's fees, penalty, etc.). According to the law, they should have executed the court's decision and returned my money to me in April, now it's the end of June. Naturally, they did not pay anything, and filed a claim against them with the enforcement department. It turned out that their accounts had already been seized and I was not the first in line to repay their debt.
PS Work under the names frionoff, beltesla
See original · Русский
6
September 22, 2022
I am very glad that we contacted this company, firstly, it is always nice when everything is in place!
I was lucky, I managed to keep in touch with the head on the order, I received comprehensive advice: on functionality, price and discounts! I persistently clarified all the information of interest for 10 days, received answers to all questions and advice on nuances.
When ordering, they immediately conclude a price-fixing agreement. The calculation was requested after installation, the company agreed to this condition, which it fulfilled :-)!
The installation was agreed on Thursday, the installation team contacted exactly at the agreed time, a convenient time was arranged, the specialists were on time. It was especially pleasant that the installers brought everything into the apartment (outdoor and indoor units), it turned out very humanly, other companies even have nuances in this matter. The installation took 3 hours, we worked with a construction vacuum cleaner, we left the apartment in perfect condition :-)! After cleaning, calmly, without haste, everything was explained, shown and controlled. Only after that they left, in my opinion, a very professional work of the team! The payment was accepted after the job was accepted, it was calculated in a convenient way, for me it is a terminal, although the company welcomed any form of payment. My rating is 10+, of course I will recommend the company.
WHAT IS IMPORTANT, AFTER THE INSTALLERS LEFT, THE HEAD CONTACTED AND CLARIFIED IF EVERYTHING WAS FINE, IF THERE WERE ANY QUESTIONS LEFT! WELL DONE! thank you!!!
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