Geely

Rating 4.7
1204 ratings
Rate this place

369 reviews

Level 2 Local Expert
November 10, 2021
I like everything exactly as long as it comes to warranty repairs. In particular, about the delivery time of spare parts. No one knows anything about the delivery time from the word at ALL. I have a 2019 Emgrand X7. The fuel ramp was transported for more than 8 months. The multimedia system is about 4 months old. Such an attitude spoils all pleasant impressions at the root. The situation shifts only after a written request directly to the factory. Why bring it to this? You reduce all the efforts of your managers to zero with this attitude. If I had supplied spare parts at our service station like that, then no one would have come to us. Selling a car is not the whole point. Offer a decent service and people will reach out to you.
See original
9
Level 3 Local Expert
December 3, 2021
The first time in the salon. So xs is how it should be... everyone seems to be polite. I remembered that I was at the Audi center for repairs with the last car, so they offered coffee there, but they didn't give it here) In short, like any dealer: clean and cozy... The cars are beautiful, pomaded. I bought one for myself)
See original
3
1
Level 7 Local Expert
March 14
High quality, fast, expensive
See original · Русский
2
2
Level 9 Local Expert
December 16, 2022
I'm mostly happy with the communication. Unfortunately, neither here nor other dealers have the opportunity to resolve the issue urgently. In a week at best.
See original
3
1
Level 3 Local Expert
July 19, 2019
Cool car center!!! They took the jili emgrand 7 2019 typewriter from them. I liked everything, the service is excellent!!! I would especially like to mention Svetlana, a very responsive, smiling and good man!!! Thank you so much for cheering us on when we were refused a loan 3 times). She suggested what we should do so that the loan would finally be approved for us) Add.the processing is performed conscientiously!!! Svetlana drove the car 2 times to wash it, because dinitrol flows out). In general, everything is great!!!! We advise everyone who is thinking about buying a car)
See original
4
2
Level 3 Local Expert
December 24, 2021
We applied for a warranty, the multimedia system freezes, waited a month, called back late in the evening, said that an employee was ill, i.e. the electrician was rewritten the next day to wait another month. This is not my first appeal. Deflectors and thresholds were installed. The place of the claimed 3.5 hours was waited for 8 Deflectors were glued crookedly. And after two weeks, the threshold fell off. After contacting the service, the locksmith could not find where the threshold was screwed, the husband himself climbed under the car and showed it. There are boors working in the service department, the director's bodies, they don't give you a manager. When you bought a car, it was a completely different feeling.
See original
5
Level 12 Local Expert
October 29, 2021
A very mediocre place. I came for a scheduled SOMETHING and it's creepy. Of the 5 receptionists, 2-3 people are on site, one of them is sitting on a computer or talking on the phone and asks not to contact him, but to go to the neighbor, who is sewn up because of the queue, and another receptionist runs back and forth. Yes, there is a coffee machine, TV, sofa, but you can kill a lot of time there. I've been there twice already and it's the same every time. After the first ONE, even the antifreeze was not topped up, but it was below the level, and a tick was put that all liquids were checked. That's how it is...
See original
6
Level 3 Local Expert
August 7, 2023
The attitude towards regular customers is terrible, they just don't openly say "where will you go"
See original · Русский
2
1
Level 9 Local Expert
December 22, 2021
According to the combination of factors, I liked it more than Atlant M. There is clearly more choice of cars here, as I understand it, the quota from the factory is greater. They calmly told and explained everything. I asked to show how the antikor was made - they lifted the car, showed everything. If you take Gilly specifically, I would recommend staying here.
See original
4
1
Level 4 Local Expert
September 4, 2020
Good afternoon, everyone! If you need a car and a guarantee of high-quality, professional service, feel free to come here without a shred of doubt. Today we were on maintenance (we drove 5000 km.) We were going not just to this center, but to a specific, let's say, "conductor", a person, a specialist, a master of his craft, a pro with a capital letter - Albert Zrubovich. He helped us decide on the choice of a car. He was able to find the right words in favor of buying, specifically for our daily purposes, Geely Emgrand 7. We simply tormented other sales professionals with questions. And when we listened to the advice of our friends and contacted Albert by phone, it became clear that we were lucky. He took the time to explain somewhere with humor, somewhere with a personal example, confidently, reasonably and thoroughly the correctness of our choice. Albert, thank you. Thank you to the management for such an employee! P.S. Winter is just around the corner. Albert, we will come to you to prepare for the new season.
See original
3
4
Level 5 Local Expert
December 7, 2022
I have been serviced for almost 2 years, of course, there are shoals (for example, with a sink), but on the whole I am satisfied.
See original
3
1
Level 3 Local Expert
July 13, 2022
I handed over a Gilly Emgrand X7 in a day to install a rear-view camera. No one called and warned that the car was not ready. As a result, I had to leave it for another day. The attitude towards customers is at a very low level.
See original
4
Level 3 Local Expert
June 16, 2022
Good afternoon. I'm not very happy right now. According to the guarantees and insurance, the car has been made for more than 2 months, I promise and promise everything. If we find out something, we will immediately call back, no one will call. I have an Emgrand x7 2020
See original
3
1
Level 8 Local Expert
July 21, 2022
A complete disappointment! I would say the level is bottom! Volume 1, Atlas pro. Everything is OK, everything is done, it is logical that the outfit was signed as a result and did not even read it. And everything seems to be OK, but I began to notice that the car became noisier to work, especially in cold weather. The vibration appeared accordingly. What was my surprise that the dealer filled not 0w20 but 5w40, allegedly at the factory. Well, the latter has already been salted a thousand times that, although such oil is possible for this engine, it is not a recommendation but an alternative. Open the manuals and see the tolerances! The dealer did not warn that there would be a replacement with such oil, and I foolishly naively did not check. The dealer did not even warn that he would replace the license plate frames with his own! With the numbers of the figs with it. When I called to find out why they did this to the oil, they told me that I signed everything myself, so I saw it. The whole approach is a slip of paper for signature! It's good that it's not in the small print between the text yet. So the owners of the firmware and coolreys, I highly recommend paying attention to the details!
See original
10
Level 23 Local Expert
October 5, 2021
Excellent car center. Great professionals work here. Especially the manager Ksenia, she helped from start to finish, answered all any questions. Very professional.👍👍👍
See original
2
2
Level 9 Local Expert
November 12, 2022
Not competent and not experienced specialists. I do not advise you to go and it is serviced by them. The relationship to the client is very bad . I waited for more than half an hour, but they couldn't answer the questions.
See original
2
Level 6 Local Expert
October 1, 2021
30.09 having previously called by phone, we signed up for the geely tugella test drive at 14.00. Arriving at the appointed time on 01.10, the salon administrator said that this car had not been available since yesterday evening, there was no clear answer. Customer orientation is 0%, this situation could have been avoided with one phone call, which would have taken less than a minute. As a result, the time spent (I had to leave work in advance + money spent on a taxi, a trifle, but unpleasant). Naturally, such a situation could have been avoided, as a result, we definitely will not return to this salon anymore and will look at this model elsewhere, -1 loyal customer who was determined to purchase a car
See original
14
Level 9 Local Expert
December 22, 2023
This is a car! And the car must be serviced at Orlovskaya!
See original · Русский
Level 13 Local Expert
September 17
All right
See original · Русский
Level 7 Local Expert
April 2
Their toilets are good and clean
See original · Русский
2
Level 4 Local Expert
April 23
I recommend a good car salon
See original · Русский
1
Level 11 Local Expert
June 9, 2022
A good salon. Everything is very beautiful. The staff is very friendly and courteous.
See original
2
1
Level 3 Local Expert
June 2
The best place in the world!
See original · Русский
Level 11 Local Expert
May 1, 2021
No matter how paradoxical it may be, but I, a resident of Grodno, decided to go to my first event in LM + on Orlovka and see if it is as good as it is praised. And he didn't regret it. It was worth it - polite, competent staff, there is an opportunity to see what is happening to your car (and not, as some people say, that it is a mystery covered in darkness), and as a pleasant bonus, they will return your car washed. While I was waiting, I also managed to pull off a test drive. Class. In general, I recommend it
See original
4
Level 6 Local Expert
February 25
Inflated prices for car repairs and maintenance
See original · Русский
1
2
Level 7 Local Expert
June 22, 2022
Polite staff, customer-oriented approach) the main thing is that the quality of the car does not disappoint
See original
3
1
Level 7 Local Expert
June 13, 2021
I advise the management to check their employees for professional aptitude. When visiting the salon, none of the managers pays attention to you, for 40 minutes of inspecting the car, no one came up. I came to look at the Coolray salon, but it's not there, it turns out that we have a massive demand for the Chinese. To find out some information, I had to run after the managers, but also from them, I received only short answers to simple questions about the warranty on the interior, body corrosion, loss of market value, etc., and then with a grin, they say you want to take it or not. I understand that Gilly has become very confident in RB and they no longer need clients. With such service at the sales stage, I will look towards other manufacturers, although there was a desire and finances to purchase products from this manufacturer.
See original
18
3
Level 6 Local Expert
May 7, 2022
Good service and free car wash. If only an SMS notification would be added, it would be more convenient. A good waiting area.
See original
3
Level 21 Local Expert
August 27, 2023
The queue is up to 3 months for cars. They are polite. Professionals.
See original · Русский
Level 11 Local Expert
October 15, 2020
Excellent location, skilled workers, know their business, I recommend it!!! Andrey Timoshevich (A specialist in working with corporate clients) conducted the transaction from and to! Thank him very much! It is always nice when there are such specialists!
See original
1
2
Level 6 Local Expert
August 21, 2023
Everything is OK, please contact the courteous staff
See original · Русский
1
Level 5 Local Expert
December 22, 2023
They have great cars. Good
See original · Русский
2
2
Level 7 Local Expert
May 31, 2020
I bought a car at this dealership. Manager Evgeny told, showed, conducted a test drive (very polite and attentive, special thanks to him). The waiting area for customers is well equipped. P.S. I would like to see branded souvenirs on sale
See original
3
Level 10 Local Expert
November 20, 2022
They do not do tire fitting of 20 radius. They marinated for an hour and then said they couldn't do it. These are the dealers we have...
See original
3
Level 24 Local Expert
June 16
They work well
See original · Русский
Level 11 Local Expert
May 15, 2021
Of course, as in any salon, I will listen to you, they will cure and serve you. But there is no other choice. It takes a long time to wait. And not what you want (and this is without credits) I often drive past the factory , the car is worth the darkness. It 's unclear for whom . There are the most expensive and cheapest options. Guys, people want to have a choice. It 's good that everything turned out and I didn 't buy it . Everything that is not being done is for the best
See original
3
1
Level 8 Local Expert
December 9, 2022
A neat showroom, nothing superfluous. I haven't tried coffee. The staff is attentive.
See original
3
2
Level 3 Local Expert
September 15, 2020
I bought a car. Only pleasant impressions remained! I would like to express special gratitude to Yuri Geronik for the entire process of selecting and supporting a car purchase transaction! I hope further visits to this center will leave no less pleasant impressions! thank you!
See original
3
1
Level 11 Local Expert
August 18, 2020
I would like to express my deep gratitude to Alexey Machulsky for his professional, individual approach. I contacted mulmedia on a warranty case. Everything was fixed in three days. Acquired engine protection. I hope the management will encourage Alexey Machulsky for his professional and individual approach, which has a beneficial effect on the financial results of his work. I have something to compare it with, and I will only carry out the maintenance of my car friend here.
See original
3
2
Level 9 Local Expert
May 26
Great salon!
See original · Русский
Level 10 Local Expert
March 28, 2023
The service is not bad, not that employees would learn how to communicate with customers
See original · Русский
3
Level 25 Local Expert
December 24, 2023
One of the best car centers.
See original · Русский
Level 7 Local Expert
March 31
The service is not very good.
See original · Русский
2
3
Level 8 Local Expert
November 26, 2022
Everything is fine. The attitude towards customers is very good.
See original
4
Level 17 Local Expert
November 16, 2019
I bought a car there. It's nice, convenient, I just met very good people. Everything is in place: bank, insurance, coffee))), a large selection of cars on a test drive (unlike other dealers). There is no currency exchange, but the exchangers are within walking distance.
See original
3
1
Level 8 Local Expert
February 9
Everything is at a good level
See original · Русский
1
Level 7 Local Expert
October 28, 2023
They have been working for a long time, they understand well.
See original · Русский
2
1
Level 9 Local Expert
July 23, 2020
Good work with the client. Everything was explained, told, and offered different options for buying a car. I was satisfied with the test drive Special thanks to manager Alexey for his professionalism and competence
See original
3
1
Level 4 Local Expert
May 12
Great salon
See original · Русский
1
Level 4 Local Expert
September 27, 2021
The administrator is always on the topic of all questions, can help to advise at least basic. Competent and correct work during the passage of maintenance. Excellent interior of the center itself, which is nice to be in while waiting for your car
See original
3