We rested for two weeks at this hotel, the staff is wonderful, responsive, Elina, Irina the administrator - they will always tell you, solve any questions that arise. The staff are wonderful girls, with a smile and kindness. The breakfast is varied (they will not leave you hungry). The pool is clean, the water is super. There are always towels. There are excellent restaurants,canteens,market,bus stop nearby.
Thank you very much for the kind welcome.
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Олег Великий
Level 3 Local Expert
July 27, 2024
We had a rest from 07/18/24 to 07/26/24. Everything is GREAT!!! Very hospitable, attentive, caring staff. Everything is clean, cozy, regular cleaning,clean towels, delicious breakfast. On his birthday, the hotel congratulated him with a good bottle of champagne. Thank you for your hospitality!!! Oleg and Yana
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Дарья Кузнецова
Level 3 Local Expert
July 29, 2024
We stayed at this hotel for 10 days from July 9th. I really liked it, nice staff, very friendly and helpful! They were able to settle us earlier, for which special thanks. The room is cozy and clean. A beautiful area with a heated swimming pool, sun beds. The beach is a 12-15 minute walk away. We will definitely be back, thank you!
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Наталья Набиева
Level 6 Local Expert
August 11, 2024
Friendly staff, cleanliness, comfortable bed, modern design. A very pleasant and decent hotel. The hotels have a pleasant and friendly atmosphere. We will definitely come back. The complete absence of disadvantages
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Kate
Level 16 Local Expert
January 23, 2024
A very pleasant, modern mini-hotel, brand new, fresh and tidy, with a smiling and pleasant staff.
The service is excellent, and the swans made of towels like in foreign hotels and the availability of slippers just amazed me :)
Of the minuses, I can note a very meager breakfast for an adult, you can't eat enough of it)) Scrambled eggs from one egg and 1 pancake or sausage-as if it were not enough))) Still, breakfast is the most important meal ...
And the location is somewhat remote from the center and the sea (at least 12 minutes on foot to an undeveloped beach, but with crystal clear water), but in general, if you have a car, this is not a problem at all, especially since the distance from the sea is truthfully indicated in the description of the hotel; just being in Gagra for the first time, the map and description can't say much ...
But, nearby is the best grocery store that I met in Gagra, and the best dining room near either an abandoned or burned San sanatorium.
In general, I'm happy! I liked it! I did not expect such a service in Abkhazia, and it made me very happy)
PS And what a gorgeous and well-mannered dog the owners of the hotel have! The most beautiful German Shepherd! As a dog lover, I couldn't help but pay attention :)
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Галина Фёдорова
Level 3 Local Expert
October 4, 2024
I recommend the Gega Hotel! Everything is great! Polite staff. Elina, Irina is at the reception. The girls are in their place, working for people. The rooms are clean. They're cleaning up. They change the bed linen. Any question will not be ignored. The heated pool is a big plus! The only thing I would change is breakfast. That's right!
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Елена Скорнякова
Level 6 Local Expert
May 1, 2024
I am currently vacationing in Abkhazia, the city of Gagra at the Gega Hotel! A very cozy small hotel, but such a pleasant experience! It's clean, comfortable, and has a heated pool! Very attentive, polite and friendly staff! A sincere Caucasian welcome! Delicious and varied breakfasts! They feed me heartily! Hello to the extra kilagrams)) I definitely recommend staying at the Gega Hotel!!! If I come to Abkhazia again, it will be to this hotel! I'll just take a trip for a longer period! 💖💖💖💖💖
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Анастасия
Level 6 Local Expert
August 10, 2024
Insanely nice warm pool. It works from 8 to 23, it is very pleasant to sit in the evening and have the opportunity to swim in hot water.
I take off the star for breakfast, a buffet breakfast is announced, but the portions are all calculated, you can't get more than one sausage, the food is monotonous, the choice is not big. And the location is far away, the sea is too far away.
The staff is polite and friendly.
Wi-Fi catches poorly in the territory, there are no problems in the room. The rooms are clean and comfortable. I'll be back again
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Владимир
Level 3 Local Expert
June 20, 2024
We had a rest in June 2024. I really liked the hotel! Heated bassik, from which you can see the mountains! It takes 10 minutes to get to the sea at a brisk pace. There are shops and cafes nearby. The room is clean, in good condition, a little small, really, but we took it for a "sleepover"... It is very pleasant to communicate with the staff, friendly people! Well, the breakfasts were surprised by the variety: Thanks to the local chefs for the delicious food in the morning!
Vladimir and Tatiana.
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Муравкина Татьяна
Level 15 Local Expert
April 30, 2024
Lovely hotel, courteous staff, delicious breakfast. Everything is clean. And the main feature is the heated pool!) Bus stop and cafes with canteens nearby. It's true that you will have to stomp for 15 minutes to the sea) and the rooms are small, but quite cozy.
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Марина
Level 4 Local Expert
September 20, 2024
Check-in time at the hotel is 14:00. Comfort room with balcony,middle segment. The balcony is of course one name-the console will be more correct. There is an ashtray on it and so in every room and even between the sun beds by the pool!
Be ready to inhale the aromas of smoke when someone smokes!
The receptionist met us not at all a friendly girl, but she should!after all, the position obliges! I was immediately warned that they had lights out at 23:00, it was funny to hear that, because I did not come to the camp😃 When I asked if I could pay for an early check-in, I was answered, and here it was shown on a printout standing on the counter, as if it was not clear the first time. But, as Elina probably thought herself, she did us a great favor by allowing us to leave our things at the reception and go to change clothes, not at all in human and not at all sanitary conditions, to the laundress. At the same time, someone constantly looks into this laundress to get clean towels for the pool.
The next day, I witnessed a blatant and unfair, in my opinion, situation when I went to breakfast in the morning and on the way back to the room, I saw newly arrived guests-a couple. They were met by another administrator, Irina. Passing by, I heard the standard phrase for me, check-in at 14:00. There wasn't even 9 o'clock!! Then I heard something like that, that you don't give me away... and so on and so on. Naturally, I went back and approaching the reception, I saw the cherished room keys from the new guests!! It's just p...!! That is, a woman with things and a child of 5 years old, you send her for a walk in the heat for 4 hours, but here you are!
Next by number. I'll describe it right away. It was important for me to have a comfortable stay so that the eye would be happy! And I'm ready to pay for it! And the room was not the cheapest category. What do I see?
A dirty bathroom, a jolt in the shit, the walls are covered in vomit, there is no shelf above the sink, only traces of it, a dirty door, one lamp out of two is lit, cracks in the shower. And to all this, the administrator responds, it is a sealant. Well, you're funny in general! There is a gap at the bottom of the front door, as if it is not an entrance door, but an interior door. Because of what draughts when the balcony is open and when the door to the next room is opened, it seems that they are breaking into yours.
No bathrobe! It is 500₽ more expensive in the room than spare pillows without pillowcases. Tired curtains that cannot be completely pushed apart, there will be cracks on the sides. The tulle is solid, which is very inconvenient, every time you go out on the balcony, you had to lift it up and pick up dust from the dirty floor, or move it, but it moves badly. Wallpaper with traces of dead mosquitoes, dirty floor, a stashed package from previous guests. And all this was supposedly cleaned up before our arrival!
There is no water for the guests. Take the fumigator with you! The safe is not working.
Breakfast. Ohhh that's something. The breakfast is not a buffet. They do not impose on you everything that you paid for, but only what you say, but at the same time they will look at you like that, expecting that you will say enough, i.e. you will get less than you should, but how else!they need to feed their staff and at your expense, of course! You can't take it out. Out of 5 days, we ate more than 2 and seeing that I was ill, we were allowed to take it to the room.
Of course, I will not recommend this hotel to anyone. The only plus is the air conditioner and the pool, nothing else! The sea is far away. It's better to pay a little extra and stay in the same aquamarine. The sea is close there too.
If you arrive in September or later, keep in mind that there is a school nearby and you will listen to all the screams coming from there.
And about the bathroom. The administration is aware, because when I asked this question, why is there dirt in the room? I was asked, in the bathroom? Well, you know, and be sure to read the reviews! I read it, but I didn't pay attention to the fact that the cleanliness rating of this hotel is low!
For example, we stayed in Tsandrypsh, the hotel is 3 times cheaper! But it's clean!
And here it's stupid to spit on tourists!
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Nastyapretty13
Level 3 Local Expert
July 15, 2024
A small, modest, but comfortable enough hotel with mountain views. Cozy, clean, polite staff 🌞
The breakfasts are very simple, but in general you can have a snack and go for a walk
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Дмитрий Годына
Level 6 Local Expert
August 12, 2024
In real life, everything is not like in the picture,
1) the toilet stinks of mold / dampness, probably from the sewer, because ventilation did not help.
2) the toilet door is sagging and jamming, making noise when rubbing against the tile.
3) the mattress is cheap, soft, my back aches, I couldn't sleep properly. The pillows are also creepy, they couldn't buy normal ones.
4) you have to walk from the hotel through a ditch)) I don't want to go around the block for 10 minutes, consider that this is the only road to the sea and the city. the road is filled with a puddle, you have to hold on to the mesh fence with your hands and walk like that for 4 meters))) And everyone walks like that, everyone is fine, no one will think of falling asleep
I liked the pool, the music, and the beautiful lighting in the evening.
The breakfast is average.
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Игорь Малащенко
Level 9 Local Expert
August 10, 2024
A nice new hotel, there is a swimming pool,breakfast, rooms are clean, friendly staff, the territory is fenced off from the street, there is a place where to park the car.
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Андрей А.
Level 4 Local Expert
February 11, 2024
This is a great hotel! Heated swimming pool, delicious dining room, small cozy area. There is a supermarket nearby with an excellent assortment. Gagra market is also nearby, within walking distance. The only disadvantage is that it is far from Old Gagra, you need to get by minibus or taxi.
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Елена Ульянова
Level 4 Local Expert
August 10, 2024
A very small room. It's very dirty. I turned to the hotel manager with this question . She showed all the dirt and hair.to which this woman (did not understand her name. And according to her patronymic, Gennadievna replied: "I'll find out who prepared this number. That's all. There was no apology or room cleaning. They probably always have this. The pool is full of chlorine . And slippery. I fell and hurt my knee. There is no buffet, as it is written. There is a girl behind the marmite, and she serves food in the dining room.
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Леди
Level 7 Local Expert
May 28, 2024
I had a rest in Gagra from 9 to 11 May. We chose this hotel. Great hotel, especially the swimming pool, heated pool. Breakfasts to choose from, very tasty. The staff was polite, the room was always clean
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Владимир Лунев
Level 6 Local Expert
July 19, 2024
We had a rest from July 1st to 10th. Many thanks to the girls from the reception, they were settled earlier than expected. The breakfasts are delicious, the service is normal, cleaned according to the schedule once every three days. the location is convenient, there is a bus stop nearby. I liked the pool conveniently and when I was too lazy to go to the beach, we lay there. I recommend staying at this hotel.
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Ксения О.
Level 6 Local Expert
November 23, 2023
We rented a two-room suite with a terrace. Nice hotel, the pool is warm and clean. Breakfast is no frills, but delicious. Minus the star for not providing a cot , they arrived with a small child, which they talked about in advance., because she was already busy with other vacationers. I don't think having multiple beds is such a problem. And so everything was fine
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Марина Г.
Level 2 Local Expert
July 14, 2024
We had a rest in Abkhazia, stayed at the Gega hotel. A wonderful hotel, neat, clean, very cozy. The staff is friendly and helpful.
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Альберт Назыров
Level 16 Local Expert
June 22, 2024
The hotel is nice, clean, with a welcoming staff.
The heated pool was very pleasant to the child, since we arrived with our family at the beginning of the season, when the sea was still quite cool.
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Андрей Бирюков
Level 16 Local Expert
September 18, 2024
The rooms are clean, a cozy courtyard with a swimming pool is a separate advantage. The only thing is, it's a little far from the sea in my opinion.
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Руслан
Level 9 Local Expert
September 28, 2024
Not a bad hotel, the Turkish leaders, who put a local manager, the pool is cool, available until 23 o'clock, after that they don't kick out much, the breakfasts are not very good, the room with access to the pool is very cool.
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Show business's response
Ольга Сидякина
Level 6 Local Expert
August 15, 2022
+: The hotel is quiet, family-run, cozy, fairly clean, with a small pool (clean) and a patio. Cozy rooms with amenities. The average price per season. We had a pretty good breakfast included. The staff is friendly. Beautiful reception)). A working air conditioner.
-: service (For 7 days /6 nights, we were cleaned once - a day after arrival. Then the cleaning left us forever :) they didn't even take out the trash. Soap accessories were not updated, apparently it was assumed that one standard bag of shower gel should be enough for a week (which is not possible).
There are no coolers with drinking water on the floors. Locals drink tap water, but it is not suitable for everyone.
As a result, we bought bottled water every day.
The beach is dirty and far from the hotel. Also, in the descriptions of the rooms they write "sea view", there is rather a view "towards the sea", because it is far away - the 3rd line is approximately.
Bottom line: if you don't use the local beach, then more or less. It is easier to get to the central beaches of Gagra (5 minutes by minibus, 50₽) - both cleaner and more beautiful, and equipped with a fresh water shower.
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Галина Перекрестная
Level 5 Local Expert
May 6, 2024
Small, cozy, calm...lovely warm pool, decent breakfasts, friendly staff...beautiful view of the mountains from the dining room windows.
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Джек Дэниэлс
Level 11 Local Expert
April 24, 2024
The hotel is just a bomb! Convenient location! Wonderful staff, delicious breakfasts, wonderful warm pool!!!! I will definitely come back to you!!!!!!!👍
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Марат
Level 15 Local Expert
September 10, 2024
Nice private hotel, cozy rooms overlooking the pool. And the breakfasts are quite decent.
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ксения ур
Level 4 Local Expert
June 11, 2024
I really liked the hotel, everything is beautiful and clean. The pool is gorgeous. The staff is friendly and there are a lot of them, which was very pleasant.
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Павел Самойленко
Level 8 Local Expert
November 1, 2024
It 's a great place . it's a long way from the sea but it's worth it quiet peaceful Suite great views
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Оксана Оксана
Level 8 Local Expert
February 14, 2023
A great mini-hotel.with a convenient location. It is a 15-minute walk from the railway station and a 12-minute walk from the central embankment. A heated swimming pool is a special treat! If you are going to gather in winter, it is better to take your own bathrobes for the pool (only towels are provided at the hotel for the pool). A very cozy courtyard with a small lemon garden. A variety of breakfasts, an inexpensive bar at the hotel. The staff is very friendly.
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Урара
Level 28 Local Expert
September 19, 2022
It's all good. I recommend it to smokers!
Wonderful place, friendly and friendly staff.
The breakfasts are great.
Room cleaning every three days: change of towels and linen.
The garbage is taken out every day, toilet paper is put in if it runs out.
If not, I'm sorry.
An amazing room, but!!! they smoke on the balconies, the window cannot be opened, the hood in the toilet also tightens the smoke - once again do not turn it on, even at night and in the morning, in addition to guests who have just opened their eyes, the staff smokes. There is a disgusting smell all around, it is unbearable for a non-smoker to be in a stuffy, stinking and suffocating space with the smell of cigarette smoke.
For this, minus 100,500.
Thank you for an almost wonderful vacation, I recommend it to smokers!
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оксана боброва
Level 8 Local Expert
March 18, 2024
The hotel was very nice in March 2024, the room is warm, the air conditioning is working, the rooms are clean, the breakfasts are good and delicious! The pool is warm. I recommend it 100%!!!!
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Оксана М.
Level 9 Local Expert
July 13, 2024
They settled in quickly. After payment, it turned out that the refrigerator was broken and under repair, but there was not even an outlet in the room for it)))
The breakfasts are just a shame: rice, fried sausages, millet porridge and pancakes. That's it! No scrambled eggs, no omelet... I asked for two sausages, the girl at the distribution made a reservation, like one sausage per guest. The shame is complete,take away the breakfast service is better in general
The pool is normal, but it is always full of children until midnight, while the parents are drinking and relaxing.
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Марина Трофимова
Level 11 Local Expert
June 25, 2023
Excellent hotel, all expectations were met. The breakfasts are delicious and varied.
The room is clean, not big, the balcony is just to dry the laundry. It is located on the main street, but it is far from the sea.
Therefore, the pool on the territory is very convenient, warm and there is a place to relax
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Концевая Эммелина
Level 4 Local Expert
August 19, 2023
such a hotel. The room had a door to the balcony that didn't close and a kettle that didn't have a lid
The food in the pritsnip is normal, the room is clean, and the cleanliness of the dishes is especially pleasing.
The staff at pritsnip is polite.
The pool is ideal, the presence of a mattress for sun beds pleases, the pool itself is clean and heats up well in the sun
I am also glad that the hotel is quiet enough to enjoy the rest, the beauty of the mountains and the very same silence. Of course, if the train does not pass nearby)
The courtyard is very beautiful, the mountains are visible from the pool in the pritsnip, and I like the interior of the courtyard. It's annoying that they put a bunch of cars in the yard, especially on the way to the hotel door
It's a long way to the sea and in the shops nearby you can buy only water and sugar from a normal one. The dining room in the vicinity is so-so, but you can go to the Mill cafe, it is very tasty and the staff is very polite.
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Владимир
Level 10 Local Expert
November 17, 2024
We had a rest in 2022. Damn, everything is fine. And breakfasts and a swimming pool ....But it's a long way to the sea
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Андрей С.
Level 20 Local Expert
August 23, 2022
Good service, helpful staff, excellent breakfasts, parking. Everything is clean and tidy. A pleasant corner closed from the seasonal hustle and bustle.
Of the disadvantages, they took an extra 2000 rubles at the check-out. For the allegedly broken balcony handle.
We immediately noted all the jambs of the room, but the administrator was not with us at check-in. Moreover, I did not want to swear after a day at the wheel. The impression at the end of the vacation was ruined.
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Наталья Чижадо
Level 5 Local Expert
August 31, 2022
Nice, quiet and peaceful hotel. The staff is polite. The room is quite decent, though a little test, but bright and cozy. The pool is great. The location of the hotel is like in the village: quiet and peaceful. There are grocery stores nearby with a good assortment. There is a cozy cafe 100 meters away. Breakfasts are without much choice, but I'm not picky and ate porridge, which was always there.
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Артём Арутюнян
Level 4 Local Expert
September 21, 2024
A very good hotel, the staff is polite, quiet and calm, I advise you
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Anastasiia Goncharenko
Level 3 Local Expert
June 7, 2024
Excellent mini-hotel with breakfast. Youthful and calm at the same time. Not the first line, taxi helps out, closed Parking
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Виктория Олеговна
Level 11 Local Expert
May 7, 2024
The hotel is super. There was a room on the 4th floor. The pool is cool, the staff is wonderful. Clean and very cozy
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Эльмира Астафьева
Level 5 Local Expert
March 24, 2024
Polite staff, everything is clean, all rooms have Underfloor heating, we took a room with breakfast , everything is delicious , right near the entrance to the hotel there is a stop
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Анастасия Стрепкова
Level 3 Local Expert
June 24, 2022
We stayed at this hotel with a company of two families. We arrived by car, Parking on site, friendly staff, always help, prompt. Clean, cozy rooms. Delicious breakfasts, different to choose from every day. The pool is warm, there are many sun loungers and places where you can relax. Barbecue area, you can roast meat. There is also a place to buy drinks. There is a shop nearby, the market is not far away. The sea is 15 minutes away slowly. We will definitely recommend this place to our friends.
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Lia Yan
Level 6 Local Expert
July 13, 2024
the most disgusting place I've ever been, the mattress is dirty under the bed, dirty, the coffee was not taken away after 11:00, they didn't even blow for money, it's not accepted or the coffee machine doesn't work.I do not recommend a boring and tedious hotel and staff
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Игорь Шеянов
Level 10 Local Expert
September 22, 2023
We lived in a suite, but for some reason the door between the rooms is missing Mosquitoes, they bit at night, on the second day of arrival the room was cleaned (this is the only time in 6 days) and the maid saw the spots of dead mosquitoes on the duvet cover. They were forced to pay a fine of 500 rubles, they practice this, when they saw a watermelon stain on their wife, she also threatened with a staff. Perhaps there is no washing machine in the hotel?
At the reception, they do not write down a loan for a room, not even a bottle of water. I had to go to the 4th floor for 30 rubles. Funny.
But the breakfasts are very tasty, varied and nutritious. A clean swimming pool. It is quiet and cozy in the territory.
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Елена П
Level 4 Local Expert
April 15, 2024
I liked it! We were out of season, there were few people. The breakfasts are very tasty, just homemade. The staff is friendly and attentive.
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Наталья Лаврентьева
Level 6 Local Expert
September 7, 2023
The hotel is beautiful, not far from the railway station. The service is excellent, good breakfasts, large swimming pool. One minus, a dirty bathroom and ants in the room on the ground floor
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Сергей М
Level 17 Local Expert
July 23, 2024
It is not clear what to pay such money for. The towels are all in dust, there are bugs in the room, the breakfast is disgusting.(fried bread, pasta, eggs, porridge).
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алиса шарафутдинова
Level 7 Local Expert
October 17, 2023
The hotel itself is not bad. Very tasty breakfasts. Cleaning, as at all times in 3 days. But there is a big but, departure from 12, and the transfer was ordered for 4 pm. The child wanted to go to the toilet, asked where he could go, said that this was not our problem. That 's what you want to do . For the whole vacation, the only negative moment.
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Инкогнито 6337
Level 2 Local Expert
January 6, 2024
Nice hotel. The food is simple, but you can eat. It is far from the sea, but it is a great option for winter holidays.