Gp Pochta Donbassa, Ops Doneck 1 - Glavpochtamt

5.0

568 ratings

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Инкогнито 2124

Level 14 Local Expert

My favorite place! I miss you, I love you and I look forward to returning home!!!

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Светлана Поспелова

Level 11 Local Expert

I was very impressed monumentally. It is beautiful and spacious, there are few people. The wait is short, the staff is polite

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Серёженька

Level 13 Local Expert

The most terrible place, at least an hour of life, constantly signing the program with employees

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Иван Морозов

Level 23 Local Expert

The mode of operation is strange. If a person wants to send a letter on Saturday, wait for Monday. What weekend? This is the mail

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элла бранопольская

Level 2 Local Expert

The store is good, but it is very difficult to track the receipt of goods by mail!

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Никита Требушетов

Level 6 Local Expert

They do not write on the windows what operations are performed. To buy a SIM card, I stood in three different windows, simultaneously listening to the operator hysterically shouting at an elderly woman.

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Александр Донмастер

Level 3 Local Expert

The service is, as always, at the lowest level!)) However, this is not surprising. It's a complete bureaucracy, everything is very slow, 3-4 windows out of 15 windows for customer service work simultaneously. It's been a very long time. Queues, etc.

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Елена Беспалова

Level 9 Local Expert

Eternal queues!

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jey

Level 8 Local Expert

I've been trying to send regular emails for three days!!! Queues, everything is slow! It will be faster through carrier pigeons!

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Анатолий Моисеевский

Level 21 Local Expert

Magnificent interior! I just haven't seen this before, except in a museum. And kind, helpful staff!

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Яна Панарина

Level 3 Local Expert

There have been no boxes that could be purchased at the post office for sending parcels for a year now. The terminal for the electronic queue does not work

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Наталья В.

Level 2 Local Expert

thanks to the communication operator Vasilyeva N.A. for speed and professionalism 10

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Андрей Чалов

Level 6 Local Expert

There are no special complaints about the work of employees. People are working and there are not enough of them. Questions to the management. Who was prevented at the Main Post Office by the terminal where they took the ticket with the queue number? The whole world is switching to an electronic queue, and everything that simplifies life is alien to us ((Now everyone is standing in a regular queue, arguing and swearing. There is almost always only one window that works. As for the district offices, this is no longer a post office, some kind of MFC. You can buy everything from toilet paper to canned food, pay for communal services and get insurance, sign up for a passport, buy a starter communication package... As a result, people who came for postal services cannot receive them because it takes at least 15 minutes to get insurance for a car, and utility bills take at least 5-10. For comparison, it takes 3-5 minutes to receive or send a parcel.

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Артем Полевод

Level 6 Local Expert

These queues are very annoying!!! It is impossible to do anything without a scandal! On December 11, I wrote out an "Evening Makeyevka" at the post office and paid for the Internet, so I also had to look for a window in which to stand less, and again there was a scandal. It is possible to somehow solve the issue with queues so that they do not gather. And more about queues. The real horror is happening at the Textile Worker in department 283117 after department 283120 was closed. After all, since that time, everyone goes to the 117th and as a result, even at 15:30 there are crowds even on the street. You can't even get the subscribed newspapers without a scandal... And I also wonder why it was necessary to reduce customer service time? After all, they served until 18:00 and let it continue like this, why was it necessary to reduce the time by half an hour?

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vika n.

Level 2 Local Expert

I regularly send parcels from the Main Post Office. On the 2nd and 3rd windows (sending and receiving parcels), the queue lasts up to two and a half hours.... Two weeks ago, I waited in line for two and a half hours before the branch closed.. as a result, the operator Zueva from the second window (one window was working) said that the working day was not over and she no longer serves. I approached the administrator (last name, it seems, Kovaleva), but she retorted with the phrase "well, why should I tie her (the operator) to the workplace.".... And also, I would like to see the electronic queue returned, there was more order in the queues with it.

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Ирина Бурлака

Level 12 Local Expert

Good service, convenient, not always fast of course, but that's because of our current situation.

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Александр П.

Level 3 Local Expert

The electronic queue terminal was removed at the Main Post Office. Because of this, endless conflicts and confusion arise. I am especially sorry for those who rarely visit the post office. Instead of waiting for the operator to call, a person is forced to run around the room and find out which window he needs. The service speed is sooo slow. Even compared to the turtle capabilities of the Russian Post. Even the delivery of a parcel takes 5-10 minutes. And sending the simplest correspondence stretches for half an hour or longer. The administrator explains the queues by reducing staff, but how to explain the speed of service?

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Юрий Михайлов

Level 13 Local Expert

There is no organization of work , customer orientation has not even been heard

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Ирина Вишнякова, психоаналитик.

Level 3 Local Expert

The choicest rudeness. Real jackals are sitting in the windows of sending and receiving shipments: outright rudeness to every question. We lost a letter that never reached the addressee. Just jackals. In recent years, the Main Post Office has deteriorated greatly. Zero out of 10.

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Елена Л.

Level 4 Local Expert

Nicely.

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Мухтар Багандалиев

Level 2 Local Expert

I do not recommend using this organization to anyone!!! The package goes for a month from Kuibyshev!! Going to the post office every dismissal has already become a routine!! Disgusting!!!!!!

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Evolutis Clinic Москва

Level 2 Local Expert

The central branch of the Donbass Post Office 283001 It works without interruption, parcels can be both sent and received, the queue can be delayed (from 5 minutes to 2 hours)

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Reporter Kazan

Level 14 Local Expert

The Soviet Union.))) but the staff is competent and always in a hurry to help!

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Николай Николай

Level 11 Local Expert

Queues are just Hell, we bought a SIM card for 2 hours

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toiota2003

Level 7 Local Expert

Everything is clear, fast, super

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Марина Пальм

Level 3 Local Expert

Parcels are coming, and this is the main thing! With small delays

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Анна Черепахина

Level 13 Local Expert

I bow low to them for their courage in delivering mail🙏🙏🙏

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Олег П.

Level 3 Local Expert

Very slow service, constant queues.

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Инна Левченко

Level 2 Local Expert

The service is disgusting, queues. It is unclear why, in wartime conditions, disinfection is carried out for 15 minutes every 2 hours, even if all restrictions have been lifted in Moscow

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Ольга М.

Level 3 Local Expert

I would like the information on the site to be indicated for people, i.e. visitors! For what purpose should I specify the working hours before 18:00, when the reception of clients is carried out before 17:30? After all, you are writing a website for your employees!!!

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Марина Марина

Level 5 Local Expert

It is cool, in the heat it is comfortable to expect even a long queue, clean,seating for waiting, adequate staff of the IFS.

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владимир чалкин

Level 5 Local Expert

Everything is fine, but the queue is unceasing

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Мертвый А.

Level 2 Local Expert

The parcel was lost, it is impossible to get through, the reset is going on for a week. We will contact the government, there is no other way out

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Ольга Пименова

Level 10 Local Expert

The delivery is working well

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юрий рогозин

Level 6 Local Expert

I sent a valuable letter, the staff were very polite and explained everything

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Верховный Кактус

Level 7 Local Expert

Today, 04/27/2022 in the morning, I can't get through to the 4th communication department in Donetsk, by phone 0713018566, they just don't pick up the phone, the beeps are going, but they don't want to pick up and answer the phone.

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Шамиль Атаев

Level 4 Local Expert

Very friendly and attentive staff

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Станислав У.

Level 6 Local Expert

Just a tin

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Илья Копытин

Level 5 Local Expert

Demanding to fill out documents

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Юлия Николаева

Level 2 Local Expert

An electronic queue is convenient in principle, but in practice there are failures: today, after taking the queue even twice, I did not wait for my numbers to appear on the scoreboard, while the system announced that I was the seventh.

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Кирилл Мищенко

Level 2 Local Expert

A constant queue !!!! One window works, both for issuing and sending. Live queue , the service is terrible !!!!! I came twice and couldn't receive the parcel...

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Ирина Сапрыкина

Level 4 Local Expert

Everything is fine, the workers are well done!

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dimon87

Level 12 Local Expert

It is very fast and convenient.

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Денис П.

Level 3 Local Expert

The electronic queue is divided into different directions of customer reception (it seems convenient), while making out the replacement of the SIM card of the Phoenix network operator, where there were no more than 3 people in front of us in the queue, we waited for about 2 hours! The order of the electronic queue is not clear and, in my opinion, is not effective.

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Светлана Ляшенко

Level 3 Local Expert

It is not possible to get through. I eat up money and minutes, the queue comes - they turn off

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elena s.

Level 13 Local Expert

Yes, there are a lot of people. But everything is clearly working. My question was solved quickly and efficiently. A nice bonus is Wi-Fi

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Дмитрий

Level 16 Local Expert

The fuss , the cold , but the people are kind , even though they are under bombing .

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антон

Level 16 Local Expert

Everything's fine

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Юрий

Level 2 Local Expert

At the post office 50, the pensioner was not given 12,000 rubles. The first pension for 3 months was divided into 2. Due to poor eyesight, he did not see the total amount.

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Евгений Дыдыч

Level 12 Local Expert

Good specialists, everything is on the case. It's clean and comfortable.

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Gp Pochta Donbassa, Ops Doneck 1 - Glavpochtamt

176 reviews