There are no questions about the store and order acceptance. The delivery dates during communication and the delivery dates in the contract do not coincide at all, while the seller assures that everything will be in time and even earlier according to the terms in the contract. But even the terms of the contract are violated. Every day there are new excuses and excuses. Ready to wait for the door for about 4-5 months - then this is your store)
See original · Русский
1
Дмитрий Круглёв
Level 3 Local Expert
December 14
06/28/2024 ordered
Now on 12/14/2024 there is still no (((
Managers should speak right away !!!The door has been manufactured for more than 6 months!!!THE HORROR!!!
See original · Русский
Паша Б.
Level 4 Local Expert
December 3, 2022
The measurer counted the extra platbands. There are 5 pieces left. (Although I specified why so much) I bought the platbands on my own because they didn't have any. I had to keep it for myself (the return period was out), the measurer advised me to go to court.
There weren't enough locks either. I bought it myself. Upon delivery, it turned out that they had put a completely different company. I had to return it and look for it myself again.
They tried to push the response bars to the locks SEPARATELY, which are included in the kit)))
The door hinges were not brought as agreed. Even by design (instead of 4 bearings standing only 2 pieces)
The installer (as it turned out, an employee, not an employee of the company) he fenced himself off from the jambs of the company, demonstrating that he was on his own and had nothing to do with them. The loops were installed randomly (the name of the company is upside down). The doors that stand next to each other are on different levels. The walls, the wood, the Chinese are to blame for all the jambs, but not the hands. The installation cost has increased by 25% from the originally agreed price.
The sales managers are friendly and try to help. The warranty department is always feeding you breakfast. They promise to call me back, but I always have to call myself. …