Grand Nur Plaza
68 reviews
July 21, 2024
There are pros and cons. Among the advantages is the presence of a swimming pool, but wi-fi does not reach there. The breakfast buffet was enough for us. Porridge, vegetables, sausages, boiled eggs, watermelon and melon, etc. The room is spacious, the beds are large for everyone, the mattress is apparently with independent springs, comfortable. The switch is funny, at the level of the pillow, the light turns on accidentally at night. Now the cons. On the third attempt, they gave me a room with working plumbing, a telephone and the right number of beds (and this is the VIP floor). We left early in the morning. The day before, they asked for lunch boxes in the morning, and in the evening they reminded them - they did not receive anything. In the room, the Internet is good only at the front door. The windows looked out onto a bustling, active street. The refrigerator in the bedside table, as it often happens, warms itself, so the temperature in it is room temperature. But it didn't make any noise, I didn't have to turn it off. The staff is different. The rest is normal.
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March 7, 2024
A very good hotel for its level. Good staff. A very good, even excellent conditioning system. In extreme heat, she clearly maintained the set temperature and did not make much noise in our room. The rooms are very large. Parking for cars will accommodate everyone.
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2
June 4, 2023
A good hotel. The rooms are clean, the furniture and plumbing are new, and the breakfast is quite decent. Polite staff, daily cleaning.
What I especially liked was the transfer from the airport and the possibility of paying not immediately, but the next day. This is very important for me, because the arrival was already after the closure of the banks and the Russian cards are not working now.
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4
June 12, 2024
Nice hotel, clean, cozy. A magnificent SPA complex with a large indoor pool and outdoor summer playground. It is better to go to the dining room nearby for lunch and dinner, and the breakfasts are very decent
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1
January 19, 2024
The hotel is nice and cozy designed for business travelers. It is located far from the sea. There is a lounge bar, a restaurant where you can order food in the room, there is a hammam pool
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September 20, 2024
I haven't been to the hotel itself, but I've attended events. The staff in the cafeteria leaves much to be desired.
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1
September 16, 2023
The location is very far from the sea, respectively, and in summer the place is hot, compared to the coastal area, the rooms are shabby, but still tolerable. The coolest place is the sauna, it's hot as it should be. The rest will do.
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2
December 4, 2023
Choose this hotel! In addition to excellent service, the room includes spa pools, steam rooms, locker rooms, fitness center.There is a delicious restaurant inside.for the housekeeper, there is a good Lemonade canteen two steps away
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2
December 15, 2023
Breakfast without options, scrambled eggs and porridge.
The room is passable, there is everything you need for a business trip.
There are alcoholic tourists.
The reception is great. They are friendly and respond to requests.
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2
1
June 13, 2023
There are no words to express my gratitude to the hotel staff, the room is just wonderful,cleanliness,nutritious breakfasts, rested with my wife perfectly, came across in the sauna, swam in the pool, the beautiful city of Aktau, we will definitely come again.
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1
August 21, 2023
The room is good. Everything is clean, only the carpet on the floor is not very comfortable. Daily cleaning service. The breakfasts are not bad. The staff is very friendly.
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December 9, 2023
Clean, comfortable, the price for above average accommodation is above average. Various rooms. They cook delicious food.
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3
January 2, 2023
The hotel is nice, clean, tidy. But there is something to strive for, at least in terms of breakfast. I would like to fix the coffee machine, and not everyone is fasting, you can add meat dishes- at least two!
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4
August 10, 2024
The rooms are large, but the Internet catches poorly. The local Wi-Fi is almost not working
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December 12, 2023
Architecture 4/10, design 5/10, in general terms, I didn't even remember anything there, everything was monotonous, monotonous, which was very pleasing because it was clean.
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3
July 9, 2022
When I was on a business trip, we decided to stay here. A pleasant enough place, there is everything you may need: gym, swimming pool, restaurant and sauna. The rooms are well maintained and clean. The service is quite acceptable. If I'm in Aktau next time, I know exactly where I'll stay next time.
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4
October 9, 2022
Nice clean and modern room with everything you need. The location is a little away from the central part of the city, but it takes 7-10 minutes on foot to large shopping centers, KFS.
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3
July 3, 2022
I stopped by on the 28th after 23 at night.
We settled room 301.
The air conditioner does not work, dust flies from the window, the wind was strong that day. Sand and loam in the room.
The shower is broken, the barbell does not hold, the barbell is broken. I had to do everything in my hands.
The air conditioner was repaired for about an hour. It's already midnight.
I left on July 1st, 2022, that is, today.
I asked the Reception to call a taxi. I was refused. They can't! As I was told.
Impressions of the hotel are stretched to the 2nd line.
Breakfast, fries are dry, pancakes are greasy, they didn't even bother to get rid of the butter. I understood that there was no cook at breakfast.
Girls that fry fried eggs, then burn through, then do not fry.
It's up to you! It was my first time, and I received few impressions from the hospitality. I moved to another hotel. I was on a business trip for work!
Wheat porridge with milk
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4
August 25, 2023
The quality of the materials is initially very good, but it is necessary to maintain it. In another 5-7 years, it won't be so much fun.
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1
September 14, 2024
Ude is more than 10 years old. Nothing has changed.
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February 13, 2023
Clean rooms, pool and spa 🔥 few people, which is a plus)
Unfortunately, there are no photos left.
The staff is kind and helpful! Hostesses 🫶🏼
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3
July 13, 2024
Very nice hotel
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1
October 27, 2024
Super comfort
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July 16, 2022
I've never seen a worse bottom in my life. It's very bad. The repair is 30 years old, the TV is broken, the sink was clogged about 5 years ago. There is not even a brush in the toilet. Taking accommodation with breakfast is a mistake. There's nothing to eat there. Customers fry their own eggs.The darkness is complete. It's a pity you can't put zero stars.
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4
1
February 11, 2022
Huge building, normal rooms. There is a sauna, a swimming pool. Apparently, due to covid restrictions, it is almost empty. Various fairs are held here, including jewelry.
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3
August 1, 2022
5* Too loud for a hotel. The view is certainly not very good from the windows. And so the hotel itself is normal)
The nurplaza restaurant is very outdated) should I change the style there?
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4
January 31, 2024
Clean, comfortable, consistent
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3
March 4, 2024
At first it was good, but the parking lot was spacious. It is convenient that the entrance to the city is located on the ground.
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2
May 20, 2023
There is only additional lighting in the room. Without the upper one. I don't like the gloom.
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3
April 21, 2023
Excellent spa, good massage, rooms do not reach 5, unfortunately
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2
January 7, 2024
And a bathhouse, a hammam, great
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April 24, 2024
A cool place
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2
July 7, 2022
Clean tasty cozy nice rooms helpful staff
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4
October 20, 2023
Cozy and comfortable.
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2
August 21, 2020
Positive: good breakfast, no noise, cleanliness, polite staff.
Cons: wi-fi does not work everywhere, a toothbrush and toothpaste are provided only in the suites. You'd better take it with you.
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3
1
January 3, 2023
Spacious hall, courteous staff
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2
October 28, 2019
I won't say anything about the hotel itself, but the hotel has the worst restaurant I've ever been to.
I waited 15 minutes for the menu to arrive...I noticed that the oilcloths on the table did not shine clean, looked closer and saw a used napkin that was stuck between the plates. I moved to another table, and there was just an unwashed plate. My colleagues at the next table waited for food for 40 minutes and did not wait. I demanded a complaint book, it was not in the restaurant or in the hotel at the reception (they say, everyone is satisfied with the quality and the complaint book has not been asked for so long that we have removed it). I was asked to write a complaint on a piece of paper)
The waiter and the girl at the counter seemed to be students, arguing among themselves because of poorly executed orders from other tables.
I will never go to this restaurant again, although 1.5 years ago and before there was very good service and food.
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4
1
June 13, 2021
The hotel is super, the location is great, but the service is a little lame
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3
December 30, 2019
The rooms and common areas are clean, everything works.
The breakfast is decent.
The restaurant at the hotel is not bad, there is room service.
The gym is big.
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3
September 14, 2022
One of the most beautiful neighborhoods in the city.
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4
June 12, 2021
The service is not at all at the 5-star level. The disadvantages can be listed for a long time. The only thing I liked was the big room.
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3
February 17, 2024
Everything is super
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3
November 26, 2022
A good 4-star hotel.
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4
March 9, 2023
Great hotel!
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4
August 24, 2021
the hotel is too gloomy and dark, everything in the rooms is old and there is also no normal lighting.
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3
September 21, 2020
Good service. Among the temporary disadvantages: behind the hotel, where my windows overlook, there is a construction of a swimming pool, which spoils the view and dust rises.
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3
December 7, 2022
A normal hotel.
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4
July 25, 2021
A luxurious hotel, with large rooms and windows.
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3
July 24, 2020
In general, the hotel is not bad, but the staff is weak. At breakfast, the cook and the waiters behave very disgustingly. Zero respect for the guests.
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3
July 23, 2020
The fitness room, saunas, swimming pool inside are not working, and the outside is generally disfigured, so the picture is only three stars and then there is a lot of it
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3
1