Grandmanar
Directions
Kuncawshchyna
1.45 km
Garazhy
224 m
13 reviews
December 11, 2024
I understand the dissatisfaction of many with the delivery time and so on, but in defense, I will say that thanks to the reviews, the expectations were minimal and I was ready for delay or something else, but nevertheless the bed was delivered only 4 days late, the assembly took a maximum of 10 minutes and at the exit I received my long-awaited bed.
For future buyers, I just want to say that the manufacture of a custom-made bed is 2 months, delivery can be delayed for a minimum period, so you need to be ready for this, but the beds themselves are gorgeous. I went around enough stores, but I decided to buy from them anyway.
For the bed 100/10, for the guys from the delivery and assembly 100/10, for the girls at the point of sale 100/10, for the 4-day deadline 9/10, because I was ready.
Do not be afraid of the rating on Yandex, but just build less expectations, you will receive your product anyway, not day in, day out, well, in a few days, but it's worth it.
PS It is worth saying that I was delivered a bed in December, kind of conditionally right under the season of New Year holidays and so on, there may be a lot of orders, but 4 days is nonsense.
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1
December 20, 2024
The point of sale is great. The delivery and assembly service is below the baseboard. All combined - only the minimum score. My bed was delivered from the third (!!!) attempts. First, the delivery time was set for Tuesday, December 17, 2024 from 18 to 23 hours. As a result, no one came. At 23.45, they started calling and promising to bring them tomorrow. They brought it the next day. But they mixed up the mattress base in the order. They promised to give me a hasty ride on the same day until 21. At 21 they promised me to be sure to wait until 23. As a result, they were brought in at midnight and the installation was carried out at half past one at night! The result has been achieved, as it were. But in general, I cannot agree that delivery and assembly at midnight is the norm. Rather, it indicates a lack of logistics planning and order formation. I consider this approach to the work of the delivery service unacceptable
See original · Русский
1
October 28, 2024
If you plan to order furniture here, please think a thousand times.
The logistics in the company is not thought out from the word at all. We received information twice about when the furniture would be delivered, and both times we were told that the car had arrived, but our furniture had not been delivered. When you call to figure it out, managers are rude, they offer to contact specialists, for example, a psychologist)) when I quickly explain the essence of the situation, without hitting me, the manager tells me: don't talk, calm down, the full moon affects you so much. After these phrases, the usual communication ended, every call is a quarrel. She asked to return the deposit and give up the furniture, the answer is: your right, refuse. I ask how to return the prepayment, the answer is: search the Internet. To be honest, I'm not that shocked, I'm discouraged by this attitude. The manager also showed that the prepayment of 500 rubles is small, why worry. She just laughed at my argument that I was worried not about the prepayment, but about the sofa.
Delivery is a separate song. From 18:00 to 23:00, and it is unclear when he will arrive. Is it possible to get a phone number to contact the courier? - No, we don't have any numbers.
In general, if you want problems, then feel free to order)) if you want high-quality furniture, pass by and don't waste your time)
See original · Русский
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