Grodnenskaya tsentralnaya gorodskaya poliklinika

Rating 3.5
763 ratings
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167 reviews

Level 2 Local Expert
December 15
11.12. she had the imprudence to get an appointment with a cardiologist Tumilovich. This is the first time I have met such rudeness in my life! She insulted me, my profession (teacher), said that I came to the clinic, and not with my husband on the couch .... In short, after such an appointment, I sat in the car for 30 minutes and could not calm down. I called the administration, and they told me that I needed to make an appointment for the first Wednesday. I didn't wait for Wednesday I wrote a complaint to the Ministry of Health. If no action is taken, I will contact the prosecutor's office
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Level 3 Local Expert
December 13
The most terrible attitude towards people! Everyone is rude. It's impossible to get to the doctor even by appointment because they just don't want to work. If you go to the hospital, the queues are huge, while the reception is only an hour! One hour for a crowd of 20-40 people. Huge questions for the management of how they organize the work. According to the driver's medical board, there are even more queues and the work schedule is just terrible. Doctors work 1 hour a week! A terrible polyclinic despite the status of a central one
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Level 2 Local Expert
October 30
Good morning! Yesterday, on 10/29/2024 at 27.00 I was at an appointment with an optometrist on the issue of replenishment of the left eye. The upper eyelid of the eye was swollen so that the doctor could not even look at the device, I help with my finger to expand it at the expense of the lower eyelid. I am the head of the sales department, and how can I work with clients with such an eye and in general, in such weather, can I count on a quick positive result? I was not offered sick leave and my treatment was confirmed
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Level 10 Local Expert
May 11
It was registered for a long time and belonged to this PC, then it received a new building and attached itself, since the place of residence remained.I want to note that all the time, dissatisfied staff, disruption of doctors, on patients, I was at the gynecologist, she was "fucked" by the authorities an hour before my appointment, for the inability to get to an appointment and a lack of records and coupons for an appointment, they were accepted late, there was no queue, she signed up for two weeks, the doctor snapped at me The nurse helped at the reception, for the first 10 minutes I had to explain several times why I came by attachment, and not by registration, and why I own two apartments.Some negative emotions.It's a little easier in the clinic, everything doesn't matter to everyone there, I was late because of passing friends and without waiting in line, they didn't accept you after the change and went to re-take the ticket.
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Level 6 Local Expert
February 8
A normal clinic. Repair pleases, electronic coupons, keeping a card in the computer too. Doctors - how to get to whom. But I concluded that if you want everything to be thoroughly checked, ask for it yourself and ask questions, and they will do everything in their power. In recent visits, I got to the therapist Rakovich. A young doctor. She painted a list of examinations, calmly answers questions. I was with another older one, she was so annoyed and didn't make contact, she didn't really schedule tests. Of course, there is a lot to improve organizational issues, technical equipment, and professionalism, but I think this is beyond the power of individual doctors and middle managers. It all depends on the healthcare system and its financing.
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Level 9 Local Expert
March 4
There are transport stops nearby, up to 5 min walk. The parking lot is small, but there are generally free parking nearby. At the moment, there is a crisis in medicine as a whole, but they try not to show it here. A full set of paid services for those who do not belong to the clinic. A ramp, an elevator, a border guard in a white coat with a contactless thermometer at the entrance, you can't slip past))
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Level 7 Local Expert
March 16
I decided to take a driver's medical examination at this clinic. The very boorish attitude of women in the registry of the medical examination department. When asked to tell about the procedure for passing the medical examination, the answer was received that everything would be told after the conclusion of the contract and payment. To the questions I asked, the answer was received that I should read all the information on the website or at their stand, that they are not obliged to tell anything. It is very strange that the employees of this institution are not interested in providing paid services to the public. By the way, in another clinic they told everything very politely, explained everything and the medical examination was successfully completed.
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Level 15 Local Expert
June 10
Friendly staff, very clean rooms in the clinic. I rarely visit myself, but I always remain satisfied after visiting this healthcare institution in Grodno
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Level 6 Local Expert
November 26
Very good staff, the best specialists are gathered. It is beautiful, spacious, and cozy.
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Level 9 Local Expert
April 7
I was recently, I don't know the clinic itself, because I belong to another one, but the doctor I need is only there, the doctor is amazing Irina Ivanovna, but while I found her, she was all bubbling up, none of the employees could tell me where she was, I ran from the old building to the new one, until I found that It says blood collection on the cabinet. It's not for nothing that people speak badly about the clinic
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Level 6 Local Expert
November 26
So-so, I'm going to take fluorography for a fee, they don't give the results to my hands, they almost put lung cancer, an additional examination is prescribed, the devil knows what (
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Level 6 Local Expert
August 15, 2023
I read ALL the reviews and was almost ready for anything. But, it turns out, that's not all: I was shocked to learn that there are hard, soft, paid, free coupons for fluorography, i.e. in fact there are 4 separate queues and a crowd of people in the corridor, respectively.. And I was also pleased with the queue in room 504 - for blood donation from a vein - just 100 people, probably. So I haven't been there for 5 years and I wouldn't have gone there for the same amount if I hadn't had to undergo a medical examination.
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Level 2 Local Expert
September 18, 2023
I needed to make an appointment with a therapist, as a ball appeared on my leg and I do not know which doctor to contact. The naive one decided that everything was simple. I called one clinic and was politely told that I had gone to the wrong one, I apologized to me in response, it's okay. I'm calling mine to find out who the therapist is. And I have 500 bucks saying why do you need a therapist? The conversation is dismissive and boorish. In 2021, I had quincke's edema, and I was sent to the oculist at the registry. I decided that I would come to the clinic and write a complaint against Prokhorov.
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Level 6 Local Expert
September 16
Thanks to the electronic and telephone appointment, it has become easier to get to an appointment
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Level 8 Local Expert
November 16, 2022
Well, what grade do you want...? It's useless to go there, it's better to close at home and die. I tried the group twice and realized that you need to be healthy to get this group... If a person is sick and cannot move, what then? On the eyebrows to come to you.. I'm not a pensioner yet, they don't take me to work... Well, what kind of worker am I if I can barely move with a cane.. If I walk one day, then I don't walk the second day. I move around the walls at home, but with arthritis, arthrosis and without income, I am equated to a parasite and charged for heating and heating water five times... In the summer, my feet were so swollen that they could not fit into any shoes, somehow I arrived at the clinic by taxi.. They prescribed a bunch of diuretics... so that I wanted to go out somewhere I couldn't. She asked to be admitted to the hospital for examination.. Yes, wherever there is. Why should I come to you? Will you cure it? No. Will you help? Pharmacies, yes. I don't. Then why the hell should I come to you?
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Level 8 Local Expert
August 11
I liked the hospital! Very kind staff
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Level 12 Local Expert
October 6, 2023
The pharmacy is in the right place. The service is fast, three windows are working. Pharmacists are polite and patient. Thank you for your hard work.
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Level 7 Local Expert
January 3
The clinic is good, visitors are always grumblers, everything is wrong for them ...)))) There are not enough doctors, surgeons, cardiologists, neurologists.....therefore queues
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Level 3 Local Expert
November 20, 2023
A good polyclinic, there are not even queues lately, and if you urgently need to see a therapist, you can go to the 101 room, there is never a queue there, and they will always accept and provide help.
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Level 4 Local Expert
November 28, 2022
I would like to express my gratitude to the doctor of otorhinolaryngology Tatyana Yuryevna Kasperovich and the nurse Irina Valeryevna Yushkevich for their professionalism and human attitude, an individual approach to each patient.
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Level 14 Local Expert
November 18, 2022
I really liked the attitude of the staff, polite and courteous. Special attention is paid to this elevator with music, which is very unusual for Belarus. A good clinic.
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Level 9 Local Expert
February 4, 2023
The clinic is large, there are many specialists. If we just talk about inspections, you will have to stand in line, but not for long. There is a preliminary entry for coupons. There are two changing rooms. But there was still a minus, at the peak of the disease before the new year. It is easier to wait for the second coming than to get into reception rooms with a temperature.
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Level 7 Local Expert
August 6, 2023
Having come to pass the commission! I waited in line for two hours to get a medical checkup!!!! It is not very convenient to organize the time of passing the spokeolists!!!!
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Level 10 Local Expert
August 21, 2023
There are no queues, as well as doctors. To pick up the tests is a quest. Write out a thriller prescription. Thanks to the few doctors who have kept themselves in this profession
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Level 9 Local Expert
August 16, 2023
It seems to be a city polyclinic, but the level of organization and work is lame. Regular tests can take 2 days! In many rundown rural outpatient clinics, the same procedures can be done in a couple of hours. There is no information or at least some instructions on what to do in which case and where to turn without specifying or defending the queue at the registry. On Saturday, doctors work according to their schedules and it is important to know who will work when
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Level 7 Local Expert
November 5
Quiet clean and calm
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Level 8 Local Expert
January 20
Responsive doctors, but not all, I would like to express special gratitude to the neurologist (Kisel) and the pediatrician (Banenko), the surgeon does not know his job for sure, came with a hand, climbed a nail, said that they work with it, and the fact that his hands are in the mud does not bother him.
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Level 16 Local Expert
June 5, 2022
There are different specialists. Both good and not so good. The attitude is like everywhere else. There are no claims to this. But! It's a maze. Walking around in circles to find an office, you will get on the wrong stairs, and like in Harry Potter, you will find yourself in a forbidden corridor. The ceilings are low, it feels like you're in the basement. Stuffy!!! Elevator... Yes, it is there, it works, but you can wait for it, you can also be late for an appointment. It's not cozy, it's not informative.
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Level 8 Local Expert
May 16, 2023
Although local residents often scold employees, but you have to think about how many people they manage to receive...other polyclinics will be launched on Olshanka, on Yuzhny and everything will return to normal...
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Level 3 Local Expert
March 8, 2022
Fortunately, I rarely turn to doctors for help, but I had to. I called the doctor at home without any problems, although there was no fever. The district therapist (Rubin A.) prescribed PCR without further ado, because I had been ill for 6 days and knew that there was a covid contact. There was no queue to take swabs. In the future, without unnecessary gestures, the direction to the lung scan, where there was also no queue (1 person in total), the result is ready within 10 minutes. PCR showed + and covid-the team is in touch. A very attentive doctor has arrived. And I listened to the lungs, and I did everything, I asked everything, I answered all the questions myself. I came back a couple of days later to check the dynamics. Then my husband also fell ill, the doctor examined him, because it was clear that he was also with covid. Thank you very much, Petrovich M., for your responsiveness and humanity. A doctor with a capital letter! I am very pleased with the work of the specialists and the staff of the polyclinic this time. Thank you for your hard work.
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Level 4 Local Expert
September 15, 2022
It is impossible to get into the office for those with fever for at least 1.5 hours. Queues go outside. The office closes for lunch for an hour. Everyone who came before adds an hour to their waiting in vain. It is also necessary to come to close the sick leave in this queue of infectious people. As with all repeat receptions. The room looks like an abandoned bunker. The staff of the clinic is friendly
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Level 7 Local Expert
September 1
They didn't want to sign a narcologist
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Level 3 Local Expert
May 8, 2022
The staff's attitude towards visitors is friendly. The specialists are good. Thank you very much to everyone. We have repeatedly provided medical care both at a good and high professional level
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Level 2 Local Expert
October 21, 2022
We would like to express our deep gratitude to Daria Alexandrovna, Linko's general practitioner. For her professionalism and for the fact that in difficult working days, when faced with human ailments and problems, she did not lose her best human qualities. Thank you, Daria Alexandrovna, from me and my mother! All the best to you!
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Level 10 Local Expert
January 21, 2022
Everything is fine. Many thanks to all the medical staff. A wonderful leader. It's just a pity that there are huge queues, there are not enough qualified specialists and coupons, but otherwise, everything is fine!
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Level 2 Local Expert
January 31, 2022
Standing in the next queue, I found some memoirs that must be published. Entry 1. Date: **:**.**: Good afternoon, or night, or evening. Standing in line in this wonderful place, I have already lost track of time and may even have returned to the Middle Ages, because I still do not see an electronic record on the website of this wonderful institution, and even inside I do not observe an elementary electronic terminal with coupons. I don't know how long this will last, so as long as I have the strength, I will continue to write these memoirs. Entry 2. Date **.**.**: It's not a good day or evening or night anymore. I stood up and withstood this incredible queue, but it turned out that this queue was at the reception, where a very olfactory (I meant exactly that) woman dealt me a crushing blow, saying that I needed to go to 101,102 offices, which were approached by at least 150 people. I could barely hold back my tears and still decided to continue my journey (if that word applies here). I will try to keep records and not stain the diary with tears. Entry 3. Date **.**.** (I think it's been 2 weeks): I don't even say hello anymore. Finally, the sign with the cabinet number began to appear, but my body presented me with an unexpected requirement: my brain remembered that it was impossible to live more than two weeks without water, and there was naturally no cooler in this institution. There is only urine, but it is all occupied by doctors (for tests, of course). I keep holding on Recording 4. **.**.**: Good day. The time I spent here was enough for me to come up with a universal greeting that does not depend on the time of day. My strength is fading, and there are still 15 people in front of me… I decided to leave at least something useful behind - this review and conclusion are at the end. It's quite simple. For patients, don't come here, please. For doctors from 101/102/525 offices - put a damn seal to close the hospital faster than 20 minutes per person. It's not difficult and even a monkey can do it faster. I was far from the first victim of this queue. Remember us. For now, everyone:(
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Level 6 Local Expert
October 23
Catacombs. An unpleasant place.
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Level 2 Local Expert
October 5, 2022
Dear administration of the polyclinic.Please allow the ophthalmologist to use the washbasin in the office, patients need to wash their hands to remove contact lenses. The doctor said to wash your hands in the toilet, and then go to the office. Maybe I should have taken off my lenses in the bathroom. We are for hygiene and for the health of patients.
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Level 13 Local Expert
November 6, 2023
I hung on the answering machine for 17 minutes with a promise to contact the reception in 1 minute, the phone is always busy, I can't get to the reception
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Level 6 Local Expert
May 4, 2022
The registry 0/10 has nothing to put a unit for. Pompous grandmas who are always right, even if they are wrong))) endless queues in which you can grow up, graduate from college, build a house, plant a tree and raise a child, and when the queue comes to an end, retire with a clear conscience, handing over the mission of visiting the office you need to your children. I give four stars only for the very pleasant DOCTORS in the X-ray rooms and the wonderful district therapist Rubin Anastasia!
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Level 7 Local Expert
May 17, 2023
I am attached to this clinic with my district registration, but I go there very rarely once every 5 years in order to pass a driver's medical examination.
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Level 7 Local Expert
April 10
A very good clinic, staffed by professionals.
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Level 12 Local Expert
October 2
I do not recommend it to everyone
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Level 2 Local Expert
December 25
Terrible treatment of people
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Level 2 Local Expert
December 22, 2021
The therapist (Svirid) was called to the house not to read the notation, but to prescribe treatment .....horror, even the pressure after the hypertensive crisis was not measured ....measure yourself, the doctor said. She said that she needed to sleep less and tomorrow from 7.30 to the reception desk and on the receipt for an appointment with her. Is it okay? Let's take it, no questions asked) and do you, Doctor, take everyone on time? And it is at this time that you will receive us? Maybe I can answer you with the same humanity at the reception tomorrow? By appearance, it determines whether a sick person is or not, that's what I said, you don't look like a sick person. Despite the fact that it was the first time a doctor was called to the house. Do we look like simulators with a pressure of 180? The ambulance saved with intravenous injections.... and to hear from the district doctor - well, what's the big deal-... Nothing dear Lyudmila Konstantinova. Yeah, a doctor from God))))) It's not even close to a human relationship. I can't say anything about the professionalism of such a doctor, I repeat, it was the first time they applied. But we'll think about whether to contact a doctor next time and which one. We'll have to call the therapist through the chief physician.
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Level 3 Local Expert
August 16, 2022
Today, 08/16/2022, in a referral from a therapist (acute pain), she was referred to a neurologist, without a reason, the doctor refused to take Kissel and replied, I already have a lot of patients, I can't take them all. Coupons are only for 24.08, but it hurts now. As they say, sit and be patient, wait for the ticket.
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Level 6 Local Expert
November 22, 2022
Terrible attitude towards visitors. I waited in line for more than 2 hours to write out a prescription. And the whole procedure (when the turn came) took less than 3 minutes (I specially timed it)
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Level 10 Local Expert
September 2, 2021
Everything suits me. It became much better when the paper personal cards were canceled.I like it when there is a pre-appointment with any doctor.I am especially grateful to general practitioner Banenko Anna Alexandrovna for her sensitive attention, high professionalism and very useful advice on the use of medicines.Good health, good luck to her and success in her hard work.
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Level 7 Local Expert
March 30
The polyclinic as a polyclinic is nothing more than natural
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Level 7 Local Expert
February 2, 2022
I rarely visit polyclinics, but today I turned to an ophthalmologist at 303 and was pleasantly surprised, they were almost immediately accepted, the doctor and staff were polite, examined, prescribed medicine, explained everything briefly and clearly about the treatment. The reception did not last long and gave some satisfaction). The reception was also served quickly, I stood in line for about 7 minutes. Good health to all and keep it up!
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