Because our Philips brand vacuum cleaner did not work, we delivered our vacuum cleaner to this service 8 days ago by giving 300 TL for a deposit. They called us today and said that the problem was caused by the electronic card and that they would do it for 1400 TL with the filters, but the product would constantly work in MAX mode and could no longer work in MIN mode. We did not accept this because we could not run it in MAX mode continuously inside the house and because it would damage the device.
This process does not solve the product's problem, it just consists of fudging it by short-circuiting it with a solder on the board. We said that we did not accept the solution they found and asked for the return of our product. The person on the phone said that we should give a total of 500 TL for fault detection. When we did not accept this, he started talking on the phone in a low-level way and started talking threateningly, saying that he would not give the product without getting the money.
When we went to pick up the broom, I said that I was an electrical and electronics engineer and that the solution to this problem could not be solved by short-circuiting on the board. The guy on the phone started threatening us because he didn't like engineers or people who read, because of his personal loser and ignorance.
When you look at this character, you say, "where are the shopkeepers of my old country". It's a painful thing to be dealing with a loser and an uncultured character who can't even talk with a beret on his head, focused on cheating people, wandering around classic Tarlabasi, cutting your way and asking you for a cigarette, inclined to start a fight if you don't give it. We left without any problems with the intervention of our other employee friend, who obviously knew how to speak Decently and was trained. believe me, people dealing with guys like that is a valuable waste of time.