The organization is working very poorly. On 10/22/24 at 17:00, the employee refused to tell me the track number of the parcel (the documents and payment were with her). She says that I sent the parcel from another employee, so I have to come another day when this employee will be there. When I called the hotline and asked for the track number, I was not warned that I had to be on the day of work of the employee from whom I sent the parcel and was not told what day. The employee refused to introduce herself and refused to write a claim against the organization. In addition, every time you contact this organization, something does not work. Then there is no Internet, then there is no connection to any server, then the program freezes. And during the registration of the parcel and the money transfer, the employees are always talking on duty, distracted, not only among themselves, but also with some man who walks there. God forbid, I'll still be able to find out the track number and they won't send me anywhere else.
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Мила Шилина
Level 4 Local Expert
September 23
they turned off the electricity in the morning, went to find out by mail — they said "yes, everything is paid for, now we will send an application." Nothing was turned on until 17:30. I'm calling directly, they say that our payment went through Evoka bank 20 minutes ago, wait
What kind of nonsense is this? I have an opinion that the post office did not make the payment initially, today we reminded them in the morning, and they went to pay after work
we have been sitting without light since the morning on a working day, although we paid for everything in advance
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Марина Ю
Level 17 Local Expert
December 22
Wonderful, attentive service. They will always help, they will figure everything out.