I visited this branch twice. 09/24/24 I was tested for STIs and kvant-21 at the station of the paramedic M......h V.M. She underwent the same procedures more than 10 times throughout her life with minimal discomfort lasting seconds. This time I was "scraped" for about 10 minutes, changing a lot of tools. And the specialist herself, and after that the customer service called it "thoroughness", but for me, it's cruelty. During the procedure, blood began to flow (this had never happened before), which could affect the results of the tests. 4 days of spotting and discomfort in the lower abdomen.
The branch administrator does his job normally, but communicates rudely.
I was expecting an elite service in an elite area. I was wrong.
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Игнат К.
Level 11 Local Expert
September 27
Only negative emotions from visiting this Helix department. The place is very passable, but there is one administrator and one laboratory assistant. The administrator is slow, never finds clients in the database the first time. Everything is happening very slowly. The laboratory assistant does everything in her power, tries to take tests quickly, there are no questions about her work.
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Marina Stanislavskaya
Level 10 Local Expert
July 31
An inexperienced female employee is working. Taking blood is very bad. He can't. After her, all the hands are blue and the veins are sore. This is despite the fact that my veins are perfectly visible, and I have never had such problems anywhere else. It happened not once, but 3-4 times. And it is with this employee.
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Яна Ветер
Level 4 Local Expert
August 18
They give you a receipt for coffee or cocoa after the tests. Very pleasant. The prices for my research were the lowest in the city.
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Ксения Емельянова
Level 6 Local Expert
February 25
Advantages: excellent staff, competent specialists. We only take tests for our daughter here. Balloons and sweets are an integral part of a positive test experience.
Cons: Sometimes there are queues.
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LuVR
Level 8 Local Expert
February 26
A good laboratory with friendly and professional staff, it's just a pity that the results (a regular blood test for a child) were received only in the afternoon following the day of delivery - they specially arrived early in the morning to receive the same day
Неплохой сервис. Все чисто. Было бы отлично, если бы консультация по исследованиям осуществлялась более ёмко и компетентно, но это уже - похоже - целая отдельная дополнительная штатная единица проф.лабораторного диагноста, который помогал бы людям, которые хотят сделать чек-ап (а не по назначению врача) приходят в Синево.
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Александр Крук
Level 3 Local Expert
December 16, 2023
The worst branch so far. There is no electronic queue, even with a high load, only one administrator works. The tone of the administrator's communication leaves much to be desired. If the goal is to waste a few hours of time, this place is perfect.
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Анастасия Балашевич
Level 4 Local Expert
September 16
Blood sampling was carried out carelessly. After removing the patch, I found a centimeter scratch from the needle.
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Ольга Дубровщик
Level 19 Local Expert
May 2, 2022
Быстро, качественно, прекрасное обслуживание. Цены приемлемые. Вежливый персонал. При заборе крови используют современные материалы, что удобно, особенно, когда берут кровь из вены
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Игнат Рычков
Level 14 Local Expert
March 14
Convenient location and friendly staff 👌🏻
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Виктория Караваева
Level 7 Local Expert
July 25
There is never a queue. It's a great place.
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Вика Митько
Level 6 Local Expert
June 14, 2022
Всегда ходила сдавать анализы сюда, в этот офис. Вроде все было ок.
Но после сегодняшнего посещения, когда регистратор чуть ли не послала меня, когда я хотела сдать анализы, которые заказаны клиникой онлайн, в разные дни: часть сегодня, честь завтра. Понимаю, что может так и нельзя сделать. Но можно быть немного вежливее с посетителями, а не превращаться в тёток в поликлинике.
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Нина
Level 15 Local Expert
June 3
The laboratory has deteriorated very much. It's a long queue, it's better not to come at all on Monday morning
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Катерина
Level 8 Local Expert
July 3, 2023
Вежливый персонал, чистые помещения. Хороший центр
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Дмитрий О.
Level 3 Local Expert
May 11, 2022
Заставили беременную жену с маленьким переливать мочу в их тару. Супруга заявила, что делать этого не будет, только потом 2я сотрудница сказала, что сделает все сама. Обслуживание за наши же деньгм оставляет желать лучшего.
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Татьяна Лысенко
Level 2 Local Expert
January 19, 2023
Больно берут кровь. Была во многих Synevo в Минске, есть с чем сравнить. Не очень приветливый персонал, не назвали конечную сумму анализов и не спросили , принимаю ли я какие-нибудь препараты. Зная , куда это все они записывают в бланке, написала лекарства сама.
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Маникюрный Стол
Level 14 Local Expert
January 8
A laboratory where blood is taken from a finger in the area
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Бречко П.
Level 5 Local Expert
February 25
There is no electronic queue, it's a long wait
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Indefinites
Level 10 Local Expert
January 28, 2022
Всегда хочется зайти, понимая что не будет напряжений и все пройдёт быстро и качественно
Karina
Level 10 Local Expert
June 24, 2021
Шикарный сервис! Спасибо за пастилу после анализов. Из минусов - бешеные цены. А так все идеально.