Hello everyone. I have already reeled in about 17,000 mileage on this carsharing. I don't even consider other carsharing, only if there is no car nearby and you need to get to it somehow ;) In fact, it is striking that at the lowest prices on the market, they also have the most adequate service. These guys obviously know a lot about customer orientation:
- clean and well-maintained cars.
- Round-the-clock support, with answers sometimes, in a minute of treatment.
- Yes, and just a human attitude.
Of the minuses, there is probably nothing to note, nothing comes to mind.
The only thing is, there are a couple of wishes or something:
- Make it possible to extend tariffs independently. Firstly, it is more convenient, and secondly, it will reduce the load on the TP.
- Reduce the minimum age for renting trucks by at least one year. I don't know about the others, but in my 20-22 years, I have already faced situations many times when I needed to transport/deliver something bulky and had to use Ya.Delivery. You pass by experience, but not by age (
And so, everything is just super!
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Роман М.
Level 3 Local Expert
August 6, 2024
Hello everyone. I want to share my personal experiences and impressions when interacting with Hello carsharing.
I'll start with the fact that I prepared for the trip in advance (because of the hill) and always received clear answers to my questions via messenger (I love feedback).
Call center advised me both at night and early in the morning, operating a car (I hate it when my time is wasted).
Let's move on..
The car platform is the next thing I noticed, that is, you can take a Hello for any needs and purposes (this approach even makes you think "What kind of car should I rent?"
I chose the most recent in years and roomy (there was a lot of luggage).
I will end with another argument that made me write this review.
The Hello team is able to solve non-standard issues (since my case turned out to be such) and customer loyalty had a place to be!
I want to wish you development and longevity, thank you for being there!
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Сергей Скобелев
Level 17 Local Expert
November 5, 2024
I tried it recently, everything is clear, everything is transparent, simple interface, excellent parking, parking places are also satisfied.
Worthy rent