A fairly conservative company with extremely strict marketing, trying to sell something that the client absolutely does not need. The prices are higher than other providers, but so be it.
Tech support is very strange.. in simple tasks, of course, they will help and generally acceptably quickly (but you will have to wait and press additional ones on the phone), but something more complicated is better not to trust. Several times during the interaction experience, they simply put down working systems with their actions, although I warned in advance about some features. They just ignore them.
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Светлана
Level 7 Local Expert
October 23
Thanks to the employee Oksana for the help in installing the SSL certificate. I called on the phone, Oksana answered politely, in detail, slowly told me everything and helped. A very good employee and a good company. We have been working for a long time, we always have a positive and pleasant attitude towards customers!
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Олег Гвоздков
Level 10 Local Expert
September 15
I have been serving there for more than 15 years. The flight is normal, always high-quality and accurate. Well done, keep it up. I recommend
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Артем Иванов
Level 4 Local Expert
November 21
In case of failures, it is very difficult to get through to technical support. The level of technical specialists is very low. We could not transfer the site from one server to another and launch it without errors, we had to abandon the site transfer
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Oleg S.
Level 2 Local Expert
March 4
I don't work with this office, but the impression is already acutely negative.
People work just on the verge of a foul, after which there is an unambiguous persistent negative attitude towards the company.
I probably don't need to mention the most aggressive spam on all channels coming from them, but in December I received a reconciliation report in my mail, in which they indicated the debt of my company in their favor for services to which they simultaneously sent an invoice for prepayment)) This is just the height of business rudeness! I had to spend my time inspecting the current state of the contractors providing hosting and domain services to me, make sure that no one passed their complaints to spammers about these services to anyone, compose and send to the addressee my motivated refusal of the scam, which I generally consider the height of impurity, after which the hoster.bai was finally banned by me everywhere and forever.
Even if I had wanted to think about changing the contractor sometime, then after all of the above, the specified company would never have been among the candidates.
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a1du42
Level 8 Local Expert
October 31
This is the most brazen and most expensive telecommunications service provider in the Republic of Belarus, the only thing you can buy is domains.by and then if you buy, be prepared that something will not work for you. The story is as follows:
I bought 2 domains, it will pay, 1 domain was activated immediately, but the second one was not. I unsubscribed to technical support, where it is written in black and white, the time of technical support around the CLOCK (see screenshot). There was no response within 2 hours and the problem was solved by itself. In the morning they wrote to me that the working hours were not around the clock and they said I was a fool myself and everything was connected. In confirmation that my second domain did not work, I attached a screenshot
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Елизавета К.
Level 4 Local Expert
April 18
Many thanks to Oleg from the technical support department! They helped me figure out technical issues! It's nice to talk to a real person, not a robot on the other end of the line)
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дмитрий еролис
Level 8 Local Expert
May 11
The best company today, fast hosting, does not lag, user-friendly interface, as well as support is really fast and very convenient
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Ольга Примаченко
Level 2 Local Expert
September 12, 2023
Very cool technical support service. I have been serving the site on a Hoster for more than ten years - and all issues are always solved in two accounts. Politely, promptly, humanly. Thank you very much, guys. 🧡
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Максим О.
Level 2 Local Expert
November 11, 2023
What they write about tech support is true!
But it 's still better .
For many years, one way or another, I have used the services of a Hoster, advised clients and partners, and I continue to do this.
This is the best hosting provider in our country!
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игорь трипузов
Level 7 Local Expert
December 21, 2022
I use the services of this company, I can say that everything is super, the company is reliable. Tech support works great and talks, helps with all the subtleties of setting up hosting and domains! I definitely recommend it!
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Саша Пушкин
Level 8 Local Expert
May 12
And you knew that the hoster.by has long been not only a leading hosting provider, but also a guru of information security and data protection services. I recommend. They solve issues of any complexity for businesses of any scale. They're really cool.
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Алексей Ков
Level 3 Local Expert
April 23, 2021
A high level of qualification of employees, as well as prompt high-quality technical support on the site. If there is a need for staff help, it is better to write before 19.00, so they will respond even faster.
Sometimes there are profitable promotional offers.
Also, one of the advantages of this company is that you can buy a domain name from them not only.by and .white , as well as names with a domain , for example, .net , which can sometimes be important when working with EU countries.
Employees of this company, if necessary, can quickly help to make a backup of the site in a short time, which is also a big plus.
Of the disadvantages, the user's account was not very convenient, but this problem has been fixed and, if necessary, you can select a new version of the user's account for more convenient operation.
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Дмитрий
Level 5 Local Expert
October 27, 2023
The best hosting, high-quality technical support, professionals in their field
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Николай Бандолик
Level 7 Local Expert
August 18, 2022
I recently contacted this organization to clarify a technical issue. Extremely POLITE but INCOMPETENT staff. It took an hour to clarify the issue. It also leaves a little residue of the desire to sell (sorry) a service that there is no need for. Maybe the #1 organization in Belarus in this area should somehow take its own reputation more seriously.
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Борис Я.
Level 6 Local Expert
September 7, 2022
Hoster's company and support.by is on top. I've been working with them for many years. Now there is a small problem with domain renewal, which could lead to unexpected expenses. As a result, hoster support.by has solved everything, the domain has been restored. Thanks!
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Victor A.
Level 20 Local Expert
October 30, 2022
Professionals! But it is best for professionals to work with them, too, if you are not strong in site management, it is better to tighten your skills, and only then ask for support
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Vladimir Kondratovich
Level 9 Local Expert
March 25, 2023
The guys try to please as much as possible. A pleasant homely atmosphere. The issue was resolved quickly. I was satisfied. I wish you success in your business!
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Януш Зейдаль
Level 13 Local Expert
November 25, 2023
Top hosting, sting. That prices bite. Especially on the UPU.
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Морнев Николай
Level 8 Local Expert
May 20, 2023
A good company , I have been using the services for more than 6 years, everything is fine.
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Виктор Хорошко
Level 7 Local Expert
November 8, 2019
The best hosting company in Belarus. I have been using her services for a long time. It is convenient to choose tariff plans for hosting on the site, there are many payment options, they provide good advice on any issues that arise, stable operation of servers. For people who want to create their own website, a "Website Builder" has appeared. I think it can be mastered without much difficulty, although there are more convenient and simple website builders on the Internet. There are no special claims and complaints about the work of the company. I am ready to recommend this resource!
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Александр
Level 11 Local Expert
January 13, 2022
Everyone is very polite and friendly. Issues are resolved quickly and without red tape. The office is comfortable and convenient.
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Александр
Level 10 Local Expert
June 12, 2022
Everything is great!!
Well done. I'm calling and specialists will always help.
Thank you. We recommend it!!
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Андрей Винтергрин
Level 5 Local Expert
September 3, 2020
There are not many companies in Belarus whose level of services exceeds expectations. But this is one of them.
They provide excellent hosting, it works stably. But the most pleasing thing is the Support Service. They always enter into the situation and bring to an end the solution of the problem, even if it goes beyond the scope of the services provided. The last appeal to them led to the guys even helping to fix the code in the CMS site.
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ironline.by
Level 9 Local Expert
December 8, 2022
I have been serviced by them for a long time, good job, I would like to mention the technical support - 5 points.
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Анна Г.
Level 4 Local Expert
November 18, 2022
The hoster is really cats :)
Thank you for your responsiveness and professionalism!
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Дарья Левкович
Level 8 Local Expert
June 19, 2020
The best hosting provider. The best solution will be found from the set business tasks. As for tariff plans, based on the needs, you can choose both configurations and price. The site is always stable, if you have any questions or comments, you are immediately notified.
Well, the hoster staff.They're just cats.
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Anastasia Pokatashkina
Level 10 Local Expert
May 24, 2022
Monopolists, technical support is not competent. 3 stars are relatively low cost, but also sooooo....
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Сергей Ермаков
Level 2 Local Expert
July 1, 2021
Excellent hosting, fast servers. They always help to solve problems promptly. More than 7 years of successful work with Hoster.BY
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Юлия Попко
Level 5 Local Expert
June 16, 2022
Excellent provider, no complaints, work clearly
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Дмитрий Юшкевич
Level 6 Local Expert
September 8, 2020
Great company, good affiliate program. Fast technical support. We have been cooperating for more than a year, we have never failed. After the events of August 2020, a shoulder was substituted. Thank you for your work!
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Макгрегор
Level 13 Local Expert
January 10, 2023
A very cool company
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Вера Лосицкая
Level 7 Local Expert
September 8, 2020
I am pleased with the quick answers of a technical nature in the chat on the site)
Thank you, we have been cooperating for several years, everything is clear.
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Надя Надя
Level 7 Local Expert
March 3, 2021
I was planning to buy a domain from them. they refused to provide any documents because they planned to purchase as an individual. A nightmare, this is arrogance or illiteracy((((((( Read the law on consumer protection.
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Змееустец
Level 16 Local Expert
November 22, 2022
They remember themselves, thank you)
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Дим
Level 11 Local Expert
September 2, 2019
A disgusting company that you have to deal with for years because of the monopoly in the market. there is absolutely no human face here - they never call or warn the client: You have exceeded the data limit - you will simply be cut off outgoing traffic without warning. Do you need to update your passport data to renew your domain? they will bill you, debit the money, and then, without even calling, they will cut off the paid domain because you have not updated the data. And after that, you will receive another invoice for payment! Can you imagine? in general, there is absolutely no customer orientation here. They live by their own internal rules and they don't care about you. I generally wonder how such a monster can exist in the market, when by its actions it causes damage to us and deprives us of profit...
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Алексей Иванюк
Level 5 Local Expert
March 23, 2021
Fast , calm , convenient . Everything was suggested, helped, I liked it
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Лёша Кава
Level 16 Local Expert
March 18, 2020
Tutbai Media office. The inside is clean, neat and clear. It's nice to be here.
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Александр Сизов
Level 6 Local Expert
March 8, 2020
There are practically no alternatives. Both domains and hosting are only here) There are small questions about hosting, but in general 5.
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Святослав
Level 30 Local Expert
December 15, 2019
Yes, you are cool, you are cooler than ushih, only sometimes it happens, your tech support ;)(
In general, everything is normal;)
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андрей переселяк
Level 4 Local Expert
January 20, 2022
👍professionals in their field!
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Eduard Rogov
Level 8 Local Expert
April 29, 2021
As a hosting service, it's not bad. You may not need to call technical support by phone. They always make you write by email.
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Андрей Дорошенко
Level 4 Local Expert
June 7, 2022
Hosting is super
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danya
Level 4 Local Expert
April 20, 2022
The best in everything.
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Александр
Level 11 Local Expert
November 13, 2020
Well done guys!!! They work clearly.
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Whale Studio
Level 5 Local Expert
September 7, 2020
Thanks to the hoster and Olga Zhiburtovich! La which one <3
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Олег Шатохин
Level 2 Local Expert
September 1, 2020
Thank you.
It is a pleasure to cooperate with you.
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Владимир С.
Level 5 Local Expert
February 3, 2020
An excellent hoster. All issues are resolved in a moment.