A very big plus is the location, gorgeous views from the terrace. A new and beautiful hotel. Everything is fine, except for the attitude of the management towards the guests.
There is no kettle or refrigerator in the room. When checking in, I had to ask for a second set of towels, as well as toilet paper.
The most surprising thing was the broken shower and the lack of soap, shampoo and shower gel in a disposable package.. It's all there, even in the most inexpensive hotels in the outback - it's a sign of respect for the guests. There is just a curve of the bank of the most business soap((
In the so-called cafe, when you want to come, take the menu and order food, you can't do that. We need to call the cook to ask him if he can cook, and then tomorrow. I still don't understand the principle of service. You can take a set lunch, but it is very tasteless. Onions in huge chunks in a salad in a tiny plate. If you choose onions from there, then lettuce is 30 grams. There are no coffee cups…
For such a price category, at least soap could be put in the room.
See original · Русский
3
1
Сергей Бибин
Level 5 Local Expert
August 12
Excellent hotel, lovely, clean and bright room, modern furniture, good equipment, everything is there. Beautiful clean air and a wonderful view of the lake. The hotel provides a good breakfast and a set lunch. The hotel is located within walking distance from the lake with a landscaped promenade and promenade. We will definitely come back here again.
See original · Русский
1
Елена Казакова
Level 5 Local Expert
April 13
We stayed at the Myadel hotel with my husband for a week, there is something to write for fans of objective reviews. The two-room room is very cozy, no bright colors, everything is in calm tones, towels for two are 6 pieces, snow-white and very clean, the bed linen is spotless. The bathroom is clean, equipped with toilet paper, a brush and an urn, which is important (and we have something to compare it with).
There is a TV with ZALA in the hall, in general there are enough channels, the locks in the rooms are electronic. There is a cooler with cold, hot water on the floor. The restaurant and bar are full of everything, yes, not everything is on the menu, but you will not stay hungry. There is enough food, everything that is available is cooked flawlessly, the prices are ridiculous. Someone in the reviews was dissatisfied, well, you got fat, for that kind of money, so that you could be fed what? 5 r breakfast, 10 set lunch. There are minor comments that I don't even want to write about, because we were cozy, comfortable, neither hot nor cold, the view of the lake is gorgeous. There is a cafe Single 200 meters away, the food is delicious, the prices are... Let's remember something and add it.
See original · Русский
5
Никита И
Level 6 Local Expert
May 14
It's a great place. Nice rooms, location, picturesque, polite staff (ready to help with problems). Cafes, bike rental.
Among the disadvantages:
TERRIBLE water quality (excess iron, fierce smell)
It so happened that we left a day earlier, but we can only return the money for an unproven service (accommodation in a room), no matter how ridiculous it sounds, if there is a "good reason" (illness of relatives, for example, with documentary confirmation)
This is a fierce game for me, we are already living in 2024.
See original · Русский
1
Ольга Капустина
Level 9 Local Expert
July 30
We rested on the new beach and stayed at the hotel, which is located across the street from it. We checked into a room that had some nuances with amenities.My husband turned to the administrator, who solved all the problems after a couple of hours, and we were given another room with a gorgeous view of the embankment. The room has a sleeping place, a wardrobe with hangers, a table, a cabinet with drawers, a mini-refrigerator, a TV, a small table by the bed, a set of towels, liquid soap. I would like a hairdryer and a kettle, but these are my personal whims).Meals are not included in the room rate, but you can arrange for a boarding house immediately upon arrival, which includes breakfast, lunch and dinner.The price is quite affordable.The food and dishes are for an amateur, I liked it, my husband did not like it very much. But everyone tastes different.The staff is polite and attentive. There are coolers on the floors, although there was no water there for the first two days, but then this problem was solved. And most importantly, after leaving, we found that we had left a bag of things in the room, and after contacting the staff, it was sent to us by mail, for which we are very grateful to everyone who took part!Result:I definitely recommend the hotel, good luck and prosperity to the management and staff, all the best!
See original · Русский
1
Илья Гусев
Level 15 Local Expert
August 16
We lived in a suite with my wife. Norms are in principle normal. But everything else is definitely a minus. The Soviet Union is resting. The attitude of the staff, except at the reception, is just terrible. We took board and board. That's horrible. It's better not to take it. You'll only regret it. The view from the room is beautiful. Everything else is definitely a minus. Breakfast is in the photo. Lunch and dinner were not much different. Like in the dining room. It will be difficult for a man to eat enough
See original · Русский
1
Лена Егорова
Level 8 Local Expert
August 3
The room stock is excellent. Clean, cozy. The staff is wonderful. This is where the positive feedback ends. Catering, food for three with a minus. There is no refrigerator or toiletries in the rooms. But there is a set of towels.
See original · Русский
1
Anik
Level 7 Local Expert
June 21
We lived in a suite in the middle of June. The room is spacious, the mattress is comfortable, in the evening it is quiet and you can sleep with the windows open (there is no air conditioning in the room, as well as soap accessories). We took breakfast, but we liked the set lunch many times more. The staff is friendly, there is a rental service, you can rent a bike. Good spacious parking. The beach area opposite the hotel was under reconstruction, but there was access to the water.
See original · Русский
1
Татьяна К
Level 4 Local Expert
September 22
It was the fourth time we visited this hotel, and this time the impressions were negative. We were given a room located directly above the bar-restaurant, and until 24:00 in our room the music was so loud that it is difficult to convey. It turned out that on Saturdays there is a disco in the restaurant until 24. For us, such a night show was a complete surprise. After all, we did not come to the hotel located in the reserve in order to stay up until midnight, we wanted peace and quiet, but got a spoiled rest. At the same time, there were enough other rooms available in the hotel not above the restaurant, and why we were given such a noisy room is a mystery. Our request for a replacement number was rejected. As a result, our overnight stay at the Serguch Hotel turned into a nightmare.
I do not recommend visiting on Friday / Saturday, unless of course you are the same lover of night discos in the room.
See original · Русский
Ольга
Level 7 Local Expert
July 26
Firstly, it is not clear why this is a complex. A hotel with nothing but rooms. Even the billiard room is closed. Secondly, the hotel complex provides a "room cleaning" service only on demand. That is, you have to hang a sign on the door handle, which is not in all rooms, and it is not a fact that someone will see it and your room will be cleaned. I can't say anything about changing towels and linen, no one entered our room during the six days of our stay. Food!!! This is the most interesting thing about this "complex". The site offers three food options: according to the ordered cafe menu (impossible because it is impossible), partial board (not provided because there are many guests), and finally board (breakfast, lunch and dinner). From this place in detail. The first two days were spent trying to set a time at which you can come and eat without waiting for an hour, but it was not possible. On the third day of unsuccessful attempts and waiting for an hour, a complaint was written, but it did not bring any tangible effect, because the quality and appearance depend as much as possible on the mood of the cook. One day you have a restaurant serving and a delicious dish, the other two are the worst nightmare of the "Soviet" canteen. The menu of the "pension" is missing (as unnecessary, since no one complained). The staff of the hotel itself is very friendly, the cafe is 50/50, there is no need to talk about cleanliness, there is not enough staff to maintain. The location of the hotel is excellent, the view of the lake is wonderful.
See original · Русский
Pavel D.
Level 5 Local Expert
June 15
It is very interesting to climb the fortress and its towers along the narrow spiral staircases of the Middle Ages. The children are delighted. And adults should have patience and strength. An endurance walk. Very authentic.
See original · Русский
Дмитрий Карпов
Level 4 Local Expert
September 10
An excellent hotel with luxurious rooms with Internet, refrigerator, showers and a balcony overlooking the lake. Polite staff. Delicious breakfast in the cafe on the ground floor.
See original · Русский
1
Алексей Р.
Level 2 Local Expert
November 6
The rooms are spacious, clean, the staff is friendly, 180 bel.rubles were given for a family room for three plus a dog.There is a cafe, but surprisingly you can only eat there for breakfast and then by appointment. And in general, the issue of nutrition in Meat leaves much to be desired...
See original · Русский
1
Татьяна татьяна
Level 13 Local Expert
September 1
The hotel is newly built, the rooms are good, the furniture is new, clean. Room cleaning is very lame, you need to ask for it to be cleaned, the lake shore, constant sand and everything in the room. Score 5 if the process is set up.
See original · Русский
Александр Никитенко
Level 9 Local Expert
July 24
I liked the hotel itself and the place. There was a single glass from the dishes in the room. There is no dryer for things on the balcony, there is no refrigerator. There was a cooler without water in the hallway. This option is suitable for a day or two, I do not recommend it for a long rest. The restaurant is incomprehensible, we arrived at 16 o'clock, and there was nothing to eat in it. They didn't try to visit him anymore, the car helped out.
See original · Русский
Натали Белоус
Level 5 Local Expert
August 11
I love this place.Everything is at a decent level.The staff is friendly, the rooms are clean.However, not all rooms have refrigerators.It is necessary to clarify when booking, if it is essential.Lakes, air.And what a beach and an embankment they made, great!It is worth visiting there at least once and you will want more.
See original · Русский
1
Ольга М.
Level 6 Local Expert
August 19
We rested for 5 days in August 24 with a family of 3 people.
Positive:
1. The location is excellent, near the lake and the beach, beautiful view from the window, free Parking.
2. A set of towels in the room is sufficient (for three 9 pcs.)
3. The presence of coolers on the floors
Cons (there are many more):
1. The family room for 3-4 people is very small, cramped, you can't turn in the bathroom and especially in the shower cabin.
2. There are no toiletries, no hair dryer, only one roll of toilet paper and the cheapest liquid soap in a suspicious bottle.
3. There is no dryer, there is nowhere to dry towels after the beach.
4. There is no air conditioner. In the August heat, it's still a test.
5. The apotheosis of my indignation is the absence of a refrigerator!!! Even in the cheapest hostels, guests are provided with a refrigerator. The reception said that it is only available in the suites. There is not even a common floor. Despite the fact that there is a lot of tension with catering in the hotel and in the city as a whole, we racked our brains every day what to buy from food so that it would not spoil in the heat. Shame on the administration, it's the 21st century!!! At the same time, there is a memo for guests in the rooms, where it is clearly written that ALL rooms are equipped with refrigerators.
6. Kettle, iron, microwave - in the common room on the floor. At the same time, something is constantly missing, you have to run around all the floors, look for what you need.
7. There is simply no sound insulation. Half the night you listen to the noise behind the wall. And you hear every word.
8. Cleaning on demand. I didn't want anyone messing around in the room in our absence, I tried to find a cleaner to just wipe the floors in the room. I didn't find it. As a result, I found an inventory room, took a mop and washed it myself.
9. Dirt in the rooms. I moved the chair and found a pile of garbage under it, probably a year old.
10. A separate topic is the cafe in the hotel. We have not understood the principle of its operation. You can never just come and eat in it at all, although the sign says that the cafe is open from 12 to 23h. We tried 3 times - it's useless. It seems like there is a customized menu for the next day, but the order must be made between 15 and 19h., that is, exactly the time when everyone is on the beach. We ordered breakfast once (there is no choice of dishes). It's just tears: two tiny, thin slices of cheese, disgusting millet porridge and dumplings (for breakfast! Apparently, what was not finished yesterday)
Conclusion: you can survive, but you need to prepare yourself morally seriously.
See original · Русский
александр П.
Level 7 Local Expert
August 27
A great place to relax. You can rent bicycles and explore the sights nearby. For example, an arboretum and a pharmacy. Recommended.
See original · Русский
Сергей
Level 12 Local Expert
May 13
We lived in a two-room suite. The price is pleasant 104 rubles white. Which is about 3,000 Russian rubles. A new hotel in 2018, near Lake Myasto. Two balconies with a magnificent view of the lake. A dressing room. The Jacuzzi is huge, for two. Friendly receptionist Valera. He will tell you what is there, where the shops are, etc. you wake up to the singing of birds. We were in May. In summer, you can swim, there is a swimming pool, boats, bicycles... A great place for any holiday.
See original · Русский
2
Юрий Лунин
Level 4 Local Expert
August 10
A wonderful hotel, courteous staff, a cozy room with a view of the lake, Parking, restaurant. A wonderful city with very hospitable residents.
See original · Русский
1
Ирина Бусловская
Level 9 Local Expert
June 7
A great hotel. They even played billiards. It would be nice to wash the curtains and tulle, it smells like dust. Nice bed linen. The embankment is being built outside the window, it's a little noisy in the morning.
See original · Русский
Helengia
Level 3 Local Expert
September 6, 2023
Проживали с семьёй в данной гостинице в августе 2023г. Внутри и снаружи гостиница выглядит вполне прилично, номера с современным ремонтом. В номерах, где окна выходят на набережную, очень красивый вид. Много вопросов и замечаний по обслуживанию. Работал только один лифт, второй сломан и заставлен цветком, уборка номеров отсутствовала вообще(3 ночи проживания), паутина на балконе и большие пауки, завтрак маленькие порции, приготовление самих блюд оставляет желать лучшего (сухие блины и запеканка), только черный чай и сублимированный кофе, натурального нет вообще, кофе-машина не работает, в месте, где стояли кружки и чай грязно и не убрано. Возле гостиницы только один ресторан неподалеку, в самой гостинице бар и ресторан не работали.
1
3
Ирина К.
Level 2 Local Expert
August 24
We had a rest in August. The room was very hot, there is no air conditioning and no mosquito nets. Accordingly, insects fly in and crawl into the open window and traces of them are visible on the walls and curtains. The hotel is located by the lake and mosquito nets are absolutely necessary!
There is no refrigerator or hair dryer in the rooms. There was no water in the cooler on the floor.
One of the advantages is a very friendly and friendly receptionist. A beautiful place, clean and well-groomed beach.
See original · Русский
1
Кириллов Андрей
Level 7 Local Expert
August 27
Wow!!! I didn't think there was such beauty nearby. I would like to guess the weather and no Turkey and Egypt is necessary!!! A family vacation for a few days is perfect!!!
See original · Русский
Татьяна К.
Level 3 Local Expert
August 20, 2023
Очень довольна проживанием в гостинице. Персонал очень доброжелательный, приветливый. Номера удобные, шикарный вид с балкона. В кафе кормят вкусно, разнообразно. Единственное пожелание - увеличить штат горничных, девочкам очень тяжело обслуживать столько номеров. Хочу пожелать всему коллективу всех благ. Спасибо вам большое!
4
1
Ирина Б.
Level 10 Local Expert
May 4
A relatively new hotel on the lake shore. We spent the night while traveling in Belarus. The rooms are good. You can smoke on the balcony. The restaurant was not used. It's very good for sleeping on the road.
See original · Русский
Сергей Апрельский
Level 10 Local Expert
June 24
A cozy hotel. Budget. There are places for checkers and chess games in the lobby. Cafe and bar. Friendly staff. A good location. I would like to have paintings in the room and a bigger shoe spoon. The room is closed with an electronic keychain. Delicious set meals.
See original · Русский
Казакевіч Татьяна
Level 11 Local Expert
August 14, 2023
Хорошая гостиница, у нас был семейный номер с 2-мя балконами, 2-мя двуспальными кроватями, гардеробной. Хороший вид с балкона на озеро. Вежливый персонал, вкусная еда. Озеро в шаговой доступности. Тихий район.
Из недочётов: номер рассчитан на 4-х, но стульев только два, стаканов тоже два.
Хорошее место для тихого неспешного отдыха.
3
1
Никита Никулин
Level 9 Local Expert
July 2
The rooms are clean, but not the cleanest linen. A good breakfast. There was no soap in the room, I'm not talking about shampoo/shower gel. The Internet is weak, there is no air conditioning or at least no fan. In summer, because of this, it is very stuffy, open windows do not save. Tap water with a smell.
See original · Русский
Александр
Level 13 Local Expert
August 26, 2023
Прежде всего место расположение комплекса лучшее. В номерах чисто светло и уютно. Лифт, кафе, кулер с водой в коридоре, огромный паркинг есть.
Конкретно в моем номере была сломана дверь на балкон (выйти на балкон было нельзя) надеюсь это единичный случай, но он есть.
3
1
Nata Butsyanava
Level 11 Local Expert
July 28, 2023
Уютные небольшие номера,есть номер для людей с ограниченными возможностями, в кафе можно попробовать заказное меню. Цены очень демократичные. Прекрасное расположение, через дорогу городской пляж, также недалеко прогуляться по парку вдоль набережной. Остановились в этой гостинице, а сами объездили все близлежащие озера,в т.ч. Нарочь
3
Надежда Копылова
Level 4 Local Expert
September 1, 2023
Приятный отель. Размещение в люксе очень комфортное. Два балкона, гардеробная, большой санузел, Горячая вода была постоянно. Очень много Телепрограмм. Отзывчивый персонал. Кафе нам было не нужно, так как в планах путешествие по Белоруси. Обедали и ужинали в разных городах. Чаще в ресторане Уозера. Всё понравилось огромное спасибо за гостеприимство Белоруси.
2
Иван Сивицкий
Level 2 Local Expert
March 22, 2023
Недавно посетили данную гостиницу со своей супругой, осталось хорошее впечатленье.
Хороший вид из окна, балкончик, свежий аккуратный ремонт, удобная кровать.
Расположен в очень красивой местности сама гостиница, рядом пляж городской - облагороженный, детская площадка, физкультурно-оздоровительный комплекс.
Магазины находятся радом, при необходимости уточнили их расположение у администратора, они в подробностях нам рассказали.
Имеется свой прокат велосипедов, к сожалению воспользоваться ими не могли так как был снег.
В кафе комплексные обеды есть по будням, подача выполнена с точностью до секунд, горячо и вкусно.
С утра позавтракали вкусным завтраком, подача яичница очень удивила в приятном смысле этого слова. Была подана в специальном блюде. По стоимости все устроил, недорого и вкусно.
В целом пребывание в гостиницы остались довольны.
3
Анастасия
Level 9 Local Expert
July 9
I liked the hotel in terms of the room, cleanliness and view, but the work of the so-called restaurant was shocking! You will not be fed even for your money, because the cook is alone and he can not cope, and the occupancy rate of the hotel is almost 100%.
See original · Русский
Никита М.
Level 4 Local Expert
May 26
A good hotel, comfortable rooms, two elevators (both worked), normal breakfasts. Beautiful views from the window. The only thing that upset me was the water with an incomprehensible smell
See original · Русский
Екатерина Жаркова
Level 6 Local Expert
September 26
Delicious set meals for a small amount of money.
The only thing is maybe a salad with fresh onions, which is not always appropriate at lunch, if you then have to communicate with people a lot)))
See original · Русский
Татьяна Х.
Level 6 Local Expert
January 18
Overall, it's good. But not perfect)
The water smells a little in the bathroom, but not too much and disgusting. Wi-fi does not finish up to the 4th floor, we did not even find the point itself in our room.
But the most interesting thing is nutrition. Upon check-in, we filled out a questionnaire with food exceptions and paid for breakfast. As a result, all 3 days they brought for breakfast what we wrote in the exceptions) in the kitchen they said that this information was not transmitted to them from the reception. So as a result, I paid for 3 breakfasts, but I was hungry.
And so good staff, clean, quiet.
See original · Русский
3
2
Иванова Алёна
Level 5 Local Expert
July 19, 2023
Отдыхала от турагентства Amazing Day,переплатила конечно больше,чем в два раза...Но о самой гостинице: номера отличные,хороший ремонт,телевизор,интернет( на 5 этаже не работал),вид с балкона прекрасный на озеро. Немного не хватает чистоты,покрывала на кровати были совсем не первой свежести... Но в целом норм. Питание - советский союз. Порции небольшие,гречка,пюре,вареная курица, винегрет и т.п. Приходилось ждать долговато,пока подадут еду. Но обслуживающий персонал очень вежливый и старательный! Они молодцы! Проблема ,видимо,в нехватке персонала.
Территория вокруг бедненькая,сходить особо некуда,вода в озере грязноватая,плохо чистят берег,вся тина и водоросли лежат на краю.На пляже есть душ,лавочки,детская площадка. В целом неплохо для бюджетного отдыха,но только при самостоятельной брони номеров.
3
1
Юрий Ширкевич
Level 6 Local Expert
August 1, 2023
Комплекс хороший, построен недавно поэтому мебель и техника новая. Номера уютные с большим обзорным балконом. Внизу ресторан, есть велосипеды напрокат.
Только обратите внимание, что это не само озеро Нарочь на фоне, а другое, под названием Мястро. До Нарочи еще километров 25, на велосипеде.
А так всё супер🏖️😊
1
Вероника Сафонова
Level 3 Local Expert
August 15, 2023
Номера довольно чистые и приятные, рядом озеро, в котором можно плавать, но слышимость, как будто стен нет вообще, также много вопросов к питанию. Рисовая каша и кусок вареной колбасы на ужин, а также салат из огурцов и укропа как минимум удивляет в отеле. Завтраки были не особо лучше. Помимо этого, как оказалось, в отеле летом проживают дети из спортивного лагеря, в количестве около ста человек, о чем как минимум стоит предупреждать, так как наличие стен все ещё под вопросом.
1
Владимир С.
Level 3 Local Expert
July 24
The hotel sucks. The rooms seem to be normal, but the service is just terrible. Linen is not changed, rooms are not asked to be cleaned, I had to do it myself, towels are not changed, empty coolers stand stupidly in the heat.
See original · Русский
1
1
Олег Жариков
Level 7 Local Expert
June 20, 2023
Хорошая гостиница. Практически на берегу большого озера. В номерах без излишеств, но всё красиво и в неплохом состоянии. Персонал приветливый, питание хорошее. В гостинице и на территории чисто. Можно подтягиваться к международному уровню.
3
1
Свистунов Владимир
Level 7 Local Expert
April 5
A great hotel. Fresh renovation. There's a cafe downstairs, of course, so-so. A girl in the colors of antlers wagon, food for an amateur. The kid at the reception is doing well. He suggested everything, told me everything.
See original · Русский
Денис Гальченко
Level 4 Local Expert
May 12
That's good! I arrived, marveled at the cordiality, spent the night, was surprised by the reception again in the morning and left. The room is standard. Some moments caught me by surprise (for example, I never figured out how to use the shower or there, I was surprised by the lack of water in the room) but all this was cured (of course, I did not call the extremely cute girl from the reception to the shower, I figured it out using the poke method, but I found water on the floor in a cooler).
I recommend you to visit.
See original · Русский
Александр Мелешкевич
Level 9 Local Expert
August 17
The price is especially pleasant. The employees are polite and friendly.
I liked the layout of the room
See original · Русский
игорь Иванов
Level 10 Local Expert
August 10
A nice modern hotel complex. Near the beach and the lake. It's a good place!
See original · Русский
Екатерина Гришкевич
Level 2 Local Expert
July 25
It is dirty upon check-in, it is problematic to wait for room cleaning at the time of stay.The cafes that are located on the territory of the hotel work according to their schedule (there is no compliance with the stated one)
See original · Русский
1
2
Г* Л*
Level 5 Local Expert
August 12
The overall impression of the stay is good! Clean, cozy, polite staff.
See original · Русский
2
1
Татьяна Зайцева
Level 8 Local Expert
October 24
The room is clean, I advise you
Price is quality . There is a billiards table on the 3rd floor
Beautiful embankment
See original · Русский
Анна Сидорова
Level 3 Local Expert
June 26, 2022
Добрый день! Отдыхали с 24-26 июня. Отличное место , чистейший воздух, озеро, спортивный комплекс рядом . Прекрасный чистый номер с шикарным видом. Но есть вопросы . Почему не работает лифт ? Пешком на 5 этаж не находишься . Ну и главное разочарование это бар, который находится на 1 этаже в кафе . Я конечно понимаю , что был большой наплыв гостей , но закрывать дверь перед носом посетителей, которые попросили сделать кофе или ставить табличку « Технический перерыв» это уже перебор ! Или из заказанных 4 чашек кофе , сделать 3 и со словами - мне некогда , у меня банкет ,уйти 👍👏👏👏 неприятно! А в остальном всё очень понравилось !