there are no questions for the guys, they are nice and cool, but there are big questions for the management and the director of the point.
Situation: give espresso a tonic - we don't have Schweppes.
Give bumble - we don't have any juice.
Give me a peppercino- we don't have tabasco. we ordered a classic cappuccino, honestly tried it and tasted better :(
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Show business's response
Никита Тисевич
Level 9 Local Expert
November 5, 2024
A hot fix is a double-edged sword, on the one hand fast service, a large number of outlets and the lowest price, on the other hand, coffee is often either too tart or almost without espresso at all, sometimes milk is very bitter. But most of the time everything is fine, and you push the disadvantages to a low price, so 5 stars
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Show business's response
Татьяна Стец
Level 30 Local Expert
January 7
Stale products were found at this particular point. Eating an old dessert is such a pleasure. It also has an above-average price tag. After that, I'll think a hundred times about whether to come back again, and even more so, I won't take such "goodies".
There are no special questions about coffee.
The staff was kind of tortured, but the guys were polite and pleasant.
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Show business's response
Julia Starushenko
Level 5 Local Expert
April 27, 2023
Coffee, as in all hotfixes, for this price is just super, I think. The staff is always polite and friendly, fast service, I haven't taken pastries there for a long time. A large selection of syrups, they have now become paid, but still cheap. For a large Raf with syrup, I gave it around 3.50, and it's delicious! It's better than in a coffee shop in my neighborhood for the same 5 rubles, but it wasn't even Raf, but coffee with milk and something strange instead of syrup. In short, if there is a hotfix nearby, I will definitely come in!
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Polina Morozova
Level 3 Local Expert
July 21, 2024
1. Please resolve the issue with espresso tonic. If I don't come, he's gone all the time.
2. In general, there is always something missing, you have to look for the desired drink in other places.
3. There are huge queues in the evenings and only one barista works, who obviously physically cannot quickly serve such a long queue. And after standing in line for 20 minutes, you will find out that your drink is not there)
It is clear that everything will not be perfect for such a price, but often because of these disadvantages you have to make a choice in favor of more expensive places.
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Love Life
Level 9 Local Expert
December 26, 2023
I happened to be there yesterday. The workload of the coffee shop is huge, considering that 25 days off and there are a lot of people. There was only one employee at the service. There are no complaints about the employee, she did her job efficiently, quickly and politely. But one employee does not have time to clean the tables, which have a huge amount of crumbs, smeared dirt on black glass, and so on. It would be possible to add one person to this point due to such workload
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1
Mauna
Level 2 Local Expert
September 25, 2023
Impolite service.
I work in the service sector myself and I know what I'm talking about. I came with a purpose .to order raf, but the guys didn't have milk, they offered me to take ice drinks, listed them, I decided to take ice Americano with the addition of caramel syrup. As a result, they give me a hot drink, and to my question "why is it hot", they told me that I ordered it, I answered that there was no such thing, but they told me: "I asked you again about Americano with caramel syrup, and you said yes."
I didn't argue, but I didn't take the coffee either. 3 rubles to nowhere. You see, if we are talking about the category of cold drinks at once, then it makes sense to make hot.
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1
М
Level 4 Local Expert
September 15, 2024
The coffee is full of delicious, but sometimes there is no coconut syrup. But I still advise everyone!
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Show business's response
lovelytarget
Level 10 Local Expert
June 26, 2023
06/25/2023, coffee was picked up at 21:34.
Two girls were working. One is for the cashier and barista, the other is cleaning.
In front of me in the queue, a man was incorrectly punched a Donation, he asked me to punch the right one. But both girls stood in a stupor, as if they had never met with returns.
🚩It came to the order. The girls were talking quite loudly, not immediately paying attention. Part of the queue dispersed looking at it.
The barista put on a grinding horn, went to jump and neigh to a colleague. When she finished chewing the Donut, she continued to work. The milk was beaten badly. The coffee came out too hot.
The counter is a complete mess: the lids are mixed, sugar is in each compartment, there are no tubes. When they asked for a tube, the girl just stood up and howled, otherwise you can't say. "Thank you, I don't need a tube," to which the girl shouted: "HOW IS IT NOT NECESSARY?" But none of the workers moved from their place to replenish the rack.
Terrible service. I didn't want to spoil the mood of the girls at the end of the shift and ask for a KZiP, although it would be worth it.
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1
Лея Теслюк
Level 9 Local Expert
March 8, 2023
As for me, the entire Hotfix network has deteriorated compared to what it was before. The prices for desserts are not very encouraging either. In the end, it's better to change the assortment and sell it cheaper or a normal piece, and not, as it is now, a 3x3cm piece for 4 rubles. Somehow it's not interesting at all)))
Well, in general, if we talk about this place, then in general it's not bad, coffee is like coffee. Sitting down to relax, chatting with friends is not an option, there is a passageway, the chairs are partially broken and therefore not comfortable and always dirty. But at the same time, coffee is still pleasing in price and taste, peppercino in general 🔥
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Дарья
Level 3 Local Expert
August 12, 2024
An unfriendly barista, a disgruntled face. Dark-haired with short hair. The desire to visit you disappears :(
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Юлия Харитонова
Level 21 Local Expert
August 12, 2023
You know, I drank coffee in different fixes, but in this case it's a bad choice, solid syrups in the raf, nothing interesting or new. The Raf was given cold. I like my coffee hot. There are people, but this is due to the price and the fact that the mall has an otherwise cheap taste of cold coffee😔
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Masha M.
Level 5 Local Expert
June 30, 2024
Bring back the old team!!!!! Or please teach new employees how to make coffee!!!! Coffee has become like water!
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Анастасия Д.
Level 7 Local Expert
April 27, 2023
Very tasty coffee, I often visit this chain of coffee shops. I was looking for a hotfix on the 3rd floor in Dana, as a result, it turned out to be on the second in the center. I don't know, maybe I misunderstood something, but the 3rd floor was written in Yandex maps and the "guidebook" itself showed the 3rd floor. In any case, I recommend the coffee shop, it's cheap and delicious.
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Стас П.
Level 8 Local Expert
May 4, 2023
The girl with the red hair made us the best coffee in town. Without exaggeration. Excellent service! We thought this was a feature of the network, but at another point in this franchise, they made us absolutely disgusting coffee with disgusting service.
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Виктория
Level 13 Local Expert
February 16, 2024
Delicious pomegranate tea
Dirty tables, employees simply do not have the opportunity to go out to clean them (the photo is still the cleanest) the service is ok
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Алексей Дашко
Level 13 Local Expert
August 12, 2022
Delicious drinks, the guys are polite, well done, they cook quickly and well. The prices are reasonable, there are a couple of tables. There are not enough of them during rush hour and there are queues.
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1
Злобный мурлок
Level 8 Local Expert
May 5, 2023
The most responsive baristas. They always make delicious and high-quality coffee. They charge you with positive energy for the whole day.
However, there is one drawback, the tables are often occupied by people or children who came to sit on the phone.
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Лизочка
Level 12 Local Expert
June 15, 2022
The atmosphere is wonderful. I didn't wait long for my order. Comfortable, stylish interior, delicious food and drinks. Good, kind, attentive staff.
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Артём Г.
Level 4 Local Expert
March 21, 2024
I ordered 2 rafs with almonds and blackberries in the end I was left to blame for ordering one raf and one cappuccino 🫡
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Пневмотроник Минск
Level 30 Local Expert
December 21, 2023
Clean, friendly staff, normal coffee and desserts.
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Сауть А.
Level 5 Local Expert
June 13, 2023
I think the best coffee shop is price-quality, I really like RAF, I always take it when I pass by, and there are nothing like sweets there)
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1
Оксана Самойлович
Level 5 Local Expert
July 17, 2022
The staff is very cultured and kind. The service is fast and professional. I really like. Well done. Oh, it's delicious coffee and pastries.
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3
лера свек
Level 5 Local Expert
March 3, 2022
in general, I want to put one star, but so be
it, I went once two months ago for coffee, it was terrible, too bitter, impossible to drink. since I was there for the first time, I thought, well, who doesn't happen okay. yesterday I went again, but I was already somehow wary, but is it worth trying to buy again if it would be disgusting. I bought an ice cappuccino with almond syrup. I can't tell you what he was like... bitter, it also felt like only milk and water; I drank in general through force, I did not want to throw money in the trash. I concluded that I would not go there anymore, I only wasted my money (at least in the near future)
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Valentin Baro
Level 15 Local Expert
October 20, 2023
You can always buy delicious coffee and cake on the go.
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Lesya K.
Level 2 Local Expert
November 15, 2022
A classic problem: you buy coffee, as a result it turns out that it is not available, then the lids are out. Go spill the coffee on yourself, we missed that we ran out of everything. Such a service
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3
Макар Пустовой
Level 10 Local Expert
March 9
Delicious coffee
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Анна Погудо
Level 4 Local Expert
June 30, 2022
the girl at the bar on June 30 at 14:30 is as unpleasant as possible. I came up, they greeted me, and there was silence in response. I asked if there was a menu on the leaf, since my eyesight was bad and I couldn't see, the girl asked "whoooo" with such an intonation that I felt like a fool. I didn't want to order anything and ask any more. the service is terrible.
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Полина Венберг
Level 12 Local Expert
November 8, 2022
I love the hotfix! The most delicious coffee and cheesecakes I've ever tasted.
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1
Вадим
Level 9 Local Expert
October 30, 2022
In the morning, the coffee is tasteless (sometimes bitter, sometimes very weak)
Snacks are worth the money, because they are delicious and not bad in size (toasts, tubes, etc.)
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1
Захар Лаптёнок
Level 3 Local Expert
March 6, 2024
Very long waiting time, one person is working
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1
Наташа Даймонд
Level 8 Local Expert
November 7, 2022
It's cool, you can have a snack at reasonable prices and in a variety of ways
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Alex MagiC
Level 14 Local Expert
September 23, 2023
A chain cafe, not a Starbucks, well, the prices here are simpler.
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1
Егор
Level 9 Local Expert
March 9, 2023
Fast, tasty, cheap with respect and love
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JohnnyParshino
Level 12 Local Expert
December 4, 2022
Raf and two donuts saved from the winter disgusting mood, insanely delicious coffee and desserts
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Кристина
Level 13 Local Expert
October 8, 2021
The coffee was very bitter once. I took flat white (flat white)
(Most likely the pamol is poorly configured or the grain variety is not so good)
Desserts are at an excellent level as always. A large selection of everything and not expensive😊
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Дмитрий Александрович
Level 21 Local Expert
July 8, 2023
Great coffee for a short queue.
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Глеб Сысков
Level 4 Local Expert
April 15, 2024
Very dirty tables
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1
Анастасия Школик
Level 8 Local Expert
February 15, 2023
I love buying raf there.
But sometimes they run out of cream🤷🏼♀️
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Алексей Сазановец
Level 3 Local Expert
May 19, 2023
As I won't come for a break forever, and coffee is nothing like that....
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2
Ольга Иванова
Level 19 Local Expert
August 27, 2021
I did not use the cafe's services, I passed by, but there was a queue at the counter, and the offered assortment looked very appetizing.
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3
Olesya L.
Level 6 Local Expert
October 17, 2023
very tasty sandwiches
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1
Владимир Банитов
Level 21 Local Expert
December 10, 2023
Good coffee!
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Irochka
Level 5 Local Expert
July 30, 2022
Good guys work, they serve very quickly! Thanks
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Твой властелин
Level 5 Local Expert
June 21, 2022
The guy who makes coffee is actually a great guy!! The service is top-notch, and the color of the phone is great. 👌