Houston
45 reviews
July 25
I contacted the service 4 times, 3 of them for the repair of the brake system. When I picked up the car for the last time, they said that the brakes were now all sorted out and as new. Everything was fine until the 4th Appeal. Read more about the situation: I jammed the handbrake on the road (Monday evening), called the service before calling the tow truck, they replied that they were unlikely to look today - they would look tomorrow (i.e. Tuesday), how the car was delivered, everything turned out to be busy and they would look on Friday (at best on Thursday). I had to prove what I had promised before. As a result, when dismantling the caliper, new pads installed in the same service were split (to which I was told that it was impossible to remove the caliper without damaging the pads, as a result, they installed the damaged pad back to me). + they said on the phone that the muffler was damaged, upon arrival it turned out that the nozzle of the rear can was broken off, although no one told me on the phone that it broke as a result of some of their actions. I found a photo from a tow truck, it shows that the muffler is intact and I gave the car to the service with two nozzles, to which they replied that "it fell off itself from old age." We started looking for a nozzle in the parking lot, and eventually it turned out to be on the table in the service. They answered my questions that if there are claims, they should do an independent examination, and added that I was just unlucky with them.
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1
January 23
I won't apply a second time. I am writing a review in order to improve the quality of services.
1. I stopped by at 10.40 for an oil change in the engine, and left at 12.20.
2. The specialist is looking for a tool for a long time - it is not at hand, you have to look at neighboring workplaces.
3. We haven't heard about overalls and order here: it's dark, dirty and wet.
4. "Oh, this is the first time I've seen protection on a Sprinter!" - the words of a specialist.
The projection of improving the quality of services and the safety of employees is obvious. I'll leave some pictures to confirm it.
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2
April 27
There was an appointment to replace the silent blocks of the front levers and replace the front brake discs.
The work was done efficiently. The collapse and convergence were made on a modern stand. The mechanic who carried out the work is a professional in his field. I recommend
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2
September 8, 2022
Very cool specialists. Everything was done coolly, quickly, and efficiently. Now this is my favorite service station.
Very cool specialists. Everything was done coolly, quickly, and efficiently. Now this is my favorite service station.
P.S. I want to add my review. I arrived to change the antifreeze at the agreed time, waited an hour until my car was driven onto the lift. And one of the employees said that Konstantin signed me up at the same time with another client.
Further, I agreed on the possibility of making an antikor with them, the same Konstantin said that some moments would need to be spoken in a voice. And within four days he stopped answering in all messengers and picking up the phone, sometimes he just dropped it. I was told by the general number that Konstantin works in the body shop and nothing happened to him, he asked me to call back and what do you think? Of course, it is still ringing and all messages in messengers have been read.
I am updating my review and rating on 09/08/2022. There is no longer any desire to use the services of this service, as well as to recommend it to anyone. All the best.
P.P.S. And the person who answered me on the phone announced the price of candles for my car 2 times more than the price in any store.
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5
1
December 20
Good service, the guys clearly and clearly explain what the problem with the car is, they do not cheat in the price, as many people see in front of them a young guy who can be given absolutely unnecessary repairs 👍
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April 8
Good specialists. High level of service. Quickly, clearly and accurately. I wish you business development.
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3
November 8, 2023
With this review, I want to warn potential customers of this service station.
I got there by accident, the brake tube flowed. We did it for 4 days! To call to warn about the delay is not about them at all! As a result, for 550 rubles you get this quality of installation and several screws into the car body. Then the tubes were not fixed at all and rubbed against the spar and tank.
I put 2 stars only because they recognized the jambs and tried to fix them.
I do not recommend it!
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1
September 27, 2023
Excellent car service. Performed repair of the suspension and the automatic transmission. The box kicked, and then became a stake at all. Everything was done quickly and efficiently: after repairs, I go every day for more than a year, no problems. In general, I recommend
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2
February 12
They quickly defected according to the stated malfunctions. During the day, the floor of the car was "sorted out". And by the evening they gave it back in good condition, they waited for me until I got back from work.
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2
August 3, 2023
The guys did well, I drove the car, did it on time, the quality of the robot is excellent, a good team, convenient location
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3
January 30
Well done guys. They will solve any problem both in terms of mechanics and bodywork. I definitely recommend it.
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3
October 5
Excellent car service. Well done guys!
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April 23, 2022
Excellent service station! The guys know their business and always try to find time to inspect the car as quickly as possible. I constantly ask for help in Houston and every time I am satisfied with the result, the quick solution of issues and most importantly - the price.
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5
2
February 19, 2022
Excellent workshop! Qualified specialists!
We made repairs quickly, efficiently and not expensive. They work seven days a week, they provide excellent advice on car problems.
I advise you to contact them for help.
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5
2
June 4
Reasonable prices, smart craftsmen, nice people
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2
August 9, 2022
Good afternoon!
Guys, I would like to thank you from the bottom of my heart for the work you have done with my car. 2 years ago, I faced a similar problem for the first time, I was driven back and forth for 3 weeks, until they found and changed the coil, the car troilated, and my heart jumped out, because cars are a daily working tool for me. And you did it with lightning speed yesterday (I'm not kidding!). Thank you very much, I am very glad that you were recommended to me once, I, in turn, also recommend you
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3
2
October 12, 2023
The car was accepted as soon as I could arrive before the service station. It was necessary to remove and put the starter after repair from their partner "Avtoyunit". In general, we did everything within the agreed time frame. Another partner of Avtounit had a more expensive job. The price of the issue at this service station for September 23 was 55 rubles. When the car was taken for repair for a day, they did not give any papers that the car was with them.
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August 11, 2023
They painted the bumper for a hundred. I liked everything - from the polite service to the cool painting - it's indistinguishable from the factory
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1
December 7, 2021
Great service! The prices are adequate. If the repair is quick, you can play a Playstation. Coffee is poured for free. You can relax on a comfortable sofa. The mechanics are careful, they consult with the craftsmen before starting work.
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6
1
April 20, 2023
Excellent service and quality of work! The guys are always friendly and polite! I recommend it!)
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1
October 31, 2023
Normal HUNDRED. The guys work in a simple way, not without jambs. But in general, the impressions are positive.
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3
January 9, 2023
Good decent guys . They are engaged in painting and body repair . The quality is at a high level.
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1
May 15
They do everything efficiently . And on time
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2
September 2, 2022
Excellent service. It was urgently necessary to replace the alternator belt. They were accepted at the very close. It was done quickly and efficiently.
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4
1
August 17, 2022
The guys are well done, qualified. They delve into the problem, find a malfunction, fix it. All specialists are available: auto electrics, plumbing, bodywork. The execution is high-quality and on time. I recommend.
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4
3
October 23, 2021
The best HUNDRED I know!excellent quality, human attitude to customers, reasonable prices.The speed of the work performed and the QUALITY, that's what you can expect from this car service!Employees and Managers can be wished good health and prosperity!!!!
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3
2
November 27, 2022
Houston - we have problems!)
This phrase is not about this service station!)
The guys solve all the issues on time and without too much fuss. Masters of their craft :))
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3
2
November 13, 2023
Professionally, competently, quickly.
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July 9, 2023
Very good and high-quality service. The work is carried out on time, without excuses and jambs. Always in touch
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2
January 8, 2022
A good car service. Competent staff. They do not chatter to chatter the client, but actually find the cause of the breakdown and eliminate it. The prices are adequate in principle.
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5
1
February 14, 2023
Everything was done quickly, efficiently and with respect
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1
1
November 30, 2023
Good body builders and locksmiths
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2
June 20, 2023
Quickly, in color ;) The selection is well done!
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1
February 2
Great guys.
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3
July 23, 2022
The guys work quickly and amicably, well done, I recommend it.
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3
1
April 25
I liked.
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2
May 31, 2022
Everything is very good. Service, quality, speed...
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3
1
January 28
Everything's fine
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2
December 3, 2021
Everything is very well organized. Professionals in their field.
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5
1
December 1, 2022
Good car service, normal prices
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2
1
April 28, 2022
Excellent service, I really liked it
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5
1
August 26, 2023
Expensive
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August 25, 2022
The masters know their job
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3
1
March 25, 2023
Everything is normal
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1
October 11, 2021
Smart guys.
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3
1