Good afternoon. I want to leave a review about the terrible work of the online store.
Why form an order, wait a few days to get a refusal, since it is not in stock. At that time, there was a store availability. I'd rather buy it there!!! But no, I decided to collect all the things in one store for convenience. There was an online payment for a large amount. Finally. The goods have all disappeared from the stores. The order has been cancelled. The money is not refunded for up to 30 days... The mood is ruined, as it was a gift. You are the worst store.
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Елена Ш.
Level 7 Local Expert
January 8
Excellent service, just like in the St. Petersburg Gallery. The sales girls are attentive and help with the selection. I highly recommend it.
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Агентство контроля качества
Level 4 Local Expert
August 8, 2024
I received a pair of certificates for almost $ 300 as a gift! I went to the website to choose my clothes and underwear, realizing that I can only pay with a certificate at a company store. However, there is something in one store, and some of the selected ones are not, but there is in another, etc. I collected a basket of 10 things, tried to arrange it so that they brought it to 1 company store to pick it up there. As a result, the robot girl on the phone could only repeat the same thing like a parrot: "we do not accept certificates in the online store, buy in retail", and in retail there are no necessary sizes, there is only a vicious stupid circle! In fact, the company received real money (for certificates), while forcing me to travel all over the city to different stores to collect the goods I need one by one! Instead of bringing everything to 1 place for the convenience of the client! Terrible service, terribly untrained consultants!
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Анастасия
Level 7 Local Expert
August 27, 2024
Faced with the problem that the man described in the reviews earlier. They promised to fix it, but the service is stable.
We ordered underwear from an online store for a friend as a birthday gift. When ordering, I clarified that it was a gift, but the product came simply in a mail bag with a huge sticker of the addressee, and inside which the usual transparent rustling!! And that's how to give it? We didn't count on the box (we already realized what the extra is.a fee), but at least a simple branded package could be arranged!! And not as purchased it is unclear where. This is underwear, so to speak, a personal and intimate gift, and here it is. The impression of your store is ruined.
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Alexandr Kvitun
Level 2 Local Expert
March 5, 2024
I made an order on March 4, I expected that everything would come in a gift box (it's logical that the holiday on March 8 is coming soon). I did everything as it was indicated on the site, but as it turned out, the box also needed to be added for 1 kopeck. When specifying the order, the operator did not even ask about the box. As a result, they were delivered in a regular package. They refused to solve the problem. The service is zero, please pay attention to the management!
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Анастасия
Level 13 Local Expert
December 30, 2024
My favorite lingerie store
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Артем Л.
Level 8 Local Expert
February 19, 2023
Fantastic garbage, I bought a bodysuit as a gift, after I opened it, at first I thought I was being filmed by a hidden camera, I was waiting for a trick, but the catch is that 110 rubles were withdrawn from my card for a product that is of higher quality can be found in wilberis from every second seller at a price of 6-12 rubles. Disgusting quality, you can see how crookedly, with scissors, the edges of the product are cut off. Thanks for spoiling the impression, the evening was ruined, I won't buy any more here. Unfortunately, you can't put less than one star here.
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Антон Ахрамович
Level 11 Local Expert
January 5, 2023
Gorgeous lingerie: high-quality, ergonomic, pleasant to the touch and to the eye. The wife is very pleased. And me too ;)
P.s. nightgowns and dressing gowns are also fire!
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Алеся Концевая
Level 6 Local Expert
November 25, 2022
I recently discovered this brand for myself. The quality is of course super, but most of all, I am finally glad that something is not grandmother's and not with mountains of foam rubber. Very feminine and sexy lingerie. Recommended
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Света Григорьева
Level 18 Local Expert
January 18, 2022
Friendly, competent and unobtrusive consultants.
A wide range, you can get lost in the choice)) but a consultant will always come to the rescue!
The fitting rooms are clean
Frequent discounts and the opportunity to order goods online
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sasha novitski
Level 9 Local Expert
January 5, 2024
Great store, polite attentive sellers
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Дмитрий Р.
Level 6 Local Expert
July 9, 2024
A chic lingerie store
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София Кульгавая
Level 4 Local Expert
April 26, 2022
A good store. Friendly, and most importantly polite, staff. A huge range of high-quality underwear.
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Эдуард Валенто
Level 7 Local Expert
March 9, 2021
A chic store, a huge assortment, constant promotions, the assortment is huge. Every man will be able to choose his favorite gift.
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MА
Level 13 Local Expert
October 25, 2023
Tactful consultants. Not a bad choice.
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Евгений Пивоварчик
Level 9 Local Expert
May 18, 2022
The choice seemed a little less than in other stores of this chain
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Дмитрий Морозов
Level 4 Local Expert
July 15, 2019
I like almost all models of underwear from Hunkemoller.
The prices, in my opinion, are small.
The model range is updated quite often, and there are also products at discounts.
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Ирина
Level 10 Local Expert
March 23, 2021
They sew very comfortable and beautiful underwear for large sizes, they have never left without buying
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Nataliya Ната
Level 11 Local Expert
January 6, 2022
The store is great, but there are few models for ladies with shapes
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Andrew Spicy
Level 16 Local Expert
March 30, 2021
A store of cool underwear for girls. I took a certificate for a friend here, everything is on fire 🔥
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Ульяна Цапля
Level 5 Local Expert
February 20, 2020
Surprisingly, there are large bra sizes, which we really miss.Very beautiful and high-quality linen, worth the money
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Елисей Е
Level 26 Local Expert
February 6, 2023
A good place
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Елена Дубовик
Level 8 Local Expert
July 6, 2021
Favorite underwear.
Pleasant consultants!
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Anonymous review
September 21, 2019
High-quality products, friendly staff! It's nice to go to such a store
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W.
Level 4 Local Expert
February 16, 2020
A large selection, a good size range, polite consultants.
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Alena Ti
Level 6 Local Expert
February 20, 2020
A good choice, I really liked the nightgowns, the prices are nice!
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Юлия Мельник
Level 5 Local Expert
July 10, 2019
An excellent selection of underwear and home clothes. Excellent staff