Hyundai, Astana Motors
266 reviews
November 1, 2024
Assalamualeikum to all
A good center
Excellent staff
Delicious coffee
Pretty girls
The service is at a good level
The restroom is always kept tidy and clean
I like it here.
And there are cars to choose from
In general, it's great
Don't pass by, at least take a look, take a look.
Have a nice and positive day to everyone.
Thanks!
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January 21
Excellent Hyundai service center! I would like to express my gratitude to the manager Dmitry Vitkovsky for his professionalism and attention. They accepted it quickly, did it efficiently and promptly. I recommend it!
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December 3, 2024
A wonderful car center . The staff is wonderful and helpful. A comfortable corner of the coffee shop and playground. A product for every taste and customer's wishes.
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November 28, 2024
My sister bought a new car in 2023, and today there are more than 6 breakdowns that have not been fixed. The power windows on the three doors stopped working in turn.
But that's half the trouble. At 30,000 thousand mileage, when the car was still under warranty, problems were found in the engine operation. Since November 1, and this has been more than a month, the car has been in the Hyundai Center service center.
Several letters were sent to the company demanding that the car be replaced with a new one, as "the product is not of proper quality."
The worst thing is that the car was taken on credit, the interest rate is considerable, I bought it to avoid problems with a used car, we thought once it was new, then there would be no problems for the first 2-3 years. But as it turned out, the quality leaves much to be desired.
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December 1, 2024
A VERY GOOD CAR DEALERSHIP. EVERYTHING IS AT A GOOD LEVEL. WHILE YOU ARE WAITING, COFFEE DRINKS WILL BE OFFERED, BY THE WAY, EVERYTHING IS AT THE EXPENSE OF THE CAR DEALERSHIP. THE MANAGERS ARE GREAT. THEY KNOW THEIR JOB RIGHT AWAY. EVERYTHING WAS CAREFULLY EXPLAINED AND SHOWN. THERE IS ONLY ONE DISADVANTAGE OF WAITING FOR A CAR FOR A LONG TIME. AND SO PROSPERITY TO YOU GUYS 👌👌👌👌👍👍👍👍🌹👋👋👋👋
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December 13, 2024
We bought a car at this dealership, everything is great. Quickly, without deception, the attitude to the client is at the highest level! The manager was Tair, who was always in touch, he solved all issues very quickly.I wish him a fast career growth, Tair, keep it up, thank you!
Great car dealership! I recommend it to everyone!
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December 19, 2024
The car wouldn't start, I went to their Service Center on Suyunbaya. I thought specialists were working there. Naive! And what is the result!? An auto electrician, like a fortune teller, says maybe this, maybe that. They gave a diagnostic sheet stating that the battery is low and that's it! And for this they take money and a lot of it! I do not advise anyone to go there, private electricians are better versed. I found the reason without them and it was much cheaper!
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April 3
I took the car. Half a year later, problems directly related to comfort while driving began. I checked in under warranty, as it seemed to me, but I had to read the warranty cases three times... They mentioned that my problem relates to regular wear and tear. Get ready to Pay for all Hyundai Shoals
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December 8, 2024
Great interior and the cars are gorgeous! They will always remain the best like Mercedes!
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May 11, 2024
We bought a car here. We were very surprised by the service, just a new level. They told me everything, showed me and explained what advantages each car has. Special thanks to manager Dastan, a professional in his field. Such professionalism is rarely found.
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January 11
It takes a long time to get spare parts under warranty. I changed the signal, because my native died after 6000 km of running. I had to wait 3 months. Not a little, right? Overall, everything is fine. At least you haven't forgotten about my problems.
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January 3
Everything is fine, you can go there safely, I'm doing car maintenance there, I signed up, I arrived, everything was done, I left
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November 22, 2024
Excellent service.the service is at the highest level.we had a consultation and explained everything clearly and politely
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May 26, 2024
Excellent service. Polite staff. The service is at the highest level. There are representatives of banks, cafes, a children's room. I liked. I will advise my friends and acquaintances.
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April 20, 2024
The service is at the level of a professional team , I want to pay special attention to sales managers , in particular respect to Victor . the guy explains very competently that he is satisfied with his work for more such specialists.
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January 3
Excellent service 👌manager Iskander and Myktybek are professionals of their work , prosperity to you
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April 28, 2024
Magozin's car is a good big one, a lot of good cars and it's not expensive, that's a fact. Clean, bright and cozy. The customer's attitude is attentive.The people working there are competent. I recommend
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July 18, 2024
Great salon! The service is at a good level! Courteous professional staff, free drinks available! We bought a car, we hope it will last a long time!
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March 9
He's very rude, rude, talks like he wanted to buy it, he just had to see the car, I already bought it, now I'm canceling why such a car with such service
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July 17, 2024
We bought our first new Sonata car here, thanks to the car dealership staff who are always polite, thanks separately for the free coffee and tea coupons
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January 5
The good guys bought the manager's car from the salon, explained everything. Well done
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March 4, 2024
The salon is super ; the managers and other salon specialists are professionals . Everything is very fast, mobile and on time. Special thanks to our manager Tair, who guided us from the beginning to the delivery of the car. I really liked it . I recommend.
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December 17, 2023
The quality of the work wants the best. I left the car under warranty. At first, the windows stopped working for me. I have dealt with this problem three times, but only the third time they recognized the problem and applied for a replacement of the power window control unit. Now the signal is gone. They also didn't want to take the car at first. Then, after all, they drove me to the diagnosis. We spent two and a half hours poking around. As a result, they said that the horn itself was not working properly. And without a signal, it's somehow not comme il faut. While waiting for the spare part, you need to do something. I went to the debriefing to put a replacement for now. I found it from the accent. We checked it before installation. I happily went to put it on, put it on, but it doesn't work. I decided to check my signal. In the end, but also turned out to be a worker. Now I don't know what to do
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August 19, 2024
The service is terrible in the technical department. Kirill is the receptionist there, people like him shouldn't work in decent places. It feels like the client has to run after him and the clients owe him something. The sediment remained from visiting Hyundai on suyunbai
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March 7, 2024
A wonderful salon, an excellent choice of cars, qualified staff, convenient Parking. Everything is great. I recommend you to visit
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October 3, 2024
The service is at the highest level. I would especially like to mention Victor's manager, a professional in his field.
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May 30, 2024
The staff are well done, the service is very pleasant, especially the guy is the manager of the Alibi Shore, very polite, the service inspires confidence
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March 3
Disgusting service. Wait 40 minutes for the manager to find out about the availability of the car. The worst car dealership.
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January 18, 2024
Excellent service, very attentive managers. Real experts in their field. The process of purchasing a car is easy and carefree.
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January 29, 2024
It is convenient that you can see from the cameras what the master does with the car when you arrive at the LLP. Cameras in front of the mini bar, you can watch while drinking a cup of coffee with fresh pastries🫶
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April 16, 2024
Handsome guys! They do everything quickly... prices would be reduced a little and spare parts, so that everything was available, it would be super!
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December 1, 2024
The best Hyundai dealership in Almaty
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May 14, 2024
At the beginning of the year, we purchased a Tucson, the service is excellent. The only thing when issuing a manager's car is not frozen with an explanation of what is for what and how it is arranged, after how long the first one is. etc.
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October 27, 2024
Well done, they serve the client at a higher level of tea, coffee, juice of such auto salons, you can stretch
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February 23, 2024
The service cannot eliminate the fogging of the headlights on a new car, and the drivers who work in their service are some young guys who I do not know and stood playing, I personally watched on their TV,the management of the Hyundai service in Suyunbai Almaty, you need to recruit masters and not assistants for your service station
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June 17, 2024
Excellent service. Polite staff. All spare parts are available at a reasonable cost.
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November 25, 2024
The best service. Competent car electricians.
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February 29, 2024
Well done!!! Everything is fast, Rinat guy is generally above all praise, the workers are well done, the insurance is a loan, but the pros are the pros
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February 17, 2023
I have been a customer of the Hyundai Suyunbay car dealership and service center for several years now. If there were and still are questions about the work of the sales department, then the work in the service center is set at a very high level. Starting from accepting a call by phone and up to the repair work itself, the professionalism of the majority of employees is felt. Since I have resorted to the services of the service center repeatedly over the past 3 years, I can judge the level of work as impartially as possible, whether it is a planned maintenance, repair or warranty case. I have seen different employees at work, but I will say something special about one of them. Vladimir Tarasov is the undisputed leader in the quality of work. He solves all issues professionally, promptly, calmly, thoughtfully and respectfully. His attitude to work makes us believe that the level of service in our country can change for the better if there are more such workers in each area. I myself work with consumers of services to some extent, and I noticed that in my work I even adopted some of Vladimir's skills in working with clients. I hope to maintain such a high level of work of the service center in the future.
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January 9
Not a bad car dealership. Everything will be shown and prompted.
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December 7, 2023
Good sales managers, everything is as it should be and will advise and tell and show. But contract lawyers work for a long time. And most importantly, there is no trade-in department. We gave the car to a trade-in and waited for our new one for 5-6 days. They could not figure out the documents, the receipt of money, etc.
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July 20, 2023
The quality of work is good, the staff is polite, the attitude towards customers is good, attentive, they will advise you how best to sell or buy, there is a good selection of goods to choose from
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July 6, 2023
Excellent service, adequate and friendly staff! The disadvantage is that they accept only cash or plastic, it is not very convenient. I hope this will change in the near future) And so everything is at the highest level, well done! 👍
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August 15, 2024
Yes, they can attract something, but unfortunately there are no new cars at an affordable price like Tucson and Satafe under the age of 23
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November 22, 2024
There is one that is not needed , any one I will be very glad to take it
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October 4, 2024
Friendly and attentive staff. In particular, the managers Nursultan and Aray.
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November 19, 2023
Thank you I really liked it, the managers explained it very well and thoroughly,thank you I really liked Hyundai center
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April 16, 2024
The salon, like everyone else, is similar. The staff is good, everything was explained. But you can't just buy a car, wait a month or two, at least, and this is for the citizens of the KZ
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March 25, 2023
It became terrible, somehow gloomy and uncomfortable, I used to come to my home, but now the service consultants have changed, they sell everything that is possible for a lot of money, and without blinking an eye. Back in the fall, I complained about a small engine noise, then they said it was uncritical. Recently I came back with this complaint, and now they say that the engine died and offered a used engine for 1 million tenge or order a new one for 2.5 million tenge. Hello, garage, what do I hear? And did you say how you drove? You can't ride it!!! And in the autumn, then why were they silent? Well, then I went to other mechanics who looked at the engine and said you don't have enough oil, you just need to change it. Well, where is the truth? And the truth is that these so-called consultants make a day of trusting clients. And their coffee costs from 890 tenge, and they used to offer it for free...
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October 12, 2023
There are no complaints about the service, but a careless attitude to work, they understood the wing a little, not much but not pleasant, I saw it after a few days, you can't prove it anymore. In general, there was an unpleasant aftertaste. The wires were wrapped with blue duct tape, which catches the eye as if there is no black.
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