Hyundai Center Minsk
235 reviews
March 30
I have repeatedly contacted the car center at 8 Khmarinskaya Street. Always friendly staff, excellent service, experienced craftsmen!I recently had to contact the body repair department.Special thanks to manager Vadim Gapanovich for promptly resolving all issues related to the repair of my car.He is a competent, polite employee, a professional in his field! Everything was done efficiently and on time!I recommend it to everyone!
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September 13, 2024
I was in the service at Khmarinskaya 8, the service staff is simply beyond praise , the master consultants Sergey and Ivan were very willing to advise and prompt me on all my questions.
They recommended what is better to do in my car on my mileage , guided by the price of spare parts and works . The price is certainly expensive , but everything was reasonable on the part of the masters . I asked to be present during the repair of the car , we gave safety instructions , gave a protective helmet and a bathrobe , IT 's VERY NICE that we took care of the safety of things and safety in general .
The workshop master, Vitaly, once again familiarized me with the list of works, introduced me to the mechanic, my name is Vladimir, and also answered all the questions that I had willingly.
The workshop itself is bright and clean, a very pleasant impression of being in the repair shop.
I am delighted with Hyundai Avtograd, I have not yet met such professionals in my field !!!!!
THANK YOU SO MUCH FOR THE EXCELLENT WORK, PROFESSIONAL STAFF !!!
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November 8, 2024
Inflated prices for the service, the attitude towards customers is also so-so,
for all the years of service, they have never made a technological car wash as a gift (once the price was indicated in the list of services -10 rubles), although for THAT the amount of 800-1200 rubles…
Previously, there was a new car, it was serviced in Moscow - they never took money for a car wash, but they always gave it in its pure form, sometimes they did the cleaning inside as a gift, and the service cost was cheaper in equivalent… They do not seek to retain the customer and provide high service, since the car dealerships of the Republic of Belarus do not have much competition, apparently
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March 12
The consultation was excellent, the girl answered all my questions, and I was satisfied with the salon! Convenient location , good Parking, 5 points out of 5 , I recommend
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February 1
We applied for body repairs, everything was done faster than promised, which is good news.
Also, having given the car for repair, in parallel, the🙃
I would like to express my deep gratitude to Vadim, the body repair technician, who promptly resolved the issue of car repairs.
Also, many thanks to all the staff for your attitude towards customers!
Good luck to you!!!☺️
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April 7
We bought a BELGEE X70 car, the manager Alexey is polite and attentive. The date and time of the issue of the new car was agreed upon and scheduled a week in advance, however, the car was not prepared at the agreed time, as the service did not have time to do the "antikor" and anti-gravity film pasting. As a result, we waited for a new car for more than two hours. Since everything was done "hastily", the nuances in our presence were eliminated within an hour. As a result, the car was picked up after 4 hours, and the joy of buying was spoiled.
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October 14, 2024
I will never contact you again. It's just a disgusting attitude. In August, it was held, they said that parking sensors are under warranty, so a replacement can be made, then they sent it to the insurance company, saying that the trunk can be repainted under insurance, since bugs. When you get back, we'll paint and fix the parking sensors. The fact that the problems in parking sensors were not indicated anywhere in the documents, they wrote that there were no problems, and this alerted. I thought that parking sensors just don't count, since they are installed separately. After 2 weeks, I went to the insurance company, the insurance company refused to paint, I came back so that at least the parking sensors were made under warranty, but they refused here, even though they said before that it was possible under warranty. Why didn't they say that when they passed? They refused, referring to the fact that the car had previously been in an accident and there was a chip on one of the sensors, but you used to do the repair according to insurance, that is, the sensors had to be done. They took a lot of money for THAT, by the way. They drive back and forth, waiting for the warranty to end. In fact, he just came, gave money and left. DISGUSTING attitude towards customers.
As a result, they responded to the review and brought it to the management and made parking sensors under warranty. Why did they have to chase me like that, they would have done everything for THAT.
The sediment remained, so 3 stars.
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February 27
I signed up at the center for an automatic transmission oil change,Santa Fe 4th generation, in advance. On Khmarinskaya 8, the day before the appointment, a girl called and asked if I would change the oil at the checkpoint and the time.I confirmed everything as agreed. I arrived, gave the car back, the oil was replaced, they give me an act of completed work for payment, it says in the act, engine oil change. They changed the oil in the internal combustion engine instead of the gearbox. To my indignation, they replied that the application was allegedly for an internal combustion engine oil change, while my oil was replaced 4 thousand years ago. Referring to the fact that I signed an application for an internal combustion engine oil change, there can be no complaints about them. Hoping for the cooperation of the dealership staff, I was extremely unhappy with the service. I had to pay for the work done on an unnecessary oil change in the internal combustion engine, and they would be overwritten for an oil change in the gearbox.The center itself is not bad, but the unpleasant aftertaste from not receiving high-quality applications is very large. Wasted time and money. The amounts that are announced over the phone are significantly lower than in the certificates of completed works.
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December 8, 2024
To identify my review (although you could look at the ordered outfits, not every day you take off roofs in cars), n. 9029TI7
If there was a -1 star rating , I would put it . I had to contact them on a hard hat because the car is under warranty. As a result :
- feedback agreements are not respected , you have to find out for yourself what's wrong with the car , what solutions , etc.
- the issue has not been resolved , unlike their subcontractor , to whom , as a result , the car was driven away
- I warned you a day before when I would come to pick up the car and at what time , as a result , I sat for an hour and a half and waited for the car to be returned
- when issuing a car, without showing the car, they offer to sign documents stating that I have no complaints about their quality - it turned out that they are there, but I did not check EVERYTHING they touched, as it turned out in vain.
- and most importantly!!! For defects, they had to remove the roof covering and as a result, the speakerphone microphone and the rear light stopped working (of course, when I picked up the car, I couldn't even think that these idiots could mess up something here )
In general, they did not hear about the quality of the service and its control there ... I lost a week , the result was 0, and they also messed up. I don't see any point in wasting my time further and trying to solve the problem with the microphone and lighting with them.
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February 3
We bought a new Belji X70 car. The manager is Lyudmila. We are very satisfied with the service. Attentive and responsive employee. She reacted to our messages even during off-duty hours. Everything is simple and accessible. Highly recommended!
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November 15, 2024
We gave our car to a trade-in and bought a used car, employees Sergey and Andrey are as customer-oriented as possible, very polite, there would be more such employees in all areas, thank you very much!
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November 26, 2024
There were a lot of cars, I visited a lot of car service stations, but I encountered this for the first time. SHOCK!!!
The account consists of two positions:
1. Acceptance and registration of a car for repair (that is, they enter the data of the technical passport into their database) - 14.48 rubles. I have not seen this on any service.
2. Diagnostics of electronic systems - 48.30 rubles. The result of the diagnosis is that we cannot help you in any way. Our computer can't do anything with the Korean machine.
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March 11
I really liked the car dealership. Many thanks and many thanks to manager Alexey! Quick registration of a car, services without unnecessary words! I recommend it!
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December 20, 2024
I own a 2021 Hyundai Accent with a mileage of 69300 km at the moment. There was a problem with the front parking sensors (proximity sensors), an error began to appear in the form of an inscription on the on-board computer "system operation is limited." I called the Hyundai dealer service center located in Minsk, 8 Khmarinskaya St., and made an appointment for diagnostics for warranty repairs. I studied the information beforehand, found out that in this model there is often a problem with the oblique (wiring) of parking sensors, which the dealer eliminates by soldering wires (although it is strange that they did not make a recall company for this problem, but okay). On 12/20/24, at about 16:00, I arrived at this service center, talked with the manager (a nice girl, I want to note right away that there are no complaints about her), who also noted in the dialogue that the problem may be in the wiring. After 60 minutes of waiting, I received a call, went to the manager, where I was informed that the case was not guaranteed, your parking sensors had mechanical damage, and repairs would cost about 700 Belarusian rubles. I offered to show a photo of exactly what kind of damage, the manager suggested that we go to the service shop, where we can examine everything in reality. When I approached the car, I saw that it had only been washed in 60 minutes (just doused with high-pressure water) and a computer diagnosis was performed. I was a little indignant inside, but okay, we're all human, maybe we had a lot of work with other cars. After starting to study the faulty parking sensors in detail, I did not find any damage. The manager also didn't see anything. Next, the warranty engineer approached (I can make mistakes in my positions, I explain how I understand myself), showing me a photo on his phone in multiple zoom, where it is clear that the sealing ring of the proximity sensor is slightly uneven from one edge, which actually means mechanical damage, which means the case is not guaranteed. I also referred to the fact that the car was in an accident (the bumper was painted using a hard hat at the same service center due to a 3-5 cm scratch, I attach a photo) and this is an additional confirmation that the case is not guaranteed. Of course, the incompetence of this employee surprised me a lot, at least I could just find out what kind of accident there was and whether it was at all, and not just brazenly prove my case. I offered to remove the bumper to make sure whether it is a warranty case or not, if not, then I will pay for the removal and installation of the bumper. There was another employee of this service center standing next to me, who made a remark to me in the form of "I don't like how you communicate with us," apparently, if a person blindly does not pay money, but tries to figure out the situation, then this is immediately assessed as rudeness. Frankly speaking, I did not remember the position and full name, but I still did not understand what relation he had to the repair of my car, but apparently his duties include giving very good comments on communication. The master removed the bumper in front of me in just 5 minutes (there were also no questions for the master who worked with the car, he did everything quickly and clearly, without unnecessary conversations), they made sure that the parking sensors were intact and working, but there were questions with the wiring, one of the wires was still broken, so the warranty case was. The master also pointed out that most likely the O-ring was incorrectly installed during assembly after the bumper was painted, which, I repeat, was painted and assembled by the staff of this service center. The warranty engineer acknowledged that the case was still under warranty, and the problem was fixed quickly within an hour. Bottom line: I do not recommend relying on a warranty, they will simply try to rip off your money to the maximum when faced with warranty cases, I recommend always taking a person who understands cars with you. They are just brazenly trying to deceive you by making you look incompetent (although judging by today's experience they themselves are even more incompetent) and trying to rip off as much money as possible from you. Good luck on the roads, take care of yourself and your iron horses)
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February 10
I have been servicing a car at this Car Center for 3 years now and for the first time today I came across
Disgusting service.
This is not an auto center, but a real collection agency.
Employees don't know anything about such things as politeness, customer orientation, they just need to "knock out" money from you, especially the guy who issued my car, the first time I got to him, to drive such employees into the neck.
And I waited at the service for another 6 hours, it's just unthinkable! And it's not a serious breakdown, just THAT.
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January 24
We applied for a hard hat to replace the rear bumper, and in the process it turned out that the amplifier also needed to be replaced and the spar tip needed to be straightened. We agreed that they would do everything except for the spoiler, because its delivery took a month, and when it arrives, it will be delivered. In general, there are no questions, they were done faster than agreed, only the bumper was painted with a slight shagreen. The dents on the door were treated the second time, because the car was closed at the service station and it was opened, they were also done quickly, the stickers around the window were glued more accurately than at the factory, the work came out cheaper than originally announced. Four stars due to the cost of the work is more expensive than the average cost of such work in Minsk.
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September 12, 2024
Great, I didn't even expect it. THAT's at a high level. Quickly, efficiently and without problems. Manager Evgeny, thank you very much, calmly, competently explained everything and told me what, how and why. I recommend it to everyone!!!
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March 13
One of the advantages is the courteous staff and relatively good maintenance. Among the disadvantages are the greatly inflated prices, long waiting time (I recently had to wait 5 hours with normal maintenance), inattentiveness of the technical staff (they found out that they forgot to change the light bulb when they had already kicked the car out of the box), inconvenient location.
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January 10
Prices are cosmic, both for services and for spare parts. Repair specialists are in doubt. I came to the diagnosis with a noise in the right front wheel, 1.5 hours passed, the master came out and said everything was fine, I couldn't hear anything. I hear that I've been driving for 36 years, in short, I went to a service with prices several times lower, the master installed a malfunction of the hub bearing within 5 minutes, which is exactly what I thought. It was replaced quickly and efficiently.
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October 5, 2024
I want to thank the Hyundai center Minsk for the fast and high-quality body repair of my favorite car. Also, thanks to the specialist Vadim, who supervised the repair of the car. I recommend it to everyone
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February 5
What kind of practice is this, you go into the salon during working hours, and there is no seller there, prices bite, but it's like always (but when there's only a cleaning lady in the salon, I want to ask her something about cars!
Although, maybe she knows more than the sellers about these cars!
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May 20, 2024
We repaired BYD Song by car repair with the order of spare parts. We were expected for a month, but we were notified in advance.
I express my gratitude to the Hyundai Center Minsk body shop for their excellent work.
From the very beginning, the staff showed a high level of professionalism and care. They explained in detail the entire repair process, offered several solutions to the problem and helped to choose the most optimal one.
The work was completed within the agreed time frame, and the quality of the repair turned out to be excellent. All the damage was repaired and the car looked like new. I was especially pleased with the attention to detail and the accuracy of the work.
I would also like to note the friendliness and responsiveness of the staff. They were always ready to answer all our questions and provide the necessary information.
We were completely satisfied with the services of the car center's body shop and recommend them to anyone who is looking for reliable and high-quality service for their car.
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December 16, 2024
I did it on gili. There are no questions for technical specialists, as well as for maintenance, but there are very large ones for warranty service. The masters say it knocks, but the warranty department does not give the go-ahead for a replacement, since it is impossible to determine exactly what is knocking. Awesome Do whatever you want. That's probably why there's no queue.
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August 19, 2023
Modern building, spacious, friendly staff. A waiting area with a small cafe where you can drink coffee with cakes or water. There is even a place for children to draw or read. A glass cabinet for charging gadgets. It is impossible to see how your car is serviced. The location immediately near the MKAD is a plus, but also a minus (it is difficult to get there without a car).
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April 11
Friendly service, large waiting area with free tea and coffee. There's a monitor installed where you can see what's being done to your car.
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November 18, 2024
I really liked the service of Denis Kiriak, a customer service specialist! The work was done on time and efficiently! Thanks!
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March 10
Excellent staff, perfect customer service, the best repair in Minsk, short waiting time, the best vehicle maintenance
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February 16
Snobbery, very expensive, caught the "replacement" of something that was not from the factory. Apparently, managers' incomes depend as much as possible on the amount of money "left" by the client, because of this, many sad and puzzled people usually sit opposite.
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November 14, 2024
I signed up for a tire service.Everything was done efficiently and inexpensively.I will note the work of Denis Kiryak.A specialist in working with clients.I listened carefully to the suggestions and answered the questions.
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August 10, 2024
I applied for a warranty replacement of the plastic lining, my impressions of the work of the employees are positive. The most friendly, polite communication, tea/coffee is available). I was with a small child, and the manager (Vadim) helped wherever possible and did it as quickly as possible, for which special thanks)
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September 15, 2024
I painted the roof and the door pillar of the Hyundai Creta. I want to express my special gratitude to the receptionist Vadim Gapanovich! A highly qualified specialist who knows his job! I answered all the questions, accompanied the whole process with a photo report, was always in touch and gave good advice for the future! Painted perfectly, I will still apply!
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September 18, 2024
Accent(Solaris). Last fall, THAT was held. I asked to change the cruise control button on the steering wheel under warranty. They said wait - he will come, we will change it. I called in the spring, they said wait for him to come, we'll change it. Sometime in late spring or early summer, I stopped by, asked if there were cruise control buttons to change. They said there is, when asked why I have been waiting for almost half a year, they said that I did not have exactly that, and in general, my warranty has already ended.
Three weeks ago, I passed THAT on 60,000. Changed the oil, filters, brake fluid, adjusted the driver's door. The price is 1150 Belarusian rubles (33000 RUB, 361$, to make it clearer). Decide for yourself, it's expensive-no.
Otherwise, everything is fine!
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September 4, 2024
I would like to express my gratitude to the service department of the center.And especially to manager Denis for his excellent and professional work with clients.It's not the first year I've been working with him and I'm always satisfied with the result.
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February 27
I applied for Hyundai repair. I liked everything. Quickly, clearly. To my surprise, it's not that expensive. I can recommend the service.
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January 20
Geely center, showroom for new car sales, service station.
I recommend. I've been doing my own maintenance here for the 2nd year
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June 17, 2024
There are no advantages. The most Terrible Hundred!!! Get around and as far away as possible! They will do much better in any garage. The car, according to the casco Task (also another company), will be released from 2.04.2024 after the accident (driver's door. wheel, suspension - left side), as of today, 05/18/2024 is not done. Moreover, the body repair master Evgeny (it seems that he and his employees have no idea what a car is at all) offered to pick up the "restored" car - the color is not matched, the driver's side is sagging and does not close, the bumper does not stand still - and this is only 50% of the work done. Eugene's incompetence is appalling. And so, the leading master of body repair. Horror. The company positions sebch as the best, but it cannot be compared with any master working in a garage. How such employees are evaluated and paid for their work. Where are the regulatory authorities, who can you ask for the damage?
Even in 199m. do not approach Khmarinskaya 8. HUNDRED
I would like to wish that the car, the HUNDRED employees, will be in the same condition as I saw my car after 2.5 months of "repair'
Car , state number 68-82 sk7, my phone number is 8029 6169928
How do such a HUNDRED "hold" such masters and who will answer for such a job????
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December 23, 2023
Due to circumstances, I had to contact the Hyundai Center body repair department. MAZDA CX-5 car in exclusive 46g paint. The car was repaired by the manager Alexey Lugansky. I think that this is a master of his craft, everything is clear and detailed, all my questions have been explained. Most of all, I was worried about the selection of paint, but I did not lose that I entrusted my car to the specialists of this center. Thanks to Alexey, we are always in touch, we solved the arising issues mutually, helped in finding elements for repair. And as a nice bonus, I got a discount on repairs.
Thanks to the masters Plevako N. S. and Demko A.V. they carried out work on removing and installing body elements. There are no scratches on the plastic, everything is adjusted after installation.
Repair, painting, polishing were carried out by the masters Yakimyonok P. V., Likhtarov D. M., Novitsky D. L. and Lukyanchik V. A. The paint was picked up, the body elements were repaired. High-quality painting!
Having received such a result, I am ready to recommend the Hyundai center for solving body problems with the car.
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February 7, 2024
Clean, bright and cozy. Good specialists. We came to diagnose the car before buying, we told and showed everything. But I recommend being diagnosed, and not sitting and waiting in the salon (they will tell you more))
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January 25, 2024
Perhaps the best car center I've been to, qualified staff, everything is very clean and stylish, made for and for the owners of both top-end and budget Hyundai 😎
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July 22, 2024
2.07.24g I handed over the car for an insured event, promised to return the car in 10 days, returned it in 18 days and on the second attempt I accepted it. For work : gaps are not exposed, for complex washing for 55 rubles, they brought shine and beauty only from the second time)) . One of these days I will go to them to redo their work by buying a new headlight and so that it is not regulated, this is nonsense, again lost time and nerves.Bottom line: once again, I don't want to go there at all, they don't need customers, this is indicated by their actions both employees and management.
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February 14, 2024
My recent experience with an official Hyundai dealer in Minsk, at 8 Khmarinskaya Street, became a vivid example of how maintenance should not work.
Owning a Hyundai Sonata car with a mileage of only 35,000 km, I ran into a classic sore: the mirrors of my car started to get stuck halfway when folding. Expecting a professional approach and high-quality service, I turned to an official dealer, but the reality turned out to be far from expectations.
After the initial diagnosis, for which they charged me 50 rubles, their first and only recommendation was a complete replacement of the mirrors, they didn't even get inside. They refused to purchase mirrors, citing the unavailability of spare parts at the moment (apparently due to sanctions).
I bought mirrors on my own. They could not install it correctly, they referred to the fact that they are Chinese. Although, on native mirrors, half of the parts are marked "made in China". They got into the old ones. After 4 hours, they had a theory again: "the folding motors are probably running out." Of course, I had to check this theory at my own expense (to purchase motors, because they were not available either). In addition, I was happily billed in the amount of 350 rubles.
Despite the initial refusal to pay for the lack of results, after assurances and promises to install them for free (upon purchase), I still agreed and paid the bill.
However, a week after I purchased the motors, the dealer changed his shoes and I was informed that only a discount on the work was possible.
The result: in addition to the money spent, after parsing, one of the mirrors stopped folding altogether.
I highly recommend not contacting these crooks and buying anything from them, especially under the conditions of sanctions.
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March 5, 2024
So we had to deal with the maintenance of our new car, HYUNDAI CRETA, purchased and released from the conveyor in May 2021 at the Avtograd car dealership in Zhdanovichi. The car is under warranty, IT passes on time, but after six months I had to paint the rear cover of the tailgate body... Another spring has come... And the " bugs" got out on the same tailgate, fenders, hood, but according to car service specialists, these are all chips and are not subject to warranty. The guarantee for their painting is six months, that is, they painted there from a spray can for free, and six months later for an element under a stack of 750-800 rubles and this is still with a 20% discount!!!!! People, what are you talking about???? Pads should be replaced with 1000r, oil with filters 800r and this is again at a discount))))) what a joy it was that you can buy one filter yourself for 17p, and not for 200.
Just a disgusting attitude towards customers, divorce for money, that is, buying a car warranty as stated for 5 years on paintwork or 150,000 km, and here it's only 35,000 mileage. That is, they have some pretty good experts working there, where everything is chipped, etc.
There is one conclusion, we will continue to prove our case through consumer protection. This is where it fits, so much money has been paid, and there is no guarantee. If there are questions to the manufacturer, then I think it's up to the customer to decide what the car service should do, which is normally oriented.
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January 30
I carried out painting work on car casco from them. Everything was done quickly and efficiently, after which I sent my father to them. I recommend
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January 18
Only positive feedback. This is the second time in this center, I'm going through the second TOUR of my Jili. The polite manager, very soft sofas in the waiting room, bonus coffee, children's toys, free Wi-Fi, a modern service station, impressive, unlike garage repairs.
Please contact your Jili, I advise you.
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January 3, 2024
The location is difficult, but the taxi is 5 rubles to Expobel and while the car was being serviced, we were able to walk around the shopping center and have lunch. We warned the master of the receptionist that we would leave, we called back at the end of the work. They asked how they would continue to work with such an arrangement, they plan to introduce rental cars, but they are still planning. In general, there are some disadvantages, but they were attributed to the inexperience of the employee, who has been working at the center for a couple of months. therefore, they did not find fault. Previously, a more experienced master took the car for THAT, everything was clear. It's a little expensive for THAT-4, but in comparison with other centers, the price turns out to be quality and the guarantee remains. A bonus was also made to inspect the body, they said at the next one, you can declare the Casco at the place and paint the necessary elements according to insurance. I liked the car sales salon, spacious and bright, it was definitely better here than earlier on Timiryazev.
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November 20, 2023
If by appointment, the process of putting the car into service is very fast. While waiting, 1 free cup of coffee and free Wi-Fi will be offered. There are comfortable chairs in the cafe and showroom. About the quality of service: as a rule, everything is done quickly and efficiently, but I'm sure everyone will be able to remember some shoals. It seems to me that this is because a person quickly forgets the good, and remembers the bad for a long time. Personally, I have only positive emotions, the masters at the reception are polite, always ready to help, competently answer all questions.
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March 23
I do not advise servicing the car there, the cost is one thing over the phone, in fact much more, they impose additional work that is actually unnecessary, the prices are exorbitant
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September 3, 2024
I want to express my gratitude for the high-quality and fast car repair. Specialist Vadim is a professional in his field. It's a pleasure to work with him.
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August 13, 2024
A modern center with professional staff and specialists. A convenient place.. I have been servicing the car for more than seven years. Thank you!
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May 2, 2024
I would like to thank the service center for repairing the car. I myself am from Russia and signed up for repairs in Minsk to us Hyundai Tusan to replace the heat exchanger with a box as it was damaged and replaced the oil in the engine in one go. I am satisfied with the quality of the work done and everything is fine at the moment. We did everything quickly and efficiently, literally in 2-3 hours. I definitely recommend it
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