Hyundai Premium, Astana Motors

5.0

1327 ratings

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Serg

Level 6 Local Expert

I have been serviced since the beginning of the car purchase. I have been serviced regularly, as required by the technical regulations for maintenance. The service is carried out at a high professional level, always greeted in a friendly manner, in the most comfortable environment. You can drink coffee (kindly offered by the company for free), as well as have a snack, which is very useful in our fast-paced time, and watch on the screen how your car is serviced in a special room in a soft leather armchair. And especially scrupulous owners can be allowed into the repair area after giving them the necessary instructions.

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Хамидуллин Ринат

Level 4 Local Expert

Excellent center.Special thanks to the receptionist Bakhytzhan.

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Темирбек Рахманов

Level 3 Local Expert

I got a call on Saturday from the Hyundai reception on Al Farabi and was told that the replacement part had arrived and a replacement was scheduled for March 21 at 12:30. I arrived and an employee named Rifat in the service department said that the replacement part had not arrived. Deal with the reception, who called you says. So he left with nothing. Horror. The staff does not know what and how.

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Мартын

Level 10 Local Expert

I bought a car here, only pleasant memories, they served me well, the car was given a clean one, they put it on the numbers themselves, in short, just pay the money and everyone around you is running) not 5 stars, because the prices for service are too high.

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Игорь И

Level 11 Local Expert

The salon only knows how to sell well. The customer service is at a minus 5 level. Spare parts have been waiting for months. The customer is forgotten as soon as you leave the salon. I do not recommend using the word at all

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Серик К.

Level 6 Local Expert

The quality of service has dropped below the baseboard. You can safely delete Premium from the name.

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283300 Шадиков

Level 8 Local Expert

When you drive by and look at him - he is very handsome, handsome! But once there, the picture changes dramatically. The quality of the work is low. The attitude towards customers is arrogant. The test drive was not performed, although there was a preliminary recording. In general, I bought a new car, just not in this salon and not of this brand))) good luck to everyone!

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Пар Н.

Level 6 Local Expert

I've been sitting in the exhibition car for 11 minutes now.No one even came up, I'm sitting in front of the managers.The guys are just playing with phones, laughing and going about their business, it's strange to hear a checkmate in a similar institution for their client.Apparently, selling a car is not their direct job.And the Ionic is a good car.I looked at the reviews on YouTube while I was waiting for someone to come up)

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РайХаН РайХаН

Level 19 Local Expert

A comfortable office. Everything is in one place - consultants, a bank at once, and you can immediately sign up for a test drive. Comfortably. Comfortable. Parking is free and large. A large selection of cars! I recommend

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Basan

Level 10 Local Expert

Absolutely not premium. They promised to arrange it quickly, since they are premium with their PSC, we do not need to go anywhere and they will receive up to the numbers themselves. And in fact, they sent us to the car dealerships. A notary does not always happen either. Plus, if your manager suddenly has a day off, you will get a car only when he goes to work. I bought a car set from them, they slipped a defective one (they put it in front of me to another buyer, he asked to replace it, but I completely forgot and did not double-check).

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Аян Б.

Level 4 Local Expert

I was a good afto solon today, I liked the little car, if he would give me this car, I would work as a curer on this car.

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Alpysbai Nurmakxanov

Level 3 Local Expert

Great service, the staff are polite professionals in their field.

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Батыр Жиенбаев

Level 3 Local Expert

Thanks to the whole team of the car dealership, special thanks to the manager Yerbol. The car purchase procedure went as well as possible. The free coffee is incomparable. Thank you for thinking to try on the Bayonne polices that fit perfectly into the I20. I hope all 5 of them will go well.

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Андрей Ковалев

Level 10 Local Expert

Cool car dealership. MANAGER ALDIYAR IS A VERY COOL EMPLOYEE. I WISH HIM PROSPERITY AND WELL-BEING!!!

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Асылбек Тулемисов

Level 2 Local Expert

The attitude towards customers is below the baseboard. I had a scheduled oil change today. The manager is annoyed and rude, they don't wear badges and don't introduce themselves. The manager did not come out to take the car, and also did not come out for delivery and explanations of what was done; dirty cellophane was left on the seat in the cabin; I was looking for a guard in the rain to open the exit barrier. In general, at the same time, during previous services in Hyundai Suyunbaya and Kalkaman, there was no such attitude, everything was clear and professional

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Darkhan Abildabek

Level 10 Local Expert

Convenient location in the city. Good staff, reasonable prices for a car. I recommend it to you.

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Аскар

Level 10 Local Expert

The building is cool in summer and warm in winter, there is tea, coffee, etc. Convenient location, clean, polite staff will explain and show you.

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Level 12 Local Expert

Excellent dealership and service center. The staff is helpful, and the room is quite cozy. When I was there, there were no queues, which pleased me. I left the car very quickly, and then I picked it up from the service.

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Камила Айманбетова

Level 2 Local Expert

We bought the car half a year ago, it turned out to be defective and the salon does not admit its guilt, the factory defect is a crack on the brake disc.The salon does not change or recognize it.How can you be so negligent.They also want to sell one disc for 80 thousand!

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Тимур Тасбергенов

Level 10 Local Expert

I was there 2 years ago until yesterday. Everything was terrible! Both the service and the attitude of the staff. It was as if I came to a free service., they looked at me from high and with disdain. However, now everything has changed dramatically! Service and maintenance has become much better. Now I can safely recommend Hyundai Al-Farabi, the main thing is that they would continue to keep the brand.

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айдос абдыгали

Level 3 Local Expert

The staff did well!Manager Stanislav is just great!I was in touch from the beginning of the deal to the end!everything is at the highest level!

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Виктор Гришко

Level 3 Local Expert

A wonderful team. Very kind attitude towards customers. Albert served me. A specialist in his field.

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А С

Level 10 Local Expert

A terrible car dealership, if I were Smagulov, I would disperse all employees. They don't know how to work, they give out a car for two days

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Алексей Черников

Level 15 Local Expert

The service is disgusting, the managers are always hanging around.

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Ренат Омаров

Level 2 Local Expert

The receptionists can not cope with a large number of customers, change the oil in the engine for more than three hours

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KIR

Level 12 Local Expert

The best car center! Professionals such as Anna and Botha always work. They always go to a meeting, fulfill all promises and just do their job! Rahmet is great for you!

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Level 8 Local Expert

The receptionist Dmitry is negligent about his duties, begins to move only after constant reminders

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Svetlana Balobina

Level 9 Local Expert

A modern car salon. Polite and prompt staff. Excellent coffee (free of charge) for customers. The service is at the highest level.

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Еркебұлан

Level 6 Local Expert

I bought a car only because this center is located in the city center. I didn't even look at other salons because they are very far away. The salon itself is very neat. The service is excellent. There are no problems. I recommend.

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Анна Трошкина

Level 3 Local Expert

Excellent office, attentive staff.

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Елена Паутова

Level 4 Local Expert

Pushers, promises, forgetfulness. An asterisk for the security guard in the parking lot, I won't even put an archer for the rest

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Али Ди

Level 8 Local Expert

It's a pity to put even one star. Managers don't work at all. They go back and forth. It feels like you're in a bazaar. Why sign up for the service if they can't accept it on time.

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Жанат Калматаев

Level 7 Local Expert

Polite and competent managers.everything is explained in an accessible way

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QuanTim

Level 8 Local Expert

Convenient location. Attentive managers. Convenient installment program (Halyk Bank is super!)

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Мейрхан А

Level 6 Local Expert

Excellent staff, always happy to help, know how to find a common language with customers.

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Марат Балтагожин

Level 26 Local Expert

A good car dealership. I bought a car there myself. The staff is polite. But maintenance has gone up a lot lately.

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Серик Райханов

Level 8 Local Expert

Everything is fine, they were accepted quickly. Manager Yerkinbek thanks him very much. What kind of car I wanted was quickly negotiated. Now I'm waiting for the registration. I wish you success and further prosperity.

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Chingiz Ikhlasov

Level 4 Local Expert

We bought a car through trade in, as a result, we could not pick up more than a week, neither an old car nor a new one, I do not recommend

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Eyip Ganiyev

Level 5 Local Expert

There is always an installment plan option.

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Dzho Happy

Level 8 Local Expert

They are absolutely not customer-oriented. The manager is like the gods. He's doing you a favor by selling the car. Of all the Hyundai salons in Almaty, the worst. Go to the fire station - you feel like a human being there. But this one is the most pretentious and pretentious.

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Ли Ли

Level 2 Local Expert

The masterpiece is amazing, they meet with respect when you come home, everyone smiles, the positive is solid

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Alik OG

Level 7 Local Expert

Well, what's there to add a Premium! Alfara B.. Fashionable, Expensive And Rich... Alma Ata / Costa Rica has been re-washed...

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Nazz

Level 9 Local Expert

The staff will find out. The service is good.

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Валентина Бойцова

Level 6 Local Expert

A beautiful salon. The staff is polite and attentive. There is a trade-in service.

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бахтияр ж.

Level 9 Local Expert

Competent, polite staff,clean,beautiful

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Anton Medgaus

Level 3 Local Expert

Very good service. Polite managers. There is a cafeteria with drinks and coffee on the second floor. A little inconvenient location, at an interchange. A lot of things can be closed right on the spot. Service, spare parts, purchase/sale, insurance. Clean, constantly cleaned. Convenient places to wait. You can read brochures or connect to the Internet.

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Мухамед Турдиев

Level 18 Local Expert

I recommend it very well the staff is excellent

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Дамир Арбабаев

Level 3 Local Expert

Well done! I like it! A little bit of efficiency would not hurt, but the service is on the level. Keep it up !

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Даулет Аканулы

Level 2 Local Expert

Busy no phone number write whatsapp

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Evgeniy

Level 2 Local Expert

Excellent service and staff. For 4 years I have been buying cars there, the service is without delay, the spare parts department is excellent, and then I caught myself thinking that the service is working well.👍 Keep it up✊

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Hyundai Premium, Astana Motors

348 reviews