i-Store

Rating 4.6
490 ratings
Rate this place

116 reviews

Level 12 Local Expert
July 18, 2024
Very sensitive consultants help you choose, offer very important additional things. We bought a MacBook and an iPad, we are very satisfied. They pay attention to each client. Metro and parking are within walking distance. There are often various discounts and promotions. Please ask the management to encourage employees!)
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Level 3 Local Expert
December 3, 2024
very friendly staff, I would like to mention the consultant Vera, who helped with the selection and design. a very nice girl, I want to go back to such employees for more shopping
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Level 19 Local Expert
October 20, 2024
The staff is on the verge of customer orientation of Apple salons and the Zhdanovichi radio market. Everything seems to be fine, the salon is like a salon. Well, what can you admire or spoil? Service and communication. And in this case, the staff has a rather cheeky form of communication. P.S. The guys on shift on 10/20/2024 in general, there were signs of beatings on their faces.
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Level 11 Local Expert
August 31, 2024
it's expensive, of course, but the store is great and the staff is friendly, and it's also fun to go and watch funny wallpapers on phones there are all sorts of other people's photos usually
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Level 3 Local Expert
June 9, 2024
I will never, under any circumstances, recommend this campaign! Everyone who, as I saw, is an authorized service center, in no case fall for these beautiful words. I repaired the rear window of their iphone twice: the first time they put it crookedly and the phone crashed again, they repaired it under warranty, and gave the phone with a broken pixel. After the diagnosis, they reported that it was due to a fall, i.e. indirectly it was my fault. Okay, I still agreed with that. When using the phone at home, I couldn't use it: it was slowing down, no app was loading normally and there was no sound at all. It turned out that they broke through the cable during repair: as a result, the phone was terribly slow and there was no sound. After their diagnosis, they reported that it was allegedly due to a fall. I took the phone for diagnosis to another service center on the recommendation of friends already. And what a shock the masters had: an authorized iPhone repair center!!! the train broke through, the case was scratched, the glass was replaced with the cheapest one, which does not even match the original in color, fragments of the previous glass remained near the camera, which only by some incredible luck did not cause additional damage and did not damage anything else. Inside, everything is taped/attached. Inside, after their repair, the phone looked like a child learning to make crafts after work. You should be ashamed of the level of services and "service" that you provide.
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Level 3 Local Expert
May 30, 2024
I bought Airpods Max headphones. I was swearing at the evening and realized that they were putting terrible pressure on my head and my head was starting to hurt. I decided to give it back, because I just won't be able to wear it. I came to the store the next day, the consultant girl said that it could not be returned and that it was written in the receipt. There was nothing written on the receipt, I checked. I gave her a look, she didn't find it either. Then she said that if you hadn't at least activated them, then something could have been done, as I understood it. But I didn't even activate them myself. The consultant activated them as soon as I bought them. Then they told me that I bought them as used. Although the consultant said that they were allegedly opened and the equipment was checked and therefore they go in the receipt as used. Although if you are an official Apple partner, as indicated on their website, then why you did it is unclear. Then they gave me a hundred completely different reasons why I couldn't get them back. I asked why the consultant didn't say yesterday that they were non-refundable. To which I was told that he didn't have to tell me about it. I asked the administrator, the girl said that she was the administrator, although it was written on her bike that she was a consultant. Then the apple consultant who was there when I bought the headphones came up and said that she was temporarily acting. More inconsistencies. I asked for a hotline number, an email or something. They said they didn't have any contact details to contact. In general, nothing is indicated in the receipt. There is no administrator, but allegedly the administrator convinced that the receipt says that it is impossible to return. The consultant was not obliged to talk about anything. There are also no contacts for communication. etc. I bought the headphones without hesitation in 5 minutes. I have already measured them in the official apple store and did not buy them, because they did not fit tightly on my head, they were too big as if. Therefore, I did not expect that they could pressure me in any way. I am a little upset because of this attitude in the store "the store should not go through the woods." I don't really know what to do with them now. The consultant said to sell, so they are used according to the receipt. I think it will definitely confuse people. In general, I do not recommend it. I feel like I've been played like a fool. Be careful!
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Level 17 Local Expert
March 6
We applied using a certificate. There are no questions. The glass was glued well. The consultation is competent.
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Level 5 Local Expert
July 14, 2024
Dear administration of the i-store, I ask you to keep an eye on your employees, because when I was in the store and accidentally used an obscene word, the consultant began to harass me and threaten to expel me from the store
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Level 4 Local Expert
November 9, 2023
The staff is excellent and will always tell you what to choose. iPhone prices are the best in Minsk. The quality is excellent. There are a lot of discounts.10/10
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Level 29 Local Expert
December 19, 2023
a good store in a good location. advantages - assortment and availability!👍 cons - as always, you want cheaper! 🤔
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Level 5 Local Expert
January 5, 2024
There are no exhibited product samples, more precisely, very sparse ones work like a regular online store - according to the pictures, although judging by the prices offered, it should probably be different at such prices, you want to hold compare models, choose a color, etc
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Level 3 Local Expert
September 28, 2023
I do not advise you to contact the service center. After replacing the battery, the phone began to get terribly warm. It began to hang on charging and is now discharged faster than with the old battery. They gave it for diagnostics. Nothing was revealed. The device was returned with the words "all phones are heated, this is normal." But for some reason, there was no such thing before the replacement. And is it normal that it has become impossible to use the device when charging? The result: a damaged device, wasted nerves and money. Thanks a lot
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Level 5 Local Expert
January 7, 2024
It's nice to come in, no one runs to impose everything in a row, they come up when it's really needed and provide professional assistance in selecting gadgets and accessories for them.
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Level 2 Local Expert
May 27, 2023
Great store and great service. And the best consultant I've ever met . His name is Maxim. Thank you so much for taking the time and telling me everything. Good luck and prosperity to the store and Maxim
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Level 8 Local Expert
September 16, 2023
Apple products, no matter what anyone says, but like the place itself, all their products are of high quality. Having bought a MacBook, smartphone or tablet in this revenge, you don't have to worry that it will close on its own after 3 years, the quality is good, but as for me, price > quality. And so a pleasant place, I recommend it.
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Level 6 Local Expert
November 15, 2024
I liked everything, the master knows his job.
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Level 2 Local Expert
October 22, 2023
Attentive staff, help with all questions. I especially thank the consultant Danila, who helped me figure out the new headphones!
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Level 19 Local Expert
November 6, 2024
The store is normal, the prices bite.
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Level 6 Local Expert
June 15, 2022
The sellers are just great! Thank you for the consultation and the purchased product! Very friendly and friendly! I recommend this store to everyone!!! If you are in Minsk, be sure to visit!
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Level 7 Local Expert
April 26, 2024
if you want to feel awkward, go to iStore. every time I come, some consultant will definitely stand nearby and look disapprovingly. Is it part of your routine to stand and breathe in the back of your head? If you don't look at me contemptuously, do you think I'll take my iPad out of the store or what? as far as I know, none of me is annoyed by such a problem.
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Level 6 Local Expert
October 7, 2024
If you buy a MI phone, then only from you)
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Level 8 Local Expert
December 17, 2023
I sold the consultant for 30 minutes, they never showed up. As a result, I bought a laptop on the floor above. Apple is no longer the same, it does not train or control its partners at all 😔
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Level 3 Local Expert
June 11, 2022
Explain how it happened that according to the campaign "apple technology at the most attractive prices", which is now allegedly taking place, the basic macbook pro models, which (as it were) did not participate in the campaign and the price on the site was 13 thousand+, were sold out at promotional prices, which no one knew about, you were they distributed among themselves? Where, when, and at what point did the price of them become promotional? There is just a correspondence with the support of the online store, they clearly answered that the basic macbook pro is not suitable for "special prices", only custom ones Can you answer What was the price for the basic MK183 model? Promotional or the one that is screwed for 13 thousand +? And now, to the questions of what macbooks are expected to arrive in your stores, there are evasive answers that no one knows and cannot say, have they decided to sell/buy among themselves? What is the purpose of this action if there is no product and people cannot buy anything from the street?
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Level 10 Local Expert
July 10, 2023
The service is very, very slow. And enter the electronic queue already. You wait until they finish with the clients for an hour. You get tired and start sitting on the phone. Other customers come and start serving them.
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Level 15 Local Expert
March 14
It's good that you are here
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Level 9 Local Expert
January 8, 2023
The staff is so-so. They are trying to sell the most expensive things. When they realize that it won't work, then the interest disappears. They can defiantly turn away and pretend that you are not there, or they are no longer communicating. The prices for some items are just wild. Something stands like in the city. In general, if there is a choice to buy something elsewhere, then it is worth doing so
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Level 11 Local Expert
September 13, 2023
A great store. A good choice. Professional staff.
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Level 16 Local Expert
January 15, 2024
The staff is almost rude. There is no support as there was before. The assortment is scantier than ever, even used ones are already being sold, but expensive
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Level 15 Local Expert
February 14, 2023
A useless store, no current models, no adequate prices, no branded support. It is not clear who might need it at all, except for people who have never seen apple technology in their eyes.
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Level 4 Local Expert
October 1, 2020
I would like to thank the staff for the good service, pleasant atmosphere and friendliness. Separately, I would like to thank consultant Alexander for his good mood and customer orientation, he helped me a lot with the choice. Alexander is the real face of the company. Please express your gratitude to this employee in the form of a cash bonus!
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Level 29 Local Expert
September 27, 2021
A big chic store in which everything is very cool, this store sells equipment such as watches, macbooks and phones, etc., very good equipment for its consumer, because not everyone is sometimes ready to give 5k for a phone, but those people who buy there clearly do not consider money)
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Level 8 Local Expert
January 12, 2023
I bought watches here, polite sellers, everyone helped with installing the device to the phone, the prices certainly bite a little
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3
Level 4 Local Expert
October 18, 2021
I ordered a tablet.At first, the delivery was postponed a week ahead due to distributors. It's not the store's fault, so it's okay, let's be patient. Then they called and said that they could do it sooner (someone refused and left a free tablet), chose the delivery day. The day of delivery has arrived. I stayed at home that day to get a tablet, canceled my plans. As a result, the delivery time is over, but there is no tablet. I'm at a loss, I call the store, and they tell me that there will be delivery in a week, they counted everything incorrectly and made a mistake, there is no tablet left. One question: who warned the client? Why did I have to wait for a miracle and how was I supposed to understand that there would be no delivery? Terribly upset.
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Level 4 Local Expert
November 22, 2022
I was competently consulted by an employee about contacting the service. Everything is fast and clear
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Level 10 Local Expert
September 18, 2024
The prices are just trash. I don't recommend it
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Level 3 Local Expert
December 13, 2021
We ordered an iPhone 11 in Gomel on Thursday, and immediately paid the entire amount online. When placing the order, it was indicated that delivery is needed on Saturday in Gomel. After placing the order, the manager called back and confirmed that everything was completed and the order would be delivered on Saturday to Gomel from 11 a.m. to 5 p.m. On Friday evening, they called again and said that tomorrow they would not be able to deliver, because there were a lot of orders, etc..... It will be delivered on Monday. As a result, at lunch on Monday, we called the store ourselves and they said that the order would be on Tuesday... Although we called the store and offered that we would drive up to the courier to any place on Saturday and pick up the order from him ourselves, which is for us as a gift, but the store absolutely does not care about its customers... As a result, it turns out that the store spontaneously changed the delivery date, all these days the money was already in the store's account and they had already used it, but I did not have the phone ... Well, now we are waiting for the phone to be delivered again ... With such a delivery time, we would order in another store, because we ordered it to be by a certain day!
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Level 2 Local Expert
February 15, 2022
I came to apply for a loan for 13 iPhones with a contribution of 2000 rubles . The loan was issued incorrectly and now my monthly contributions are twice as much . Now, because of their mistake, I go to the bank 3 times, where they also can't make this contribution for several days. Incompetent employees from both the store and the bank. Be careful and pronounce several times what you are walking or there will be the same situation as mine.
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Level 16 Local Expert
January 9
Worthy
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Level 9 Local Expert
July 18, 2022
We bought a mac mini, pre-ordered, for this it was necessary to make an advance payment of 300 rubles of the cost. We come to pick it up, and the price is the same, as if we did not make an advance payment. At the checkout, they said that these were the problems of the online store, not theirs. And they told us to deal with the online store. There were a lot of conversations, in the last conversation they said that the phone number was given to the director and that they would call us back. After 1.5 years, no one called back.
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Level 15 Local Expert
November 13, 2023
Good afternoon! Excellent consultants !
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Level 17 Local Expert
August 11, 2024
Expensive and rich!!?
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Level 6 Local Expert
November 13, 2022
There is no product at all, only 2 of the new phone models, and the rest are restored used ones, and the new ones were 11 and 12 models.
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Level 11 Local Expert
February 4, 2022
A good store, the staff is very good, they will help you tell you in general it's cooler only on Lenin 5)
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Level 5 Local Expert
January 16, 2022
I went to check the phone number of this organization so that I had an up-to-date number so that I could get through, they told me we didn't need anything, they were hiding something, probably a strange organization.
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Level 16 Local Expert
July 12, 2024
A good store
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Level 4 Local Expert
July 21, 2022
The necessary goods are not available, the consultant girls cannot be called friendly and eager to help.
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Level 8 Local Expert
January 4, 2023
There are not always fresh and up-to-date models of equipment on the stands.
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Level 13 Local Expert
November 24, 2021
It's expensive and rich to look at, to pick up perfectly, but it's better not to take it from the official store
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Level 11 Local Expert
April 26, 2022
Not a bad choice, polite consultants, but sometimes long queues
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Level 11 Local Expert
January 20, 2022
Prices as in all RB + 1000%, as in the dealers Although it can be found at a normal price in Belarus And so everything is more menee
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