Just a terrible organization! It's 16:10 now, I arrived for the opening, about 14 people passed. In 8 hours! The lady in the office is feisty! Apparently, she's already had enough of everything. There is no feedback for complaints on the site at all! The beautiful words in the "About Us" section have nothing to do with practice! And most importantly, no one can do anything to them. So they are as rude as they can. The working time in the office does not coincide with the actual working time. In general, everything is the same as everywhere else. They come up with any options to make life as uncomfortable as possible for ordinary people. If there was an opportunity, I would give them a minus, not a one.

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Панда Добрый

Level 16 Local Expert

Endless queues constantly on any day of the week, pre-registration for a month in advance, specialists try to solve something as much as possible, but unfortunately they will not fix anything on their own. There is no online queue (2024 is in the yard), I took a ticket - sit, but most likely stand in the stuffiness because there are no places, as there are no parking spaces for cars. On average, 3-4 people pass per hour because the same ticket is called 3 times with a difference in the call of 1-2 minutes, in total, either you come and wait from the opening, most likely everything will work out, or if you come in the afternoon, it doesn't make much sense to wait. To answer why this is happening - no one can or wants to, everyone shifts responsibility to another. At 16:00, it is already unlikely to find someone from the management, the total score is definitely negative. Two days were spent on renewing the key and this with a full set of documents.

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Елена Костюк

Level 3 Local Expert

I would like to note the high professionalism of the employees of this institution, and specifically Zhiglinskaya L.A. I am glad that despite the high workload and working with not always ordinary people, your employees remain not only highly professional specialists but also responsive and sensitive people! Which will prompt and help solve difficult situations.

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