We equipped the entire apartment with new furniture in Raisins and were very satisfied. First we came across them on the Internet, we really liked the work. We came to the salon, looked, touched, sat, and made sure that live is no worse than in the photo :) Our choice was not spontaneous, we studied other offers on the market, but we did not find such beauty at an affordable price anymore. My wife asked me to mention the installers separately, often this is not the most pleasant contingent from the entire contractor chain, but the Raisin guys are pros, trained, polite, generally like. An important point, there was a small hole on the back of the sofa, which we noticed only after a while when we had to move the sofa. Here is our joint, it was necessary to carry out the acceptance more carefully, but it is very significant that the guys came, took away the part with the marriage and pulled it over.
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Андрей Кулинкин
Level 2 Local Expert
August 14, 2024
I think that for many, when starting to renovate and arrange an apartment, one of the most disturbing is the question of the right choice / selection. This is reflected in the models, colors, and quality of the furniture. You can, of course, stop by Pinskdrev and save time and money by buying a standard piece, but the risk of not falling to the very point is great. But if you want people to come home with two suitcases of fabric samples and crawl on their knees on the parquet for three hours applying these samples to each nook, at different lighting angles, then you should probably come here. Yes, it's not fast (Pinskdrev will arrive in three days), it's more expensive...but you get exactly what you wanted/saw + 2 pairs of extra eyes that will at least prompt/advise/express your opinion. And they will do it not in the salon, I have no idea about your interior, but right in your apartment. It is very important. especially if you don't fully understand what exactly you need.
I would recommend this organization for those who not only need to fill the space with a place to "sit/ lie down", but also want to get a sense of involvement in the process and satisfaction from their choice and the final result.
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Мзия Юм
Level 3 Local Expert
September 17, 2024
I ordered a huge sofa in the living room, a corner one with additional pouf modules. Sewn exclusively in good faith, TOP quality! The seams, the proportions of the armrests, the size of the backrest - everything is flawlessly created! I chose the fabric on the sample, but when I sat down on the sofa live, it is admirable! The child sleeps and plays on it, does not want to go to bed!)) The total size of the area with poufs is 3x2m!
All the guests checked out and took the manufacturer's contacts)) Raisins, thank you so much for your professionalism! We are very satisfied!
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Ирина К.
Level 4 Local Expert
September 17, 2024
I recommend it to anyone who is looking for soft, beautiful and aesthetic furniture) All upholstered furniture was bought from this company. We were very satisfied! We received a discount for the volume, high-quality advice and a gift (a bed for a pet❤️). everything was completed on time. Staff 👍🏻. Many thanks to your company!!!
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Андрей Владимирович
Level 3 Local Expert
September 22, 2024
We would like to express our deep gratitude to the Izyum company and personally to the owners for the impeccable execution of the order. This is not the first time we have applied for furniture and we admire it every time! The bed is made exactly as we wanted, with maximum folds!! The seams are smooth, the edges are perfect! The fabric is simply gorgeous! When this bed got up, the concept of bedroom decor completely changed, because I want to match the level))! Once again, we thank Raisins for their conscientious work!!! We will take only your furniture to all our apartments and houses!
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Tasha S.
Level 3 Local Expert
August 19, 2024
Good evening, we would like to leave a review after cooperating with your company. In Raisins, our family ordered a sofa and a bed. To say that we are satisfied is to say nothing, we are HAPPY! We searched for the company for a very long time, studied offers and models, calculated prices, read reviews. We admit that initially our choice fell on one of the most famous and largest domestic companies, but the human factor worked, no one came up to us in the showroom and told us about the models. Apparently, this was a kind of sign and we decided to drive up to Izyum to get acquainted with the products. We went in for a minute, and came out after three hours, they told us in detail about each model, about the manufacturing process, materials, helped us determine the design and dimensions based on the interior and style of the house, calculated the cost and offered an interest-free installment plan. At the agreed time, the designers came home with catalogues of fabrics to determine on the spot and look at the tones of fabrics in artificial and natural lighting, and also adjusted the parameters of the sofa taking into account all the features of the room. Of course, we were worried and a little worried about the result, since we had not seen this particular sofa model live! But how happy we were when it was brought to us! The quality of execution, design, convenience, smooth stitching, high-quality seams and materials are all on top. In our living room, no other sofa would look as gorgeous as the Reverse! It fits perfectly into the interior, into the tones and sizes of the room.
Separately, I would like to note that the company cares about customers, the price includes delivery and assembly of furniture, which, of course, only pleases.
Our family sincerely thanks Natalia, Maria and the entire Raisin team for the beauty, comfort and convenience that appeared in our house! It was very comfortable for us to work with Raisins - everything was professional and on time.
By the way, the guys made our tailed Chanel girl happy as a bonus by making a couch made of the same fabric as the sofa - it was a pleasant surprise.
The only disadvantage in working with the company is that we have a Raisin dependence - we want to buy up everything and a lot (by the way, our family has already planned the next purchases in Raisins).
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Дина В.
Level 4 Local Expert
August 28, 2024
Thanks to the raisin company for such cool chairs. Also with a cool 4 promotion for the price of three. The experts are very polite, they advised to take this particular model and they did not lose. They also advised an unrealistic amount of fabrics on request, and also gave samples at home to determine the exact color.
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Olga Vasilkevich
Level 4 Local Expert
October 7, 2024
The factory makes modern upholstered furniture, which has no analogues on the market. The chairs are comfortable, the choice of colors is large, the legs were ordered without painting (we have an individual color), everything is completed on time. The installment plan and discount are super!!!
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Anny
Level 3 Local Expert
July 23, 2024
Thank you "Raisin" for our perfect chairs)
Convenience, quality, beauty, style - it's all of them! 👍
Comfortable fit, vandal-proof fabric, easy to care for! And the installment plan from the store has become another significant plus))
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Артём Станкевич
Level 2 Local Expert
August 30, 2024
We ordered a Taitlin sofa in the Tryum shopping center, the Raisin company, when ordering, we were asked to do it quickly with individual options. The work was done ahead of schedule, the quality of the sofa is super, we received a dog bed from the company as a gift. I recommend this company for cooperation.
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Олеся Ши
Level 4 Local Expert
July 10, 2024
It's a disgusting office. In the photo, you can see with the naked eye what a difference there is between the details of the bed in the showroom and the wrinkled one that was brought to us. The desire to return this bed was huge, but after such a long wait while it was being made, and then (unfortunately too late) after seeing the reviews of how long the furniture was kept after the return and it was absolutely not the fact that you would get it with improvements, we decided to leave it. For which we were given a discount of 100 rubles - at the cost of a bed of 3400! And they offered to bring pillows in the color of the bed - which we never saw. Endless arguments with the store did not lead to anything. Real scammers, because the result does not match the stated models. Think very carefully before contacting izyum by! The account talks about quality, as a result, they are only aimed at making a profit and no more. Customer orientation is minus 0.
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Artem Denisevich
Level 2 Local Expert
July 13, 2024
We purchased a Tatlin bed from the Raisin company, fulfilled and delivered the order on time, the quality is at the highest level, pleasant and qualified staff, all our wishes regarding the design and appearance were fulfilled perfectly!!!
I recommend it to everyone!
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Валерия
Level 3 Local Expert
October 30, 2024
We have already ordered furniture in Raisins several times, I really like everything. Good quality and pleasant staff. This time we ordered a sofa
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Юлия Г.
Level 4 Local Expert
September 17, 2024
Just great furniture, ordered chairs, made on time, high quality and very pleasant staff. Thanks)
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Дмитрий Полянский
Level 4 Local Expert
September 20, 2024
I want to thank you for the gorgeous chairs, very comfortable, stylish, comfortable, very satisfied!!!
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Igor Monich
Level 3 Local Expert
September 17, 2024
Great salon! The staff is very friendly. We ordered a Tatlin sofa from the guys, now all our friends are asking for contacts)
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Виктория М.
Level 2 Local Expert
September 17, 2024
Great company! And we ourselves are happy to use chairs from Raisins and we boldly recommend them to our friends 👍
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Елена Якимчик
Level 3 Local Expert
December 11, 2023
We were satisfied with the quality of the sofa, very comfortable, soft and cozy. Also, special thanks to the staff, they are very friendly, I will tell you and help you choose everything to your taste.
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Юлия Бахуревич
Level 3 Local Expert
October 27, 2023
Very cool guys, were satisfied with both the service and the quality of the furniture. We will recommend Raisins to everyone. The guys know what to offer to make the interior look cool.
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Аля С.
Level 2 Local Expert
September 17, 2024
We ordered a tatlin bed, we are very satisfied with both the bed and the service, I recommend it!
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Алеся Антипова
Level 6 Local Expert
September 17, 2024
Elegant furniture, completed everything on time, the staff is pleasant
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Карина М.
Level 2 Local Expert
September 17, 2024
The furniture is excellent.They work responsibly and everything was brought in time
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Мария В.
Level 6 Local Expert
July 19, 2022
We have a bad experience of interacting with managers. When we ordered the bed, we interacted with Caroline, she promised us both 3D visualization, a 3d model and that at each stage of production they would throw photos to us and coordinate details with us. We never heard from her again. After that, manager Egor sent us the drawing and explained that Caroline had mixed up something and they were only sending the drawing. Well ok. No one coordinated anything with us except the drawing at the production stage. Next, we made 3 payments and asked to contact us to determine when to deliver the bed, we were not contacted, the payment was not marked, we had to call ourselves and find out when it would be delivered. Well, the level of interaction with the client is disgusting. We will not apply a second time(
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Александра Сабынич
Level 2 Local Expert
August 19, 2022
We ordered a sofa with my husband, we were satisfied. We have a small apartment, so we couldn't find the right size anywhere. Here, the managers intelligently consulted us and picked up everything exactly as we wanted, and produced it on time. We are also pleasantly surprised that our sofa was delivered free of charge and lifted into the apartment. The staff is polite, thank you.
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Егор Рублёвский
Level 5 Local Expert
August 11, 2022
!!! The guys are wizards!!!!
I was looking for people who could make my dream come true.
It's not about money, it's just that no one wanted to take it because of the complexity of the execution or some technical nuances.
The guys from the Raisin understood me almost without a word!))
I tormented them as much as I could and my imagination had no boundaries and in the end, the job was done and the owner had a king's sofa!)))
I will not envy the work of designers. To embody the ideas of a madman in a project is something beyond the bounds of possibility, but they managed 15 out of 10.
Only 5 stars!!!!
I recommend it to everyone!!!!
R.S.
I will finish the repair and add photos to the review
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Анастасия Зобова
Level 3 Local Expert
October 27, 2022
With all the abundance of furniture on our market, only furniture from this manufacturer satisfied our request in all categories (quality, choice of materials, design, deadlines and service) by 100%. Everything is at the highest level!
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Андрей Иванов
Level 2 Local Expert
March 31, 2024
I ordered a sofa, I liked everything! The quality is good. Thank you for your hard work.
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Екатерина Пропадущая
Level 2 Local Expert
December 28, 2021
I ordered chairs for the kitchen. I liked the proposed model, the advantage was that you could choose the upholstery material in different colors. As a result, chairs were made that fully corresponded to the chosen design, they look even cooler in the interior than I expected. I was afraid that the chairs made of fabric in the kitchen might get dirty, but the quality of the material is cool, not marky, even if someone inadvertently put a stain, just wipe it with a damp cloth. I am satisfied with both the product and the service, the staff are polite, answered all questions, always in touch
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Виктория К.
Level 3 Local Expert
April 28, 2022
Think 1000 times before contacting this "miracle" company!
They don't have their own production!!! Therefore, the only thing they can do is feed you with PROMISES.
Nerves are killed and every week there are new promises that the order will be delivered "100%" next week. 🤦🏻♀️
100500 reasons why they haven 't brought it yet:
-the fabrics did not have time to buy (although two months have passed since the order and prepayment);
- there are a lot of orders, but my order is "1" in the queue;
- the chairs are already ready and now they are undergoing "quality control";
- the next reason for the logistics problem.
And every time the employees are "VERY SORRY" that it happened with "MY" order. And I'm sorry, what should I do with their "SORRY"
We ordered chairs on 20.01, paid 50% of the cost. It's been more than 3 months. The chairs were brought only on 26.04.
!Keep in mind that the contract prescribes a penalty, only if you pay non-timely, then the penalty is 0.15% of the amount for EACH CALENDAR day + a percentage for using other people's money, but if you receive an order non-timely, then the amount is 0.1% percent for each WORKING day, the amount turns out to be meager for 96 days of waiting.
As for the chairs themselves: beautiful, comfortable. But over time, the fabric will wrinkle, it can be seen immediately - take this point into account. In the place where you touched the chair, the fabric will sag, you need to constantly pull (tighten) the cover, they will lose their appearance, I think quickly.
I have regretted many times that I turned to this particular company. There was a company with similar chairs next to them in the Hold shopping center. Do not make my mistakes, order in NORMAL organizations and study reviews, but rather buy ready-made furniture, you will sleep more peacefully 🤗
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Pavel S.
Level 2 Local Expert
March 17, 2022
Hello.
I can't get a refund. My wife wrote a statement on March 3, in connection with her departure. They said that they would not return everything - this is one time, and the refund itself will be within 2 weeks - this is two. We asked in a human way not to delay, we issued it quickly. The exchange rate is changing every day now, I want to get my money as quickly as possible. As a result, today, March 17, the day before, my wife called three times to clarify when there would be a refund - the managers never called back themselves, all the promises: "they will transfer next week," "tomorrow," "well, or the day after tomorrow," "we will send a check for the operation." This is outrageous!
As a result, we will not receive funds this week, there is no receipt yet: the weekend is ahead, and even if they make a transfer tomorrow on Friday, the funds will be credited to the account only by the middle of next week. My impression is ruined.
I demand a full refund. Especially considering your slowness during the minute-by-minute growth of currencies. And also with the fact that you have not started making my order.
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Alexandr Chernicov
Level 3 Local Expert
November 9, 2022
I liked it, we made a sofa according to our sizes from prepared models. We were satisfied with its appearance, the only connecting elements of the 2 halves of the sofa are slightly loose.
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Volha A.
Level 3 Local Expert
December 16, 2021
We ordered a sofa, a bed and chairs a few months ago. Naturally, they did not fit into the deadlines. On the last day, they always call and talk about sick employees, then about the lack of tissue and constantly postpone deadlines. As a result, we terminate the contract, and we are left without a sofa, bed and chairs in a new apartment. We ordered much in advance in order to move and live in comfort, and as a result, it's their fault that we will sleep and eat on the floor for the first time. 2.5 months after the order, none of the ordered items were received even for production. Constant excuses.
Conclusion - read the reviews in Yandex in advance. I do not recommend contacting and ordering from these people if you want to save your nerves.
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Ina K
Level 3 Local Expert
November 30, 2022
We ordered a bed in September, we really liked the quality, the manager helped us solve any issues as much as possible, we recommend
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Даша М.
Level 3 Local Expert
October 9, 2021
We ordered a bed. Contract for individuals. persons with equine conditions according to the terms. The order was not completed on time (40 working days), extended by 15 working days. And again there are problems, they want 3 more weeks. And they warn you on the very last day! At the same time, they offer to refund the money. That is, our product did not even begin to be made, I draw this conclusion. Very upset! And there is also constant advertising, that is, they are ready for a set of orders, but not for execution…
Update. On 09.10.2021 we still don't have a bed! Deadlines are postponed at the last moment. Since writing the original review, it has already been postponed 2 times!
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Belarus3770
Level 7 Local Expert
August 6, 2022
It took a long time to choose where to order , everything is fine, everything is on time , we have been using the sofa for a month now , no problems , it 's a pleasure !
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Алексей
Level 12 Local Expert
March 1, 2022
Deadlines are not being met catastrophically, their promises have absolutely no weight. They openly say that they have a crowd of people waiting for their order. The question arises why do they accept orders at all in this case? They should be ashamed of such a business, but, unfortunately, they are not ashamed…
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Татьяна С.
Level 2 Local Expert
November 4, 2022
We ordered chairs for the kitchen, everything was done efficiently and on time. Thanks a lot for that!!!
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Nikita G.
Level 4 Local Expert
September 1, 2022
I ordered a sofa with a module and a bed in Izyum. I was very satisfied, special thanks for the promptness
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Ольга Лесюк
Level 2 Local Expert
November 6, 2022
We ordered 4 semi-wooden chairs for the kitchen. The order was completed on time and efficiently. I recommend it!
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Анелла Норман
Level 6 Local Expert
November 16, 2021
I read the reviews and I'm just shocked. Yes, the execution of the order was waited for a long time, three months. But the sofa came gorgeous. There are no complaints about the quality. Everything corresponds to the order. It's worth the money. Lucky, probably)))))
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Анна
Level 9 Local Expert
August 19, 2021
We ordered a sofa in this wonderful place. The pleasant impressions of the store ended at the moment of waiting for the sofa. Instead of the promised 3-4 weeks, we waited 3 months! with perpetual postponements. Then, after a month of operation, the seams on the armrests began to diverge, the hinges that hold the back of the folding sofa sagged (I did everything anyway, without taking into account the size of the sofa). The sofa (or rather its parts) was taken away after discussion "at the end of next week we will fix everything and return it!", that is, in a week they should have received everything redone. After this period, they began to talk about sick workers who are about to start and everything is fast! and definitely next week! A month has passed, nothing has changed, empty promises, ignoring and no solution to the problem.
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Евгений Булахов
Level 2 Local Expert
December 26, 2021
We ordered chairs 2 months before the new year, we thought that they would not have time to do it before the holidays, but we received the chairs a month later. The order was executed perfectly, there were no problems with delivery.
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Анастасия С.
Level 5 Local Expert
August 11, 2022
I took chairs to the bar , it's been 2 months , no problems , everything is fine
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Константин Ч.
Level 2 Local Expert
April 21, 2020
We ordered a sofa bed in February 2020. A pleasant young man accepted the order, he is also the director.. We did it for 2 months. As a result, we brought a product that does not fit into any overall size. The bed is 5 centimeters longer, 8 centimeters wider, etc.
The quality of the execution is 3 out of 5. The pillows are the wrong color, the wrong size. We ordered pillows with locks - there are no locks. They refuse to take it away, they say - write a claim, you will do nothing.
The quality does not match the price at all. A lot of problems.
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Владислав Закревский
Level 3 Local Expert
August 7, 2022
I ordered a chair, everything is fine, thank you!!!