Jalyn
Directions
Astana Sevda Ortalığı
176 m
30 reviews
January 1
We visited the cinema in the Astana shopping center in Aktau, namely the Zhalyn cinema, and were completely shocked by what was happening. It was the worst cinema experience of our lives.
Let's start with the staff. The cashier turned out to be the most disgusting person — no greeting, no respect for customers. The communication is rude, as if they are doing you a favor that you came at all. The rest of the staff is no better — the atmosphere is tense and unpleasant.
The worst thing happened during the session. Right in the middle of the movie, they interrupted the viewing, turned on the lights and started a showdown with one of the audience, who apparently brought food with him, and did not buy popcorn from them. As a result, these “showdowns” lasted as long as 45 minutes! This is simply unacceptable. The session was ruined for everyone who came just to enjoy the movie.
Such an attitude towards the audience is a spit in the face. The management of this institution should seriously reconsider how the cinema is run and who works for them. Until things change, I advise no one to visit this terrible place. Even closing would be the best solution.
See original · Русский
July 26, 2024
Where should I start?
It is not possible to book tickets in any way. You have to go to the cinema. Payment is only by card or in cash, because there is no Caspi terminal. You will not be able to go to the afternoon session. If you are less than 5 people, tickets will not be sold and the session will not start. Well, the screen. In most cases, the picture is very soapy and out of focus. The feeling that my eyesight has dropped sharply to -2. Please adjust the focus on the projector!
See original · Русский
September 18, 2023
It's a terrible movie theater. The staff is zero, to go through with your food is still a test, payment is only in cash, the session was interrupted 2 times, the picture just disappeared and the whole room looked at an empty screen and listened to a movie, for 10 minutes the staff solved this problem with the lights on in the hall. The picture itself is 5/10, dim and not of the best quality. The second star is purely for the lowest price in the city, but it's clear why
See original · Русский